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12:00 PM - 7:00 PM

Registration & Info Desk

Registration

5:30 PM - 7:30 PM

Welcome Reception with Our Sponsors

Atrium, Evergreen Foyer, & Peak Foyer

7:00 AM - 5:30 PM

Registration & Info Desk

Registration

7:00 AM - 8:00 AM

Continental Breakfast & Sponsor Mingling

Pavilion - Rocky Mtn Event Center

8:00 AM - 9:00 AM

Welcome Session

Rocky Mtn Event Center

Business Central
Customer Engagement
Dynamics GP
Finance ∓ Supply Chain
Power Platform
Cross Product
All Levels

DUG Dynamics User Group

DUG Dynamics User Group

"Dynamics User Group (DUG) is a user and partner community, independent from Microsoft, focused on personal and professional growth for Microsoft Dynamics 365, Dynamics GP, and Power Platform professionals. Through our FREE membership, we empower everyday users, administrators, developers, and partners with the tools and information required to excel in their professions. Tools like online discussion forums, live and virtual events, educational videos on our YouTube Channel, and local Meetups to give our community the super-powered resources they need to succeed."

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9:15 AM - 10:15 AM

Building Your Bot: A Step-by-Step Guide to Copilot Studio

Evergreen A

Power Platform
Functional Beginner

Dian Taylor

Have you ever dreamt of creating your very own chatbot without code? Join me for an immersive exploration of Microsoft's Copilot Studio, a low-code/no-code gem in the Power Platform family. During this session, we will take a deep dive into the world of Copilot Studio, unraveling its essential components. You'll be amazed at the possibilities this tool offers! But that's not all! I'll go a step further and demonstrate how you can seamlessly utilize Power Automate to perform actions on your backend systems! And to add a cherry on top, I'll briefly touch upon the seamless integration with Dynamics 365 Customer Service, where your customer interactions can smoothly transition from Copilot to a live agent. Get ready to be amazed by the potential of chatbot creation without the need for coding. This session is your gateway to a world of possibilities with Copilot Studio!

Functional Topics: Other

Dian Taylor

Dian Taylor is a 4x Microsoft Business Applications MVP and Dynamics 365 (CRM) Presales Director at RSM. She has been involved in solution designing, implementing, configuring and customizing several complex scenarios in various industry sectors. D365-CE modules: Sales, Custer Service, Field Service, Project Operations & Omnichannel for Customer Service. Besides Dynamics 365, Dian works with Power Platform components like Power Automate, Power Virtual Agent, etc. She has also created several courses on LinkedIn Learning.

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9:15 AM - 10:15 AM

Unleash the Potential of Manufacturing with Business Central

Evergreen B

Business Central
Functional Beginner

Mark Hamblin

This presentation focuses on the configuration aspects and requirements for using the manufacturing module in Business Central. In the first part of our presentation, we'll introduce you to production orders, capacity modeling, bill of materials (BOMs) and routings, and inventory configurations for manufactured items. Next, we'll explore automated replenishment, including stock-keeping units, item planning parameters, and avoiding common pitfalls in material requirements planning (MRP). By automating your replenishment process, you can save time and reduce the risk of stockouts, ensuring you always have the materials you need to keep production running smoothly. Join us for an engaging and informative session showing you how to get the most out of Dynamics 365 Business Central's manufacturing functionality. Take advantage of this opportunity to revolutionize your manufacturing process and unleash the full potential of your operations.

Functional Topics: Manufacturing

Mark Hamblin

Mark Hamblin is passionate about Dynamics 365 Business Central for manufacturing and distribution and has a deep technical knowledge of the platform.

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9:15 AM - 10:15 AM

Modernizing Customer Service: Strategy and Roadmap

Evergreen C

Customer Engagement
All Levels

Marcus Schmidt

Customer Service is due for an upgrade. With the advances in generative AI, Dynamics 365 Customer Service, Copilot Studio, and more, we can finally modernize the end-to-end service experience for customers, agents, specialists, knowledge managers, and leaders. This session will discuss our modernization strategy and our future roadmap.

Marcus Schmidt

I'm part of the team that is building applications in Dynamics 365 that help our customers better serve and care for their customers.

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9:15 AM - 10:15 AM

Use Your System Better Than You Ever Have!! Business Central Tips and Tricks!

Evergreen D

Business Central
Functional Beginner

Shawn Dorward

You have Business Central but are you using it effectively and efficiently? Join me for this session to talk about cool features and functionality you may be overlooking or simply not aware of!! Everything from data entry to processing transactions, there will be tips for everyone!

Functional Topics: Finance

Shawn Dorward

Shawn Dorward (Vice President at sa.global) is a business and technology professional focusing on efficiencies and maximizing the return on projects and technology investments. Shawn proudly serves the Dynamics Community and can often be found presenting at community events around the US and online. He regularly shares his tips and experiences via his personal blog site, LifeHacks365.com. LifeHacks365.com provides tips and tricks for Dynamics 365 products, such as Dynamics GP & Business Central (BC), as well as Office 365 products, such as Excel & Outlook.

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9:15 AM - 10:15 AM

Welcome for Prospective Customers

Evergreen EF

Finance ∓ Supply Chain
Functional Beginner

Anne Krupke

Welcome for Prospective Customers is a session designed to help you get the most out of DynamicsConLive. You are trying to figure out if Dynamics 365 Supply Chain and Finance is the right product to run your business. Other businesses have requirements that may be similar to yours so come share what you are looking for. We will review the types of information could can expect to find for the next three days. Join us and discover how to get the most out of your conference days.

Functional Topics: Fundamentals, Other

Anne Krupke

Anne Krupke is a Senior Product Marketing Manager at Microsoft who specializes in Dynamics 365 Finance and Supply Chain management. She has been an avid community member throughout her Dynamics career and is a veteran presenter at DynamicsCon Live.

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9:15 AM - 10:15 AM

Things I know now that I wish I knew sooner, about Dynamics 365 CE

Conifer

Customer Engagement
Functional Beginner

Ali Nelson and Maryam Umar

I remember attending my first conference and feeling overwhelmed by all the content that was offered. A lot of the content was over my head or about new features in Dynamics 365 and the Power Platform that I couldn't implement in my role (I was an end user). This session is targeted to end users to give some tips about what I now know about the platform that I wish I knew sooner. I'll cover some basic configuration tips (like where configuration is done and how easy some configuration truly is), what's all included in the Power Platform and Dynamics 365, an overview of the different CE apps how to learn more about Dynamics 365, and what the Microsoft Certifications mean. We're going to cover a lot of ground in this session and I'm going to set you up for success for having a deeper understanding of Dynamics 365 and the Power Platform! If you're a pro in another product, such as Finance & Supply Chain or Business Central, you can attend to get a glimpse inside the CE world!

Functional Topics: Fundamentals

Ali Nelson

A technical trainer at heart, I love sharing knowledge with people throughout the Dynamics 365 and Power Platform community. I enjoy bringing people together and working collaboratively to make awesome things happen. Professionally, I work for a Microsoft partner, Stoneridge Software, where I partner with clients to implement Sales, Customer Service, Customer Insights, Power Platform technology, and more! As a passion, I'm a co-host of the Dynamics Hotdish podcast - you can find our episodes on your favorite podcast platforms!

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Maryam Umar

I work as a consultant in Powe platform and Dynamics 365.I am an enthusiastic for learning new things and making solution easier for our clients.

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9:15 AM - 10:15 AM

Demystify Security and Compliance in Copilot in Service

Cottonwood

Customer Engagement
Advanced

Deepa Bansal

Explore the nuances of security and compliance of Copilot in Dynamics 365 Customer Service. In our session, learn essential strategies for ensuring data protection, privacy compliance, and access control within your customer service operations.

Deepa Bansal

I am a Dynamics PM at Microsoft, focused on infusing generative AI in the Customer Service area. I am based out of Atlanta, GA

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9:15 AM - 10:15 AM

What's New in Business Central: Developers Edition

Aspen Amphitheater

Business Central
Technical All Levels

Tonya Bricco-Meske

With minor releases rolling out every month and two significant major releases within the past year, it can be challenging to stay informed about all the changes. Join us in this session to explore some of the latest and most impactful features that have been introduced in Business Central. The topics covered will include how to use new features to enhance your custom development. You won't want to miss this opportunity to get up to speed with the latest development features available in Business Central!

Technical Topics: App Development, Fundamentals

Tonya Bricco-Meske

Tonya is an accomplished developer with over seven years of experience specializing in the creation of tailored solutions for Microsoft Dynamics 365 Business Central and Dynamics NAV. Her expertise encompasses designing and implementing customizations, seamlessly integrating systems through APIs, harnessing the power of the Power Platform, and crafting insightful reports. Her versatile experience spans from executing on-premise installations and upgrades to providing top-notch support for many customers in the cloud.

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9:15 AM - 10:15 AM

Fasten your seatbelts for Field Service Copilot

Larkspur

Customer Engagement
Functional All Levels

Michelle L Albright and David Humphreys

In this session, you will learn how to use Field Service Copilot to streamline critical frontline tasks and deliver exceptional service to your customers. You will also see how Field Service Copilot works with Outlook, Teams, and Field Service Mobile to provide a seamless and collaborative experience across different platforms. Whether you are a frontline manager, a dispatcher, or a technician, you will find out how Field Service Copilot can help you save time, increase productivity, and improve customer satisfaction. Join us for this session and get ready to harness the power of AI with belts for Field Service Copilot.

Functional Topics: Other

Michelle L Albright

I have been working with Microsoft CRM since Beta = 20 years. I have worked at 2 major partners and have been at Microsoft for 7 years. I am a Dynamics Service Global Black Belt (GBB) and specialize in Field Service, Project Service and Customer Service.

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David Humphreys

Microsoft Principle Technical Specialist - Global Black Belt - Field Service at Microsoft, 40+ years Delivering Field Service, CRM and ERP Solutions

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9:15 AM - 10:15 AM

Welcome for Upgrading Customers

Primrose

Finance ∓ Supply Chain
Functional Beginner

Tom Dockstader

Welcome for Upgrading Customers is a session designed to help you get the most out of DynamicsConLive. You may be Upgrading to Dynamics 365 Supply Chain and Finance. Meet the other customers who are in the same upgrade journey as you. We will review the types of information could can expect to find for the next three days. Join us and discover how to get the most out of your conference days.

Functional Topics: Fundamentals, Migration, Other

Tom Dockstader

I have been living and working with Dynamics for 15 years. Recently led the re-implementation upgrade to D365 SCM and CE. I learned some things of what to do and more than a few of what not to do. Users need to stick together and help each other.

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9:15 AM - 10:15 AM

GP User to GP Superhero 2024 - Choose Your Own Superhero's Journey!

Iris

Dynamics GP
Functional All Levels

Amber Bell

Do you feel lost in space? Has your data been invaded by other worldly villains? Join Amber Bell for an all-new GP Adventure as you help decide the fate of the original GP Superhero!!

Functional Topics: Finance, Fundamentals, Optimization, Reporting

Amber Bell

For over 20 years, Amber Bell has helped countless companies get more out of Microsoft Dynamics GP. She has spoken at conferences and events across the country and loves making each session a fun and exciting learning experience! She is excited to be a part of DynamicsCon and can't wait to see you in Denver!

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9:15 AM - 10:15 AM

Dynamics 365 - As we build it, it builds us.

Bluebell

Cross Product
Functional Beginner

Nick Hance

As we build our Dynamics 365 tables, the tables also build our businesses. Let us explore this two-way relationship between the core Dynamics 365 tables and our organizations, how Microsoft wants us to use them, and how organizations are shaped by the tables. Are we getting the most out of Dynamics 365? What is it that Dynamics 365 asks from us? In this session, we will seek to gain a greater understanding of our relationship with Dynamics 365. We seek to understand how Dynamics 365 shapes us while at the same time we shape Dynamics 365 around us. What does this mean for our organization? Where we might go in our Dynamics 365 powered future?

Functional Topics: Fundamentals

Nick Hance

Nick is an expert in web technologies and runs a web and mobile development company that specializes in rescuing struggling software projects.

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9:15 AM - 10:15 AM

Welcome for Live Customers

Blanca Peak

Finance ∓ Supply Chain
Functional Beginner

Frank Vukovits

Welcome for Live Customers is a session designed to help you get the most out of DynamicsConLive. You have completed your implementation or upgrade of Dynamics 365 Supply Chain and Finance, and are now using it every day to run your business. There are others who are dealing with the same things, so come meet them. We will review the types of information could can expect to find for the next three days. Join us and discover how to get the most out of your conference days.

Functional Topics: Fundamentals, Other

Frank Vukovits

Frank Vukovits is currently Principal Evangelist at Fastpath Solutions. He has over three decades of experience as an auditor and business software professional, and he has held many previous leadership roles in implementation and management of numerous ERP projects. Vukovits is one of the proud founders of the Microsoft Dynamics AX User Group (AXUG) and served as director of programming for AXUG for seven years, as AXUG grew from just an idea to the largest user group in the world dedicated exclusively to Dynamics AX.

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9:15 AM - 10:15 AM

Become a ProPilot: Apply Digital Transformation with Copilot

Maroon Peak

Power Platform
Functional Beginner

Victor Dantas and Savannah Dill

Prepare for a high-flying adventure with 'AI-Powered Digital Transformation featuring Microsoft Copilot and Power Platform.' This session, tailored for IT mavens, consultants, analysts, and developers, unveils the inner workings of Power Platform, fueled by Power Apps, Power Automate, and Power BI, turbocharged with the prowess of Microsoft Copilot. Discover the dynamic interaction between these elements, streamlining workflows, extracting precise insights, and honing organizational processes with unmatched precision. Real-world examples, and detailed guidance equip attendees with the arsenal needed to tackle digital transformation head-on. Explore crucial implementation strategies like governance frameworks, change management, ensuring seamless navigation through digital turbulence. Armed with this know-how, attendees soar as leaders, guiding their organizations to victory in the ever-evolving digital space.

Functional Topics: Customer Service, Fundamentals, Sales & Marketing, Thought Leadership

Victor Dantas

Accomplished Software Developer Engineer (MCPD .NET 4.0, Azure and Dynamics CRM Certified Developer) specialized in Object-Oriented Design and Analysis with experience in the full life cycle of the software development process, according with Agile’s manifesto, including Initial Requirements and Architectural envisioning, modeling, development, release and support.

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Savannah Dill

I like to see myself as a hybrid practitioner, both a thinker and a doer, and being able not only to identify real opportunities at the fuzzy front end of the innovation process but also, design, develop and connect with users. Strong and diverse academic background with a Bachelor's of General Studies degree focused on Science and Mathematics from Indiana University South Bend. Masters degree in Emerging Media Design and Development from Ball State University Always warm and human.

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9:15 AM - 10:15 AM

Banking 123: Getting Started and Know Your Options

Pikes Peak

Business Central
Functional All Levels

Amanda Mayer and Alyssa Buis

In this session we will start from the beginning. We'll talk about when and how to use bank accounts, how to set up the bank statement import and more.

Functional Topics: Finance

Amanda Mayer

As an trainer and consultant and an experienced Corporate Controller with a specialty in Microsoft Dynamics NAV and Business Central, my passion is to help companies get more out of the ERP software they already own. As a seasoned accounting professional, I have experience in finance, global accounting, international business practices, business management, ERP implementations, internal audit, tax and mergers and acquisitions. Microsoft MVP Microsoft Certified Trainer Microsoft Credentialed Professional

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Alyssa Buis

I am a Certified Functional Business Central consultant, and have been with Tess Team since February 2022.

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9:30 AM - 5:30 PM

Ask the Experts!

Ask the Experts! Station

Bring your D365, Dynamics GP, and Power Platform questions to an expert!

10:15 AM - 10:30 AM

Break & Sponsor Mingling brought to you by iDynamics Business Solutions

Atrium, Evergreen Foyer, & Peak Foyer

10:30 AM - 11:00 AM

Modernize Your Bank Reconciliation Process with Nolan Apps!

Evergreen A

Business Central
Functional All Levels

Carole D'Arcy and Patricia Gilbert

Get ready for an epic ride as we showcase Nolan Bank Feeds and Automated Bank Reconciliation modules! In a world where time is money, your finances need to be on point, and that's where our game-changing system comes in. Say goodbye to unreliable bank data feeds or manual bank statement import with Nolan Bank Feeds. Combine it with Automated Bank Reconciliation for personalized matching and auto-posting rules that will take you from auto-reconciling 50% of your data to auto-reconciling 90% of it! Don’t miss this opportunity to embrace technology and revolutionize your financial operations!

Functional Topics: Finance

Carole D'Arcy

Financial solution expert with extensive experience in ERP implementations, business process reviews and technology improvements. As a Chartered Accountant with specialization in Information Technology, Carole is passionate about working through an organization’s business requirements and proposing solutions that improves its use of technology.

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Patricia Gilbert

As Nolan Business Solutions' General Manager of North America, Patty's passion is assisting our clients in growing their businesses by providing the right resources to simplify the growth process. With a background as an auditor and a controller who also earned a CPA license, she expertly combines her financial expertise with her software consulting skills to guide organizations in improving their financial processes with cutting-edge technology.

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10:30 AM - 11:00 AM

Barcode Integration in Business Central to Streamline Operations presented by InsightWorks

Evergreen B

Business Central
Functional All Levels

Mark Hamblin

Discover the transformative power of inventory, shipping, and shop floor operations with Microsoft Dynamics 365 Business Central and barcode technology. This session highlights the integration of Insight Works' apps and mobile computing options for various operations We will explore Insight Works' suite of apps, focusing on how their barcode functionality improves inventory tracking, shipment processing, and employee time management. - Explore the synergies of Business Central, Insight Works' apps, and barcode technology for optimized operations. - Understand the diverse mobile computing hardware options suitable for various business scales. - Learn about the crucial role of barcodes in improving inventory control, shipping efficiency, and shop floor time collection. - Gain insights into best practices for leveraging these integrated solutions. Embark on this enlightening journey to elevate your operations to new heights of efficiency and effectiveness!

Functional Topics: Inventory Management, Manufacturing, Supply Chain

Mark Hamblin

Mark Hamblin is passionate about Dynamics 365 Business Central for manufacturing and distribution and has a deep technical knowledge of the platform.

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10:30 AM - 11:00 AM

Elevate your efficiency with full-service EDI presented by SPS Commerce

Evergreen C

Business Central
Dynamics GP
Finance ∓ Supply Chain
Functional All Levels

Karen Brudvig and Brian Lynch

Do you want to speed up processing times, decrease order management costs, and effectively scale your business? Growing your business in today’s competitive landscape without EDI automation is like trying to climb a mountain without a guide. Join SPS Commerce and learn how to illuminate the path to efficiency, clarity, and insight into your business. We’ll explain how you can overcome business challenges with EDI for Dynamics 365. With access to the leading retail network and industry-leading automation, SPS Commerce Fulfillment (EDI) for Dynamics can help you achieve your business goals. Whether you're a small business owner or a supply chain professional, this session is a must-attend to discover the benefits of automated EDI and how SPS Commerce can propel your business to new heights.

Functional Topics: AP/AR Automation, Commerce, Optimization, Supply Chain, Thought Leadership

Karen Brudvig

From the lakes of Minnesota to the beaches of Australia and the swamp of Washington DC, EDI has followed Karen around for nine years. She's passionate about making complicated technology, like EDI, easy peasy so customers and partners can do what they do best.

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Brian Lynch

Brian Lynch is a Senior Dynamics Solution Specialist for SPS Commerce helping Microsoft Dynamics users solve EDI/XML integration challenges. Brian joined the Dynamics Community in 1997 and has held various roles in consulting, product management, presales and sales. Brian is active in the Dynamics GP, BC and FSCM communities through user groups, in person events and online.

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10:30 AM - 11:00 AM

Driving Tax Compliance Success: The Power of Avalara

Evergreen D

Business Central
Finance ∓ Supply Chain
Functional Beginner

Larry Sheetz

Join Avalara for an engaging session as we explore key success stories, uncovering the challenges faced and the transformative impact of tax compliance automation on businesses, leading to remarkable achievements. Discover the pivotal role automation plays in streamlining tax compliance, enhancing financial operations, and fostering business expansion. The effectiveness of seamlessly integrating Avalara's tax compliance solutions with Dynamics 365 will be highlighted, along with our key strategic products to boost your productivity. Join us for an enlightening discussion, and gain insights into the strategies and technologies that can propel your business toward success. Don't miss this opportunity to learn and apply key lessons to drive positive change in your organization.

Functional Topics: Finance, Other, Thought Leadership

Larry Sheetz

Currently a Sr. Sales Executive on the Microsoft Team at Avalara. Since joining Avalara in July 2019, Larry has worked with hundreds of Microsoft customers to develop tailored sales tax solutions specific to their compliance needs. Prior to joining Avalara, Larry was a Financial Advisor with Edward Jones for 3 years in the Greater Seattle area. Before Edward Jones, he was an Officer in the U.S. Coast Guard for 8 years and is a 2008 graduate of the U.S. Coast Guard Academy.

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10:30 AM - 11:00 AM

Keep your inventory in shape with Microsoft Dynamics & Netstock

Evergreen EF

Business Central
Dynamics GP
Functional Beginner

Vaughan Proctor

Is poor inventory health affecting your customers and impacting your bottom line? We have the solution! Keep your business in tip-top shape with inventory specialists - Netstock! Don't let poor inventory management hold your business back. Join inventory specialist Vaughan Proctor where he'll demonstrate how, together with Microsoft Dynamics, Nestock allows you to: Place accurate orders Prevent stock-outs Minimize excess stock Optimize material resource planning(MRP) With Netstock, your business remains agile. Quickly adapt to supply and demand trends and stay one step ahead of your competitors! What's the current health of your inventory? Take our short quiz, bring the results to our booth for a complimentary consultation with our inventory specialists, and collect your complimentary first aid kit.

Functional Topics: Inventory Management, Manufacturing, Optimization, Supply Chain

Vaughan Proctor

With over 20 years of experience in solution selling and channel management. Vaughan has been involved in demand and supply planning with Netstock for the last 10 years and is passionate about building strong relationships and adding value to both partners and their customers.

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10:30 AM - 11:00 AM

Beyond Borders: Navigating Global Tax Compliance with Dynamics 365 & Vertex

Conifer

Finance ∓ Supply Chain
Functional Beginner

Mark Bohlman

Business expansion comes with great opportunity, but also inherent risk, particularly in the realm of global compliance. Join us as we discuss the unique challenges businesses face when expanding into new regions and discover the transformative power of automation in mitigating risks and streamlining compliance. In this session, we'll unravel the complexities of tax compliance, discuss automation strategies within Dynamics 365 and Vertex, and gain valuable insights into the essential tools and techniques that pave the way for successful business expansion. Join us to discover how together, Dynamics 365 and Vertex, are indispensable assets for business expansion and successfully navigating the intricate landscape of global tax compliance.

Functional Topics: AI + Automation, Finance

Mark Bohlman

Working in tax technology for 30 years and now helping companies ease the burden of indirect taxes throughout their entire technology ecosystem.

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10:30 AM - 11:00 AM

Accelerate Better Decisions: Solver’s QuickStart to Better Reporting, Budgeting & Analysis

Cottonwood

Cross Product
Functional All Levels

Mark Bennett and Rose Shah

Do you dread the annual budgeting process? Does it take too much time to update forecasts throughout the year? Do you have the right analysis tool in place to measure performance and automate key management reports? Good News – all this and much more can change in as little as a day! Join this session to learn how Solver's QuickStart Deployment can help you rapidly connect your D365 data and unlock a suite of ready-to-use report templates to achieve: • Advanced Reporting: Move beyond traditional reporting to generate fast, easy, and accurate insights that drive action and results. • Advanced Planning: Seamlessly weave your financial and operational data for holistic planning. Go beyond the basics by budgeting for any time-period (custom calendars) and any data source. • Adaptive Forecasting: Tailor predictions based on dynamic business environments. • Strategic Decision Making: Stop the guesswork with powerful visualizations to spot trends and opportunities quickly and accurately.

Functional Topics: AP/AR Automation, Finance, Optimization, Reporting

Mark Bennett

Mark Bennett has over 25 years of leadership, strategic business and partner development, account-based marketing, and digital transformation solution development with companies like Solver, Microsoft, IBM, Great Plains, FRx and Oracle. As a Senior Partner Development Manager with Solver, Mark helps Partners realize the potential of Solver’s Solution to transform the Financial Planning & Analysis process with their customers. Through his focus on building intellectual and emotional buy-in he inspires executives and teams to collaborate to achieve beneficial Digital Transformation outcomes.

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Rose Shah

Rose works for Solver as a Senior Solutions Engineer based out of Toronto, Canada. She is responsible for working with prospects to tailor and present the right Solver solution to achieve their business objectives. Rose has 3+ years of experience as a Solutions Consultant implementing financial reporting, budgeting, and CPM software. Prior to joining Solver, she spent 2+ years as a Senior Pre-Sales lead in the maintenance space for manufacturing, health care and retail industries. She is passionate about dancing, cooking and Formula 1.

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10:30 AM - 11:00 AM

I want my Dynamics 365 data and I want it now! presented by eOne Solutions

Aspen Amphitheater

Business Central
Technical Beginner

Alicia Bement and Rod O'Connor

In this session we’ll discuss integration, virtual integration (display data from one system inside another), migration of historical data (embedding and displaying legacy data within your Dynamics 365 system), reporting across multiple apps, building custom lists without code, and much more. Whether you are using Business Central, Finance, Customer Engagement or GP - the eOne suite of tools allows your systems to fully talk to each other and build a complete solution around your Dynamics 365 environment.

Technical Topics: Integration, Migration

Alicia Bement

Getting Alicia out of the Dental industry was like pulling teeth, but 10 years into her eOne career she is still putting smiles on thousands of customers’ faces. Alicia has a passion for helping customers become more efficient in their daily tasks, by using SmartConnect to automate manual data integration between systems and Popdock for reporting, virtual integration and migrations.

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Rod O'Connor

Rod has been working with Business Applications since 1997, with many of those years being focused on ERP and associated technology implementation and integration. His experience covers all aspects of implementation, support, and integration – both technical and functional, as a user, an IT manager, a partner, a small business owner, and most recently as an employee of a multi-solution ISV.

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10:30 AM - 11:00 AM

Rapid Restore: Data Rescue for Dynamics CRM and Power Apps presented by Own Company

Larkspur

Customer Engagement
Power Platform
Technical Intermediate

Alan Garcia and Kelly O'Connor

Between your data, teams, and processes, your organization is constantly navigating through the ever-changing landscape of data management and process optimization, all while adopting new technologies and maintaining business continuity. In this session, we’ll cover how to seamlessly integrate robust backup and recovery strategies that fuel innovation without compromising on resilience.

Technical Topics: App Development, Dataverse, Fundamentals, Implementation

Alan Garcia

Alan Garcia is a Field CTO at Own, a leading data protection platform for cloud applications. He has over 29 years of experience in consulting, developing, and managing CRM solutions for various industries. He is a Microsoft MVP for Business Applications, a recognition for his technical expertise and community leadership. Alan is an author, speaker, and mentor who shares his insights and best practices on topics such as Dynamics 365, Power Platform, and backup and recovery.

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Kelly O'Connor

Kelly has been working in tech sales and marketing throughout her professional career and is enthusiastic about launching new products and managing cross-functional teams. For the past year, she has been working at Own, where she mainly concentrates on the Microsoft business portfolio and go-to-market marketing initiatives. Apart from her professional life, Kelly enjoys living in Manhattan, New York, with her husband and their labradoodle.

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10:30 AM - 11:00 AM

Harness the Butterfly Effect: Small Shifts Create Monumental Outcomes for AP by Mekorma

Primrose

Business Central
Dynamics GP
Functional All Levels

Jay Manley, Ora Goldman, and Brendan Coffey

Join Mekorma to explore how simple changes in your AP processes can lead to significant impacts. Discover how workflow enhancements - like automating invoice attachments to transactions, enabling mobile approvals, and partnering with a payment provider - can dramatically improve operational efficiency and financial health. This session will reveal how ERP-embedded Mekorma solutions help you make small process adjustments for big payoffs.

Functional Topics: AP/AR Automation, Optimization

Jay Manley

Jay leads a dedicated team in developing multi-ERP software solutions for Accounts Payable. He has served in sales, marketing, and consultative roles for over four decades, including 12 years at Microsoft. When off-duty, Jay is an accomplished pilot for the Civil Air Patrol. He also loves extreme snowmobiling, playing guitar in a band, and racing cars.

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Ora Goldman

Ora Goldman guides the culture and strategy of Mekorma. She founded the company in 1990 and has been leading ever since. In her spare time, she enjoys walking with her dogs, hanging out with her three kids, exploring how to relieve human and animal suffering, and living purposely with presence.

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Brendan Coffey

Brendan Coffey joined Mekorma in Spring 2023 as a Partner Engagement Manager working to foster relationships with Partners to deliver value to clients. Previous to that he spent 2 years as a national Practice Manager for the strategic consulting team at Insight, a leading Microsoft Services partner and before that he helped lead a fintech from start-up unicorn to IPO ready. He holds a Master's Degree in Organizational Development and is passionate about ethics and sustainability in business, cycling, and reading. Brendan currently lives in Denver CO with his four legged companion Bart.

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10:30 AM - 11:00 AM

The New Kid on the AI Block presented by Leapwork

Bluebell

Finance ∓ Supply Chain
Technical All Levels

Nick Morea

You might have heard of Leapwork.... but what sets their testing solution apart from the rest and why did Microsoft just select them as their strategic partner for automating Dynamics 365? Hear about business use cases from early adopters and learn why industry influencers are talking about them.

Technical Topics: AI + Automation, Implementation, Integration, Security & Compliance, Migration, Optimization, Upgrades, User Adoption, User Case Study

Nick Morea

Since joining Leapwork as principal sales engineer, Nick has helped enterprise businesses unleash the power of test automation - ensuring that they can quickly overcome the challenges and consequences of poorly tested software.

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10:30 AM - 11:00 AM

Move your GP to the Cloud and get MORE FREE with PowerGP!

Longs Peak

Dynamics GP
Functional Beginner

Mike McPhilomy and Windi Epperson

Ready to SIMPLIFY your life? Come see how PowerGP Online makes Dynamics GP easier to use, and more powerful, too! Not only have we modified dozens of windows to reduce mouse clicks and increase usability, but we have also added free NEW MODULES! PowerGP Import makes imports and updates a breeze. PowerGP Banking allows you to instantly download transactions from your bank accounts and credit cards and makes reconciling with what is already in GP fast and easy. And be the first to see PowerGP Payments, electronic payments built specifically for Dynamics GP! And so MUCH MORE! Once you see it, you will never want any GP that isn’t PowerGP!

Functional Topics: Azure, Migration, Other

Mike McPhilomy

As Njevity’s Director of Sales and Marketing, Mike is responsible for generating new business opportunities as well as supporting our Customers and Partners. Through Njevity’s Partner Program, Mike’s team works with Dynamics GP Partners and Resellers who want to provide their customers with an exceptional Dynamics GP Cloud experience through our PowerGP Online Cloud Offering.

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Windi Epperson

CPA with 25+ years selling, implementing, and supporting Dynamics GP. Now the Director of Research & Development at Njevity, enjoying creating new functionality for Dynamics GP.

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10:30 AM - 11:00 AM

Boost Your Profit With Cavallo

Blanca Peak

Business Central
Functional Beginner

James Williams

Cavallo is amped up to introduce you to our product portfolio, including Mission Control and Profit Analytics! Companies across the globe are plagued by razor-thin margins. Cavallo’s decades of experience show that as many as 30% of their orders leak profit and leave money on the table. To achieve their margin potential, they need the ability to identify where margin leakage exists and proactively prevent those leaks from occurring, while maximizing order efficiency and throughput. That’s where Cavallo comes in. Join this session to be one of the first to see Mission Control and our brand-new product, Profit Analytics. Learn how to leverage Cavallo's solutions to save up to hundreds of thousands of dollars each year.

Functional Topics: Optimization, Reporting

James Williams

Throughout my career, I've assisted product-based companies in addressing real-world business challenges through software solutions. This includes developing e-commerce platforms, third-party products and services, custom software development, and process design. In doing so, I have collaborated with these companies directly and through valued partner communities.

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10:30 AM - 11:00 AM

Discover Complete P2P Automation for Dynamics Users presented by Yooz

Maroon Peak

Business Central
Dynamics GP
Finance ∓ Supply Chain
Technical Beginner

Liz Hysell

Create your own automated, paperless Accounts Payable (AP) process from purchase to payment with powerful, yet user-friendly cloud-based AP automation. Join Yooz AP Automation, a Microsoft Preferred Solution, for a discussion on how powerful Purchase-to-Pay (P2P) automation in conjunction with Microsoft Dynamics can increase efficiency and month-end accuracy in an easy-to-use and seamless integration on a secure and accessible cloud-based platform. Do more with complete, end-to-end AP automation thanks to Microsoft and Yooz. In this session you will learn: Why it’s time to automate the entire Purchase-to-Payment process How to create Seamless AP automation for Dynamics users with Yooz integration Learn how to turn the AP workflow into a profit center with Yooz and MS Dynamics Live Demo: How MS Dynamics users benefit from AP Automation with Yooz Imagine the possibilities of powerful, flexible, and dynamic workflows tailored to your organization.

Technical Topics: Other

Liz Hysell

Liz Hysell is an Account Executive with Yooz and joined the team in 2021. She has helped US and Canadian businesses streamline and automate their entire AP processes by dramatically lowering invoice processing times, and creating customized, easy-to-use invoice and payment workflows. Liz is an alumnus of Concordia University Texas with a BBA in Marketing, an avid home chef and accomplished musician.

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10:30 AM - 11:00 AM

UAT: Lessons Learned and Best Practices presented by Innovia

Pikes Peak

Business Central
Functional All Levels

Trish Boccuti

User Acceptance Testing (UAT) is a crucial phase in the software development lifecycle that must be completed for project success. However, like other processes, it comes with challenges that stem from time constraints, incomplete requirements, and inadequate data. In this session, you’ll hear about some powerful best practices we’ve learned and adopted from what we’ve experienced in the field.

Functional Topics: Project Management

Trish Boccuti

Trish holds a deep-seated enthusiasm for fostering connections and communities within the technology sector. With more than 15 years of specialized experience in the Microsoft Dynamics channel, she is dedicated to engaging closely with clients to devise and implement software strategies that bolster enterprise effectiveness, compliance, and growth. Her profound understanding of the technology ecosystem, combined with her expertise in tailoring software solutions for a diverse range of customer segments, underscores her commitment to enhancing organizational performance and outcomes.

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11:15 AM - 12:15 PM

Give the User a chance!

Evergreen B

Business Central
Technical All Levels

Henrik Helgesen

This session will give both Developers and Users/Consultants some insight to some of Development Standards that seem to have been forgotten. Standards that will help users and keep support to a minimum. When doing the development for a process, it is important to keep the user experience in mind as well. There are several easy tips and tricks to ensure a smooth user experience.

Technical Topics: App Development, User Adoption

Henrik Helgesen

Henrik is a Veteran in the NAV and Business Central world. Henrik has worked with clients in a plethora of industries and geographic locations and sizes. Henrik is proud to be known as a dinosaur ...

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11:15 AM - 12:15 PM

Making the most out of your Power Platform Copilot

Evergreen C

Power Platform
Technical Beginner

April Dunnam

The world of low code solution development is changing with new generative AI powered Copilots. In this session, we'll explore what we can do with the Copilots across the Power Platform (Power Apps, Power Automate, PVA and Power Pages). You'll see real world examples and uncover tips and tricks to get the most out of the functionality.

Technical Topics: AI, App Development

April Dunnam

Process Automation Princess. SharePoint Siren. Karaoke Queen. A woman who codes, but teaches others to build apps and automation with zero code. April is a Power Platform Developer Advocate at Microsoft with a love and passion for the Power Platform. She maintains a blog with M365 and Power Platform related topics that you can find at https://www.sharepointsiren.com and YouTube channel at https://www.youtube.com/c/aprildunnam. You can follow her on twitter https://twitter.com/aprildunnam and find her on GitHub at https://github.com/aprildunnam

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11:15 AM - 12:15 PM

What's New in Finance in 2024

Evergreen EF

Finance ∓ Supply Chain
Functional All Levels

Rachel Profitt

In this session we will review all of the new additions in the Finance areas of Dynamics 365 Finance and Operations, including some demos, highlights on the AI and Co-pilot capabilities added, and a view of what's planned on the roadmap in the coming wave.

Functional Topics: AI, Finance, Optimization

Rachel Profitt

The Dynamics 365 Lady. Autism is her superpower. A woman who loves technology and peicing things together. Rachel is a FastTrack Solution Architect, former MVP, and community advocate at Microsoft. She maintains a blog at https://Dynmaics365Lady.com You can find her YouTube channel at https://www.youtube.com/c/Dynamics365Unboxed Tune into Top of Mind with Anne and Rachel every Wednesday on LinkedIn at 12:00 Pacific Time at https://www.linkedin.com/company/tom-with-anne-and-rachel/

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11:15 AM - 12:15 PM

Automating Standard Business Processes using Power Automate, Teams and Dynamics 365

Cottonwood

Business Central
Power Platform
Cross Product
Functional Beginner

Shannon Mullins

In this session, I will show three common use cases for automation inside standard business processes, using Microsoft Teams, Power Automate and Dynamics 365. I will also explain how these use cases can be translated to connect to other accounting and ERP systems using PA along with additional steps you can utilize with SharePoint as well.

Functional Topics: AP/AR Automation, Optimization

Shannon Mullins

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. She currently resides in Nashville, TN and is an experienced international speaker and teacher.

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11:15 AM - 12:15 PM

A Beginner's Guide to Dynamics 365 CE/ CRM Sales

Larkspur

Customer Engagement
Technical Beginner

Meron Gebremedhin and Julie Yack

Embarking on a new journey need not be intimidating. Join us in this session to explore the fundamental principles of dynamic sales and witness them in action.

Technical Topics: Fundamentals

Meron Gebremedhin

"Never underestimate the resilience of someone who refuses to quit." - George Herman Ruth Meron Gebremedhin, a trained software engineer originally from Ethiopia, migrated to the United States in 2017. Over 14 years, she's worn various hats, including running an international business. In the U.S., she earned over 16 Microsoft certifications, inspired by her mentorship within the Microsoft community. She founded Pathfinders, a Power Platform organization, to support immigrants in the United States in achieving their tech goals.

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Julie Yack

Julie Yack, learner, mentor, author, trainer, advocate, photographer, globetrotter, 15x Microsoft MVP

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11:15 AM - 12:15 PM

Leveraging Workflow Throughout GP

Bluebell

Dynamics GP
Functional All Levels

Bryan Hack

Join us and discover the power of Workflow throughout Dynamics GP, where robust workflow capabilities redefine, operational efficiency leveraging approvals seamlessly integrated into Outlook. Follow along using a “Day in the life scenario” to walk through different processes following key internal controls. Delve into complex workflow design, including the configuration and approval of Vendors, Accounts, Requisitions, and Purchase Orders, extracting maximum functionality from your Dynamics GP. Gain an understanding of often-overlooked key GP functions that add significant value with minimal deployment, and we’ll also discuss Modern Authentication requirements that you need to know about. Our session includes "tips and tricks" for setup and designing workflows as well as covers some other underutilized functions. Don't miss this opportunity to elevate your Dynamics GP experience with practical insights and expert guidance.

Functional Topics: Finance, Fundamentals, Inventory Management, Optimization, Other, Supply Chain, Thought Leadership

Bryan Hack

Bryan embarked on his consulting journey with GP in 2002. For over a decade, he worked with 2 Microsoft Partners in Vancouver, BC implementing & supporting GP. Bryan's expertise spans diverse sectors, including forestry, mining, distribution, not-for-profit, and government. Transitioning to a start-up Management Consulting firm, he delivered ERP software selection services & implementation support. Concurrently, Bryan served as the go-to consultant and trusted advisor for key GP customers. In April 2016, he decided to focus solely on GP, building a dedicated team around this specialization.

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11:15 AM - 12:15 PM

Tricks of the trade for supporting Citizen Development

Blanca Peak

Cross Product
Functional All Levels

Douglas Hubbard

Are you interested in enabling and optimizing Citizen Development for your organization but unsure of how to navigate this uncharted territory? Transport Canada's Power Apps Centre of Excellence (PACE) has been working at this conundrum for years, and this session discusses what we've come up with. Topics covered include: how to structure your tenant, leveraging the CoE toolkit to both support and effectively monitor Citizen Developers; how training and support needs differ from Professional Developers; defining where Citizen Development is (and isn't) appropriate; how to establish effective Fusion Teams; managing expectations and defining obligations for each "flavor" of development; finding the right governance balance between innovation and risk management; ways and means to be inclusive with your Citizen Developers; the often thorny question of maintenance; and establishing a development community that can support one another.

Functional Topics: Customer Service, Diversity, Equity & Inclusion, Fundamentals, Migration, Optimization, Thought Leadership

Douglas Hubbard

With over 35 years of IT experience in both private and public sector, Douglas joined Transport Canada (TC) in 2014. He has been involved in several major transformation projects as Manager at TC, with a focus on modernizing of technology in support of inspections and regulatory enforcement, breaking IT silos, and leveraging Power Platform at the department. After winning the National Creativity and Transformation Award, Douglas founded the Power Apps Centre of Excellence (PACE) in 2020. PACE has won multiple federal awards and become a leader in the Government of Canada for PowerApps.

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11:15 AM - 12:15 PM

Is this the Right Report?

Pikes Peak

Business Central
Functional Beginner

Brad Hearn

Business Central, including it’s integration with Power BI, provides numerous reporting options. And options continue to grow. But which is the best way to provide the information for a particular business user? In this session we will learn about all the reporting options for Business Central and select the best one to satisfy your business user’s needs by making sure it has the: 1. The right information 2. In the right format 3. At the right time 4. Using the right delivery method

Functional Topics: Reporting

Brad Hearn

With Liberty Grove Software, assists organizations on their implementation of Microsoft Dynamics NAV and Dynamics 365 Business Central, as well as associated BI solutions and ISV products. Previously led Enterprise Reporting team for large pension fund investment organization and consulted for a major BI vendor in the implementation of BI and ETL solutions with its customers across North America. Major strengths include combining strong technical and analysis skills with the ability to understand and work with IT and business at multiple organizational levels.

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11:15 AM - 11:45 AM

Get Involved with DUG Meetups

DUG Meetup Lounge

Business Central
Customer Engagement
Dynamics GP
Finance ∓ Supply Chain
Power Platform
Cross Product
Functional All Levels

Liz Hallen

Bring the power of community home with you! DUG Meetups are accelerating into the next universe with new groups starting all over the globe. Join this session and learn about local user group meetings. Whether you are looking to learn and network with locals, help lead a group, or be a heroic sponsor – Liz will cover it all! DUG Meetups are free to attend and lead, so why not?

Functional Topics: Other, Thought Leadership

Liz Hallen

An active member of the Microsoft Dynamics Community for the last 24 years, working for Microsoft and organizations who support user groups, Liz is passionate about helping people excel in their careers by leveraging the power of community through education and networking. A born and raised in rural North Dakota, the passion for community is part of her everyday life.

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11:45 AM - 12:45 PM

Balancing Innovation and Compliance: Navigating AI Governance in Dynamics 365

Evergreen A

Cross Product
Functional Beginner

Nancie Calder, Rick McCutcheon, Matthew Mead, and Rachel Profitt

Join us for an engaging panel session, where industry experts dive deep into the intricacies of AI governance within Dynamics 365, with a special focus on integrating Copilot while ensuring compliance. Discover how to strike the perfect balance between innovation and regulatory adherence as our panelists share insights, strategies, and best practices gleaned from their extensive experience. From identifying common governance challenges to implementing effective frameworks and ensuring data security, this session promises actionable insights that will empower you to navigate the complexities of AI governance in your Dynamics 365 projects. Don't miss this opportunity to gain invaluable knowledge and guidance from seasoned professionals, and take your AI initiatives to the next level with confidence. Moderator: Rick McCutcheon, PartnerTalks Panelist: Nancie Calder, Executive Customer Engagement Practice - Global Panelist: TBD Panelist: TBD

Functional Topics: AI

Nancie Calder

Nancie Calder, an Executive at Avanade Inc., leads the global D365 Customer Engagement Practice (CRM), leveraging over three decades of experience. Previously a freelance IT consultant, she held diverse roles from outsourced CIO to Program Lead, showcasing her versatility and dedication to technology-driven business impact.

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Rick McCutcheon

As a 10-time Microsoft Dynamics MVP (CRM) and a Certified Sales Professional, I enjoy sharing my knowledge and expertise with others and contributing to the growth and success of the Dynamics 365 community. As the host of PartnerTalks.com, a weekly LinkedIn interview sho.

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Matthew Mead

As a Senior Global Black Belt Technical Specialist at Microsoft, I help organizations digitally transform, modernize, and create brilliant experiences to serve customers and citizens. With 19 years of consulting experience and multiple certifications in Power Platform, Dynamics 365, and Azure, I am a trusted advisor and a technical leader in the CRM domain.

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Rachel Profitt

The Dynamics 365 Lady. Autism is her superpower. A woman who loves technology and peicing things together. Rachel is a FastTrack Solution Architect, former MVP, and community advocate at Microsoft. She maintains a blog at https://Dynmaics365Lady.com You can find her YouTube channel at https://www.youtube.com/c/Dynamics365Unboxed Tune into Top of Mind with Anne and Rachel every Wednesday on LinkedIn at 12:00 Pacific Time at https://www.linkedin.com/company/tom-with-anne-and-rachel/

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11:45 AM - 12:45 PM

BC Security Shouldn't be Cloudy

Evergreen D

Business Central
Functional Beginner

Mark Polino

Security is never perfect, but it can be better and without a lot of effort. In this session, you'll learn how to make BC security better tomorrow than it is today. We'll cover practical tips to quickly improve security and principles for longer-term maintenance.

Functional Topics: Finance, Fundamentals, Optimization

Mark Polino

Mark Polino is a Certified Public Accountant with related certifications in financial forensics and information technology. He has worked with ERP systems for more than 20 years with last 6 years focused exclusively on system security. Mark is the author or co-author of 20 books related to ERP systems and ERP security and he speaks regularly on security-related issues.

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11:45 AM - 12:45 PM

What's new in Commerce in 2024

Conifer

Finance ∓ Supply Chain
Functional Intermediate

Anne Krupke and Kelly Mazur

In this session, we will talk about the new features in Dynamics 365 Commerce that have been added recently. We will cover many features at a high level and deep dive into a couple of key items. We will focus on how to know whether the feature is relevant to your business and provide additional resources on how to learn more and get the features installed.

Functional Topics: Commerce

Anne Krupke

Anne Krupke is a Senior Product Marketing Manager at Microsoft who specializes in Dynamics 365 Finance and Supply Chain management. She has been an avid community member throughout her Dynamics career and is a veteran presenter at DynamicsCon Live.

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Kelly Mazur

At Evenica, Kelly leads the marketing strategy, Microsoft partnership, and brand alignment. Through strategic marketing planning she is articulating Evenica’s value of offerings, managing alliances and driving channel partnerships. Kelly oversees Evenica’s Microsoft partner strategy which includes understanding Microsoft programs and go-to-market approach, and how Evenica aligns itself to that momentum. Kelly's current focus is creating industry-specific sales plays and related content, to drive Dynamics 365 and Power Platform engagement for her sales team.

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11:45 AM - 12:45 PM

Working with Assembly Orders in Business Central

Aspen Amphitheater

Business Central
Functional Intermediate

David Wiser

Don't want to work with the complexity on full manufacturing in Business Central? Assembly Order can do much of the same function with reduced setup and processing. During this session, we'll review how to setup and use assembly orders and discuss some of the differences between assembly orders and production orders.

Functional Topics: Manufacturing

David Wiser

With over 25 years as a Controller and Consultant, Dave is a proven Dynamics BC|NAV and business professional with broad experience in the planning, architecture, management, and implementation of Microsoft Dynamics Business Central/NAV. Dave is also proficient in the management of operations and finance functions, and the design, development and implementation of accounting and operating business processes and policies. Dave is a frequent trainer and presenter at various conferences with high approval ratings.

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11:45 AM - 12:45 PM

PowerFx Command Buttons in Action

Primrose

Customer Engagement
Technical Beginner

Aiden Kaskela

Join me as we delve into the simplicity and flexibility of creating custom confirmation dialogs, duplicating records, and carrying out bulk updates with enhanced safety measures, all with Power Fx. This session is perfect for those looking to streamline their Dynamics workflows and for professionals eager to leverage their Dynamics 365 platform to its fullest extent with minimal coding requirements. Key highlights of this interactive session will include: - Building user-friendly custom confirmation dialogs to improve user interactions and data input accuracy. - Efficiently cloning records to streamline data management processes to save time and reduce data entry errors. - Allow bulk update in a safe way, limiting the chances of mistypes wreaking havoc on your system. - Integrating Power Automate flows to make Command Buttons much more powerful. - Show in-app notifications to your users.

Technical Topics: Dataverse

Aiden Kaskela

Business Applications MVP and Dynamics 365 / CRM enthusiast, I've been an Architect and Developer for 16 years. In my spare time I build free add-ons available at WorkflowElements.com. I'm very active in the Microsoft Dynamics CRM Forum and have been recognized as a Microsoft Community Contributor.

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11:45 AM - 12:45 PM

RealTime Engagement in Moments that Matter

Iris

Cross Product
Technical All Levels

Tim Smith

Timing is everything, and Data drives decisions. In this session we will discuss how to establish a richer understanding of your customers, by virtue of data coming together from multiple disparate systems and unified. Then using this data set to empower the creation of customer journeys that can be triggered in real time as information across the enterprise is made available to systems of ACTION. We will discuss how the data is unified in a no code SAAS application to democratize data management for systems of advanced analytics and enriched with AI models then simultaneously made available to systems of activation without the need for expensive integrations. Then we will demonstrate how that data is accessed in systems of action to automatically trigger engagement as data changes.

Technical Topics: AI + Automation, Azure, Dataverse

Tim Smith

Tim has been at Microsoft for 8 years. His current role is a Global Black Belt assisting customers achieve modern analytics that drive Customer Experiences. Prior to Microsoft he was a serial entrepreneur with a career that started in the Music Industry and evolved into systems integration with Great Plain and Microsoft CRM.

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11:45 AM - 12:45 PM

What's New in Supply Chain Management

Longs Peak

Finance ∓ Supply Chain
Functional All Levels

Nicole Joyce

This session will include an overview of the latest features released in Dynamics 365 Supply Chain Management, including the latest AI Copilot innovations.

Functional Topics: AI, Inventory Management, Manufacturing, Supply Chain

Nicole Joyce

Nicole is a Senior Solution Architect on the FastTrack team at Microsoft. She has 15 years of experience in Supply Chain Management and is especially passionate about all things related to Warehouse Management!

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11:45 AM - 12:45 PM

Battle of the Apps: Canvas vs Model

Maroon Peak

Power Platform
Functional Beginner

Connor Ingram

Come learn about the ins and outs of canvas and model apps on the Power Platform in a fun and interactive session! We’ll cover the differences, features, and strengths of each app type so you can make the best decisions for your projects. This session is perfect for new app makers looking to up their game and have fun doing it!

Functional Topics: Fundamentals

Connor Ingram

Hey! I'm Connor. I'm a citizen-developer turned Power Platform Solution Architect. I used to work in the Audio Visual industry as an audio engineer. My Power Platform journey began when I started helping a company with their inventory system. Using PowerApps, I was able to build my own inventory management system - solving multiple short comings of the existing system. Fast forward to today, and I'm a full time solution architect at CongruentX. I'm passionate about education, and I love bringing new people into this community!

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12:15 PM - 1:15 PM

Lunch & Sponsor Mingling brought to you by Aptean

Pavilion - Rocky Mtn Event Center

1:30 PM - 2:30 PM

Customer Journey: Eliminating Paper-based Inspection Processes using the Power Platform

Evergreen A

Power Platform
Technical All Levels

Craig Harris

In many industries, paper-based inspection processes can be time-consuming, inefficient, and prone to errors. This session will explore a customer journey where we use the Power Platform to automate and digitize an inspection process, reducing manual efforts and minimizing the risk of errors. We'll take a look at how organizations can quickly build custom inspection apps that capture data in real-time and integrate it with their existing systems and data sources, such as SharePoint. Additionally, I'll show how you can turn Power BI, traditionally a space of data consumption, into a place of action by building a Power App directly in a Power BI report. Whether you are in construction, manufacturing, or any other industry, this session will provide you with the knowledge and tools you need to eliminate your paper-based inspection process and achieve a more efficient and streamlined inspection process using the Power Platform.

Technical Topics: App Development, Dataverse, Fundamentals, User Case Study

Craig Harris

I am almost awkwardly passionate about empowering business users to join their professional developer colleagues in designing software that's meaningful for their organizations through Microsoft's Power Platform and Dynamics 365 solution stack. Today I'm a Power Platform solution architect and technical specialist within Microsoft that specializes in helping the U.S. government unlock the potential of every member of their organizations to do more.

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1:30 PM - 2:30 PM

Enhancing Teamwork through D365 BC, Outlook, and Teams Integration

Evergreen B

Business Central
Functional Beginner

Kristoffer Ruyeras

Collaborate more efficiently with your team by integrating business data into Microsoft Teams, the primary platform for teamwork in Microsoft 365. Whether you are discussing work matters with colleagues across departments or assembling a team for a vital project, the Business Central app for Teams simplifies conversations. It enables you to take action on your Business Central data without leaving Microsoft Teams. By using Business Central on Outlook, you will acquire a set of valuable tools that help you achieve your business objectives. You will see remarkable outcomes regardless of how you use Business Central in Outlook. This session will demonstrate how to use Business Central with Microsoft Teams and Microsoft Outlook.

Functional Topics: Microsoft Teams

Kristoffer Ruyeras

Kris is the VP of Operations at Tigunia, he leverages his rich experience and multifaceted skill set to drive operational efficiency, champion innovation, and steer organization towards its strategic objectives. Speaker, Technologist, Mentor, Brother, Father and Husband.

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1:30 PM - 2:30 PM

Let’s get Physical, or Financial. Understanding inventory value.

Evergreen C

Finance ∓ Supply Chain
Functional Intermediate

Brittany Burke and Lauren Wooll

Does your company struggle with understanding inventory value and what drives these values? Understanding and proper management of the factors that determine physical and financial inventory values are important to both the finance and operations teams of a company. During this session we will walk through the inventory lifecycle in Dynamics 365 F&O and examine the physical and financial values during each stage. From product receipt to sales invoice, attendees will gain a deeper understanding of where inventory values originate in the system, how they are calculated, and how to maintain them. Together we will explore how these values are impactful across different modules and processes within D365 F&O.

Functional Topics: Finance, Inventory Management, Supply Chain

Brittany Burke

Brittany is an end-user turned Solutions Architect for D365 F&O who uses her Master’s in Accounting to bridge the gap between finance and technical teams. She strives to ensure client needs are heard, addressed, and resolved. When out-of-the-box solutions do not meet requirements, she designs comprehensive solutions that take business processes and end goals into account. Brittany focuses primarily on the financial modules of D365, delivering strong subject matter expertise in inventory costing, inventory transaction analysis, and inventory impact to financial statements.

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Lauren Wooll

Long time technology lover with over 10 years of retail experience, both on the buying and planning side. Numerous key experiences within logistic and operations teams through the retail industry. In depth understanding of data and how to concisely and creatively document findings. Proficient in all thing’s product and inventory, Knowledgeable in Dynamics F&O and implementations from the end user point of view. Passionate for working with end users, to make every solution the best it can be. Eager to listen, learn and grow from my amazing team, and clients alike.

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1:30 PM - 2:30 PM

AppSource, Power Platform, Custom DEV in that order?

Evergreen D

Business Central
Functional Beginner

Shannon Mullins

When tailoring, extending or building applications the suggested approach from Microsoft for D365 BC is Appsource, Power Platform and then custom DEV. How typical is this? Is this working for common scenarios? Are you asking yourself the question on which should I choose? Why should you even consider multiple avenues for addressing customer requirements? Join me to hear about numerous scenarios where a decision has been made one way or the other. Hear from others on what has been working for them and what they believe is common practice. And have your chance to express what has been working for you and your projects!

Functional Topics: AP/AR Automation, Fundamentals, Optimization

Shannon Mullins

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. She currently resides in Nashville, TN and is an experienced international speaker and teacher.

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1:30 PM - 2:30 PM

ESG Unleashed: How Microsoft is empowering organisations to handle the future

Evergreen EF

Cross Product
Functional Beginner

EY Kalman

Environmental, Social & Governance (ESG) is the cornerstone of a better future for all of us. Join for an insightful session that explains what ESG actually is and how it affects organisations globally EY will start with explaining how ESG impacts all organisations, and some of the measures that companies are currently doing to be impactful around it With this backdrop, EY will then share his thoughts on how Microsoft leads the way in sustainability efforts through cutting-edge technical solutions, leveraging Azure, M365, Power Platform & Dynamics 365 including demos These solutions facilitate organisations to be able to facilitate sustainability tracking & reporting, including tools to measure, manage, and improve their environmental impact across carbon, water & waste Whether you're a solution provider, consultant, or technology enthusiast, this session will equip you with insights on how you can play a crucial role in the sustainability process, and add value for customers

Functional Topics: Diversity, Equity & Inclusion, Other, Thought Leadership

EY Kalman

Experienced Power Platform Solution Architect & technical evangelist, empowering organisations through the right usage & adoption of technology to enable and support enterprise business growth

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1:30 PM - 2:30 PM

How to become a relationship expert in Dynamics 365 and Dataverse

Conifer

Customer Engagement
Technical Intermediate

Sarah Jelinek

Wondering why related records/rows behave strangely when their parent record is assigned, shared, or deleted? Unsure of how to configure a lookup or relationship between two entities/tables? Looking to save some time entering data when creating child records? In this live demo, Sarah shows you how to be come a relationship expert in Dataverse and Dynamics 365. She will demonstrate how to create and configure a new relationship as well as configure existing relationships. She also provides examples of when to use the behavior types to the best of their ability. Sarah also demonstrates how to use data mapping in these relationships.

Technical Topics: Dataverse, Fundamentals, Implementation, Optimization

Sarah Jelinek

Sarah is a proud geek who loves technology and to help solve problems. She has been working with the Power Platform and Dynamics 365 since version 3.0 and loves every time there is a new release with new functionality. She has been a Microsoft Certified Trainer starting with Dynamics CRM since 2007 and enjoys showing people how Power Platform and Dynamics 365 can help them work smarter, not harder. Sarah currently works as a Director of Power Platform Solutions specializing in both the Power Platform and Dynamics 365.

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1:30 PM - 2:30 PM

Innovating with PowerApps in Production and Warehousing Quality Management

Cottonwood

Finance ∓ Supply Chain
Cross Product
Technical Intermediate

Jessica Burkhart and Chad Schadewald

In this session we explore how to use event-based activities to insert a PowerApp into a business process inside D365 F&SCM. By creating a PowerApp that can run on a tablet or other mobile device, learn how this technology is used to create a Quality Control App that allows users to determine production quality, by utilizing business events during production order execution.

Technical Topics: App Development, Integration

Jessica Burkhart

Jessica Burkhart leads the D365 F&O development team at Strabo. With years of experience as a developer and manager, Jessica focuses on development project excellence. Her team delivers solutions optimized for individual customers that empower the end user. When not working on development, you can find Jessica skiing, traveling or camping in the Colorado backcountry.

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Chad Schadewald

Chad Schadewald, Power Apps Developer and Support Engineer at Strabo Partners. Chad has developed multiple Power Apps that improve quality control and warehouse processes by utilizing power automate flows to enhance app functionality. He also has developed D365 mods for a Customer Relations Center website replacement, sales and marketing security enhancements, and multiple business events.

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1:30 PM - 2:30 PM

Configuring and Using Warehousing in Business Central

Aspen Amphitheater

Business Central
Functional Beginner

Mark Hamblin

Business Central isn't a one-size-fits-all solution. Instead, Business Central provides numerous configuration options to enable warehouses and supply chains to manage their specific processes. What is Business Central capable of when it comes to warehouse configurations? Join this session, and we will provide an overview of warehouse configuration options and approaches in Business Central.  Learning Objectives: - Understand how to decide which configuration and documents make sense for you - Understand basic functionality, including inventory put-aways, picks, & movements. - Delve into advanced features, including warehouse receipts, various worksheets, bins, and the warehouse item reclassification journal. - Understand the different classes of warehouse configuration - Learn how the Location configuration options impact Warehouse Documents - Learn how to use various Warehouse Documents, such as Warehouse Shipments, Picks, and Movements

Functional Topics: Inventory Management, Supply Chain

Mark Hamblin

Mark Hamblin is passionate about Dynamics 365 Business Central for manufacturing and distribution and has a deep technical knowledge of the platform.

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1:30 PM - 2:30 PM

Maximize your implementation with the Microsoft Business Process Catalog

Larkspur

Finance ∓ Supply Chain
Functional Intermediate

Rachel Profitt

Join Rachel Profitt, Principal Program Manager at Microsoft, while she explains the ins and outs of the business process catalog. She'll explain what the catalog is, where you can find it, how to provide feedback on it, but more importantly how to use it. She will demonstrate how to import the catalog into Azure DevOps and how to use the tools to drive successful implementations, whether your first phase or your continuous improvement project. You'll also get a sneak peek into the roadmap for the catalog, guides, and related tools.

Functional Topics: Project Management, Optimization

Rachel Profitt

The Dynamics 365 Lady. Autism is her superpower. A woman who loves technology and peicing things together. Rachel is a FastTrack Solution Architect, former MVP, and community advocate at Microsoft. She maintains a blog at https://Dynmaics365Lady.com You can find her YouTube channel at https://www.youtube.com/c/Dynamics365Unboxed Tune into Top of Mind with Anne and Rachel every Wednesday on LinkedIn at 12:00 Pacific Time at https://www.linkedin.com/company/tom-with-anne-and-rachel/

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1:30 PM - 2:30 PM

Customer Journey with Dynamics 365 - Full Circle Service Experience

Primrose

Customer Engagement
Functional Intermediate

David Humphreys and Mauricio Oliveira

Dynamics 365 Customer Service and Field Service, culminating in a holistic Full Circle Service experience! Join us for an insightful session dedicated to illuminating the seamless journey from customer case to work order and the frontline worker, there and back again. This event is designed to showcase the convergence of Dynamics 365 Customer Service and Field Service, highlighting how these integrated solutions create a unified ecosystem for optimal service delivery.

Functional Topics: AI, Customer Service, Optimization

David Humphreys

Microsoft Principle Technical Specialist - Global Black Belt - Field Service at Microsoft, 40+ years Delivering Field Service, CRM and ERP Solutions

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Mauricio Oliveira

With over 20 years of experience in IT and business, I am a Global Black Belt Technical Specialist for Dynamics 365 Customer Service at Microsoft. I leverage my pre-sales and cloud computing skills to help customers in the Americas transform their customer engagement and service operations with Microsoft technology. As a Contact Center Technical SME, I provide world-class knowledge, skills, and abilities to local sales teams, and collaborate with them to secure wins that showcase Microsoft innovation across our cloud.

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1:30 PM - 2:30 PM

You CAN have it all! Keep your GP and be in the CLOUD!

Bluebell

Dynamics GP
Functional Beginner

Mike McPhilomy

Have you been told that moving to the cloud means leaving Dynamics GP behind? In this session we will bust that myth and show you several options for taking the Dynamics GP system that you know and love to the cloud without disrupting your business or losing your data. If you have anxiety about what a move to the cloud might mean for your accounting team, this is the session for you! Learning Objectives: 1. You can move your Dynamics GP to the Cloud 2. Azure and Dynamics GP: Should I try it? 3. What are my Private Cloud Options for Hosting Dynamics GP?

Functional Topics: Other

Mike McPhilomy

As Njevity’s Director of Sales and Marketing, Mike is responsible for generating new business opportunities as well as supporting our Customers and Partners. Through Njevity’s Partner Program, Mike’s team works with Dynamics GP Partners and Resellers who want to provide their customers with an exceptional Dynamics GP Cloud experience through our PowerGP Online Cloud Offering.

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1:30 PM - 2:30 PM

Unlocking Accessibility: Is Chat GPT The Key?

Longs Peak

Cross Product
Technical All Levels

Taylor Dorward

In our digitally connected world, accessibility is no longer a goal; it's a necessity. Join our captivating session exploring Chat GPT's transformative potential as an accessibility tool. Discover how it's revolutionizing disability interactions, breaking barriers, and creating opportunities. Dive into practical examples showcasing its power to enhance lives. This session isn't just about one-way assistance; it's about fostering inclusivity. Explore how Chat GPT enables active engagement and support for individuals with disabilities, creating an empathetic digital environment. Get ready to unlock the potential of Chat GPT, fostering a more inclusive, connected, and compassionate world. Join us, and together, let's empower accessibility for all.

Technical Topics: AI

Taylor Dorward

Hello all! My name is Taylor Dorward and I am a Power Apps Consultant and Accessibility Evangelist in the Microsoft ecosystem. I have spoken at several conferences, including, Summit North America, DynamicsCon Live, DynamicsCom Virtual, and Directions NA. I enjoy discussing my passion for Power Apps and Diversity and Inclusion in the workplace - I hope you are able to join me for one of my sessions!

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1:30 PM - 2:30 PM

Improving Efficiency in Supply Chains with D365 Vendor Collaboration Portals

Blanca Peak

Finance ∓ Supply Chain
Functional Beginner

Hitesh Jingare

Explore the untapped potential of Vendor Collaboration Portals within Dynamics. This deep-dive session will demonstrate how to establish seamless communication and collaboration channels with your vendors, fostering a more efficient and transparent supply chain ecosystem. Learn to leverage the collaborative features of Dynamics 365 to streamline order processing, share real-time information, and enhance overall vendor relationships.

Functional Topics: Supply Chain

Hitesh Jingare

I am an accomplished Senior Functional Consultant in ERP at CloudFronts Technologies, specializing in Supply Chain Management (SCM) and Commerce solutions. With an extensive background spanning over 3 years, I possess a wealth of experience in implementing and optimizing ERP solutions, particularly focused on enhancing SCM and Commerce functionalities.

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1:30 PM - 2:30 PM

Build smarter automation with AI Builder

Maroon Peak

Power Platform
Functional Intermediate

Luc Labelle

Embed AI capabilities in your Power Automate flows. Join us in this session and learn how to integrate AI capabilities in your Power Automate flows as we demonstrate how AI Builder can help you and your organization save time and money by augmenting simple flows with Artificial Intelligence. In this session we will work with simple use cases, based on real business requirements that all attendee can relate to.

Functional Topics: AI, Fundamentals, Optimization

Luc Labelle

Luc has been working in IT for the past 23 years. With over 15 years of experience as a consultant, he's been involved in countless Office 365, SharePoint, Power BI and Power Platform projects. The context of intervention he has worked in has allowed him to develop a significant technical skill set and a substantial understanding of numerous business models. Business Applications MVP, he runs the Montreal Business Applications User Group and has delivered countless of sessions around the world, always presenting on cutting edge Microsoft technology.

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1:30 PM - 2:30 PM

Budgeting Bonanza: Mastering Cash Flow Forecasting with Business Central

Pikes Peak

Business Central
Functional Beginner

Tasha Anspach

In this interactive session, you’ll dive into the world of budgeting and cash flow forecasting within the dynamic environment of Business Central. We will look at how to set up and manage budgets effectively, ensuring your business stays on track and profitable, understand the art of cash flow forecasting, predicting future cash inflows and outflows to avoid potential shortfalls, and utilize the powerful features of Business Central to streamline your budgeting and forecasting processes.

Functional Topics: Finance, Reporting

Tasha Anspach

Tasha Anspach, Enterprise Engagement Lead at Dynamic Consultants Group, is a distinguished consultant with a deep acumen in D365 Business Central & Power Platform. Drawing from her experience in Dynamics SL support, ISV assistance, and crafting solutions for multifaceted industry scenarios, Tasha guides businesses towards transformative success. She is not only a beacon of sales and technological expertise but also harbors a whimsical passion for unicorns, symbolizing her unique approach to business solutions. Tasha champions organizations to realize their fullest potential through technology.

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2:30 PM - 3:15 PM

Break & Sponsor Mingling brought to you by iDynamics Business Solutions

Atrium, Evergreen Foyer, & Peak Foyer

3:15 PM - 4:15 PM

Give your Business Super Powers with Power Automate

Evergreen A

Power Platform
Technical Beginner

Mary Myers

Discover how Power Automate can unleash even more power for your SMB. This session will take a look at approvals, integrations, and automated workflows. You will walk away with practical use cases you easily implement in your organization.

Technical Topics: Optimization, User Case Study

Mary Myers

Hi! It's great to meet you!! My name is Mary. I started off as a F&O super user for a MFG company, got into consulting, self-learned Business Central (Also a BC MVP 😎), become obsessed with the Power Platform, and now I specialize in making BC and Dynamics even better with the Power Platform. I love being involved with the community and helping others find a home in the Dynamics community.

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3:15 PM - 4:15 PM

Exploring the Capacity Limits of Business Central Online

Evergreen B

Business Central
Functional Intermediate

Steve Endow and David Wheat

Business Central Online is a fantastic SaaS ERP solution, but it has some limitations that you need to be aware of before you start your implementation. If you have lots of users, operate 24x7, have operations in multiple countries, have lots of companies, or import a lot of transactions, you'll need to read the fine print! In this session, Steve Endow and David Wheat will present the technical and licensing considerations for large, distributed, and high volume customers looking to implement Business Central Online.

Functional Topics: Fundamentals

Steve Endow

Steve is a Microsoft MVP specializing in Business Applications. He works with Business Central, Power Apps, Power Automate, Microsoft Azure, Dynamics GP, .NET, and SQL Server

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David Wheat

Career IT leader who now consults with growing companies as a fractional CIO. I've worked internationally on ERP projects for the (at the time) Fortune 1 company in the world. The last several years of my career were spent at mid-market companies using NAV / BC. I fell in love with both BC and the dynamics of smaller companies and have built my consulting company to help these growing organizations. I lived and worked in Belgium for three years and speak a little Flemish!

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3:15 PM - 4:15 PM

Overview AP Automation features inside D365 Finance

Evergreen C

Finance ∓ Supply Chain
Functional Beginner

Dan Edwards

In this session we will look at the new features available to help automate the accounts payable process and how they are setup starting with the new Invoice Capture Solution. Other tasks include: -Automatically apply prepayments to vendor invoices -Automatically submit imported invoices to the workflow system -Match product receipts to pending vendor invoice lines -Simulate posting before a vendor invoice is posted -Quickly view workflow and automation history -View and analyze the results of automating vendor invoice processing -Resume automated processing for multiple invoices

Functional Topics: AP/AR Automation

Dan Edwards

Dan is a CPA with over 30 years experience in the ERP industry. He has worked in many roles allowing him to understand the complete industry. The experience of marketing, sales, presales, consulting & training allows him to provide a unique perspective to prospects & customers. Specializing in Dynamics 365 F&SC & Power BI, helping customers and partners understand their pains with reporting & analyzing the data they have. He has helped them identify solutions so they can gain value from their data. He is a frequent speaker and presenter at Microsoft & other related industry conferences .

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3:15 PM - 4:15 PM

Take Jobs from Frustrating to Fantastic!

Evergreen D

Business Central
Functional Beginner

Dylan Vincent and Cari Corozza

If you are already using or considering implementing Jobs in Business Central, this session is for you. We will share tips on job posting groups, consistent job setup, WIP posting, and job completion that will take your jobs process from frustrating to fantastic!

Functional Topics: Project Management, Optimization

Dylan Vincent

In 2021, Dylan pursued and accepted the opportunity to work at Coakley Brothers & Bothers Interiors as the Director of Systems & Continuous Improvement. Dylan specializes in developing, recommending & implementing solutions for process improvement. Other duties include database design, value-stream mapping, collecting data to identify root causes, document control & developing standard operating procedures that are aligned with business strategies.

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Cari Corozza

I’m Accounting Manager and a Certified Public Accountant with New View Strategies (NVS), a global consulting and training company that helps Microsoft Dynamics 365 Business Central (BC)/NAV user-clients optimize the business impact of their ERP platform.

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3:15 PM - 4:15 PM

Copilot Capabilities in Dynamics 365 SCM

Evergreen EF

Finance ∓ Supply Chain
Functional Intermediate

Phillip Seaton

Increase your productivity by taking advantage of the out of the box Copilot capabilities available in Dynamics 365 SCM. In this session we will review the functionality of the Generative Help Copilot and the Procurement Change Workspace.

Functional Topics: AI, AI + Automation, Supply Chain

Phillip Seaton

Sr. Solutions Architect with the Fasttrack team at Microsoft, with over 10 years experience with Dynamics AX/F&O as an end user, consultant and most recently with Microsoft.

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3:15 PM - 4:15 PM

The Dynamics Way: Understanding Leads, Opportunities, and the core Dynamics tables

Conifer

Customer Engagement
Functional Beginner

Nick Hance

Dynamics 365 has a way of thinking, a certain philosophy, which if followed provides you with tremendous benefits. You have the freedom to build Dynamics in any way you please, but by understanding the relationships and ideals of the core tables you will gain greater compatibility with the rest of the ecosystem. This session will provide you with the thinking behind the system and help you understand why and how Dynamics tables are structured the way they are. For it is only after you understand the rules of the system that you can know when to break them.

Functional Topics: Fundamentals, Sales & Marketing

Nick Hance

Nick is an expert in web technologies and runs a web and mobile development company that specializes in rescuing struggling software projects.

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3:15 PM - 4:15 PM

D365FO Security and Licensing Made ‘Easy’

Cottonwood

Finance ∓ Supply Chain
Technical Intermediate

Alex Meyer

Do you find security and user licensing in D365FO confusing? Are you worried you are assigning too much access or overpaying for licenses? Not sure where to start to try and reduce your access risk or licensing costs? In this session, we will help you answer all of these and more about security and user licensing. We will cover processes to use to correctly determine least privilege security as well as covering the process Microsoft uses for determining licensing requirements and the impact that security has on licensing. Furthermore, we will go over steps you can take to ensure your company is not over-paying on licensing and save your company money.

Technical Topics: Security & Compliance

Alex Meyer

I currently work as a Senior Manager at Protiviti in their Technology Consulting practice helping deliver security, audit, risk, and compliance solutions to our clients. I have a deep technical background in Microsoft cloud business applications including Dynamics 365, Power Platform,and the Azure suite of solutions. I currently act as a subject matter expert surrounding Microsoft cloud security, auditing, and compliance topics and develop thought leadership material for public consumption by presenting at conferences/webinars, writing books/whitepapers/blog posts, and hosting podcasts.

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3:15 PM - 4:15 PM

Order Promising: An Underutilized Feature in Business Central

Aspen Amphitheater

Business Central
Functional All Levels

Robin Finnell

Did you know that Business Central can calculate order shipment and delivery dates based on an items known and expected availability dates? Accurate shipment dates can be provided or, if the customer requests a specific delivery date, Business Central can assess whether the delivery date is realistic using the Order Promising functionality within Business Central.

Functional Topics: Sales & Marketing

Robin Finnell

Robin Finnell is a Functional Consultant who's passionate about the power of change management. She has over 13 years of experience in the Microsoft space, in both D365BC and D365FO and is a Prosci certified Advanced Change Practitioner/Trainer.

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3:15 PM - 4:15 PM

Unleashing the Power of Conversations: Omnichannel for Customer Service in Dynamics 365

Larkspur

Customer Engagement
Functional Beginner

Chad Weiner

Join us for an introduction to Microsoft's first-party voice and chat channels for Dynamics 365 Customer Service. In this session, we'll explore how these channels can help organizations provide seamless and personalized customer service experiences. We'll cover the key features and capabilities of the voice and chat channels, including Copilot, intelligent routing, real-time sentiment tracking and translation, and how you can leverage Azure Communication Services or bring your own voice channel. We'll also discuss best practices for designing and implementing effective voice and chat experiences. By the end of this session, you'll have a solid understanding of how the voice and chat channels work, how they can help your organization improve its customer service capabilities, and how you can quickly setup an internal 30-day trial to test out its features.

Functional Topics: Customer Service

Chad Weiner

Chad is currently the Power Platform Lead at Alithya. He works with prospects and customers to identify areas in their businesses where they can digitally transform to make their businesses more competitive, profitable, and productive. His main job function is to demonstrate and provide estimates on how Dynamics 365 Customer Engagement and the Power Platform can help solve real-world problems. When he’s not at his home office in Colorado, he’s out hiking, biking, and eating his way to new adventures.

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3:15 PM - 4:15 PM

ERP in the age of AI

Primrose

Finance ∓ Supply Chain
All Levels

Lachlan Cash

As we look to the future of ERP, AI will play a critical role in redefining how our teams work, how we reimagine traditional processes, and how we improve business performance to maintain a competitive edge. Join us to learn how you can use generative AI in your supply chain and finance systems today and discover how Copilot can help you unleash the power of ERP and transform the way you work.

Lachlan Cash

Lachlan Cash serves as the Principal Program Manager for the Dynamics 365 ERP engineering team at Microsoft. With a 22-year tenure at Microsoft, Lachlan has experienced various product evolutions within Microsoft Dynamics. Before joining Microsoft, he was involved in developing and implementing business applications for other ERP software companies. His diverse roles at Microsoft have included Marketing, FastTrack, and Engineering, aiding implementations across numerous industries such as retail, distribution, automotive, mining, pharmaceuticals, consumer goods, logistics, and manufacturing.

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3:15 PM - 4:15 PM

Ask an expert – Anything GP Sales

Iris

Dynamics GP
Functional All Levels

Sandy Wickman and Paige Horne

Here is your opportunity to bring any question you have about the GP Sales module....and ask an expert. Sharing your questions during this open session inspires and educates everyone in attendance. Tips and tricks will fill any gaps to help inspire more complete use of the Sales module in GP.

Functional Topics: Other

Sandy Wickman

Over 24 years of GP experience Business process improvement expertise Significant focus on Mixed Mode Manufacturing & Distribution verticals Microsoft Certified Professional Accounting & Business educated

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Paige Horne

Paige is the Customer Support Team Lead for Njevity, Inc. and a non-practicing accountant who has been working with Microsoft Dynamics GP for over 15 years. She has a degree in Accounting with a focus in MIS from Oklahoma State University. Prior to joining Njevity, Paige was the Controller of a restaurant group that utilized Microsoft Dynamics GP, where she was responsible for managing finance, payroll, and accounting information system functions. Paige has implemented and supported Dynamics GP across various industries.

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3:15 PM - 4:15 PM

Cage Match: Power Automate vs Azure Logic Apps

Bluebell

Power Platform
Cross Product
Technical Intermediate

Sarah Jelinek and Skyler Fitzwater

It's time!!! Time for the Power Automate vs Azure Logic Apps cage match. Each contender will show why they think they reign supreme when it comes to automation in the Power Platform. In Round 1, contenders will introduce themselves. Contenders will show off their strengths in Round 2. Round 3 will get more intense when the referee presents real-live scenarios as contenders are pitted against each other to see who can best beat down the problem. 1. Obtain a basic understanding of Power Automate and Azure Logic Apps. 2. Learn the strengths each tool has to offer. 3. Identify the best scenario for each tool.

Technical Topics: Dataverse, Implementation, Integration

Sarah Jelinek

Sarah is a proud geek who loves technology and to help solve problems. She has been working with the Power Platform and Dynamics 365 since version 3.0 and loves every time there is a new release with new functionality. She has been a Microsoft Certified Trainer starting with Dynamics CRM since 2007 and enjoys showing people how Power Platform and Dynamics 365 can help them work smarter, not harder. Sarah currently works as a Director of Power Platform Solutions specializing in both the Power Platform and Dynamics 365.

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Skyler Fitzwater

I am a Senior Application Developer working on Dynamics CE, Power Platform, and Azure. By day, I work on Microsoft. by night, I work on Linux and open source. I love computers and love software development.

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3:15 PM - 4:15 PM

Build Intelligent Copilots with your Microsoft Dynamics GP data

Longs Peak

Dynamics GP
Cross Product
Technical Intermediate

Mariano Gomez Bent

Ever wonder how you could take advantage of Microsoft Power Virtual Agents to better interact with your Microsoft Dynamics GP data? Wonder no more! MVP Mariano Gomez takes you through this journey that will show you, LIVE, how to create an interactive chatbot that consumes your Microsoft Dynamics GP data to answer very immediate questions. Gone are the days of memorizing tedious menu entries to answer simple questions. Come an join this interactive, hands-on session and learn from one of the best in the business: 1. Explore the pre-requisites needed to get Microsoft Dynamics GP to talk to Power Platform. 2. Learn the principles for building interactive, secure, chatbots. 3. Ask the questions that are preventing you from deploying this technology.

Technical Topics: AI, App Development, Integration, User Adoption

Mariano Gomez Bent

Mariano has 25+ years of global experience helping companies harness technology to solve business challenges and enhance human capability. His impactful contributions to Microsoft's tech communities earned him the MVP award in 2008. He's an avid content creator, with numerous blogs, videos, and global event presentations to his name, such as at the Microsoft Business Applications Summit and DynamicsCon. Currently, as the CTO of Mekorma Enterprises, Inc., a Microsoft Dynamics ISV, he champions the merits and advantages of the Microsoft Power Platform to stakeholders.

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3:15 PM - 4:15 PM

Chat Chili: Spice Up D365 CE/CRM & Power Platform with a Dash of Copilot & a Pinch of ChatGPT

Blanca Peak

Customer Engagement
Power Platform
Cross Product
Technical Intermediate

Jennifer Dorward and Pablo Peralta

Generative AI, like ChatGPT, is taking the world by storm. Microsoft has harnessed this powerful tool combined with your company’s data (Microsoft Graph) to enable natural-language generative AI assistance to increase individual & team productivity with Microsoft Copilot. This session will cover: · How D365 Sales, Customer Service, Marketing, & more are incorporating Copilot into the user experience · Overview of how to use Generative AI in Power Virtual Agents & Power Pages to leverage natural language prompts that provide better & more relevant answers to customers · The power of Copilot in Teams working alongside you & your colleagues for improved productivity · How Generative AI can assist you in the creation of Power Apps and Power Automate Flows · The powerful enhancements Copilot has to offer & how they are accelerating, but not replacing, humans You'll walk away with a ton of knowledge, cool demo videos, & how-to instructions to spice up your UX & CX with your very own Copilot!

Technical Topics: AI, App Development, Microsoft Teams, Optimization

Jennifer Dorward

Jennifer Dorward is a Solution Architect with C5 Insight and Microsoft Certified in Power Apps, Power BI, Power Automate, Power Virtual Agents, Dataverse and Dynamics 365 CE/CRM. Jennifer has consulted on enterprise-level initiatives and strategies, managed full cycle CRM implementations, been hands-on with the full range of Dynamics 365 CE and Power Platform applications, while leveraging data for continual business process improvement.

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Pablo Peralta

Microsoft Dynamics 365 and Power Platform Certified Solution Architect, leading integration projects at C5 Insight, a renowned US partner with over 20 years of experience. Pablo has been recognized by Microsoft as Most Valuable Professional for 11 years, enthusiastically teaching and sharing knowledge with the community. He has +14 yrs of experience working with Dynamics, delivering multiple implementations for different industries in the US, Europe, LATAM, and the Caribbean.

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3:15 PM - 4:15 PM

Make Every Day Pretzel Day: Streamlining New Hire Onboarding with Power Platform

Maroon Peak

Power Platform
Technical Intermediate

Azure McFarlane

Ever wondered how Dunder Mifflin could have managed if they had Power Platform at their disposal? In the spirit of The Office, let's explore a use case (almost) straight out of Scranton. Imagine a government human resources group, struggling with a 120+ step new hire onboarding process involving multiple parties, disparate systems, and of course, lots of paper. The pandemic and return to office only added more complications like a day under Michael Scott. Enter in Power Apps, Power Automate, and a little RPA to turn chaos into calm, manual work into a streamlined, automated system. During this session, we’ll look at: • The practical application of Power Apps, Power Automate, and RPA • The magic of DocuSign and Power Automate integration • Using RPA for handling disparate systems and more By the end of this session, you'll be inspired to transform your onboarding process from ‘ugh’ to ‘ahh’, making every day the best day ever - Pretzel Day.

Technical Topics: AI + Automation, App Development, Integration, Optimization

Azure McFarlane

Azure is a Senior Consultant at Hitachi in the Washington, DC area. Prior to joining tech consulting in 2022, she spent 9 years working in both clinical and commercial pharmaceutical manufacturing as a Bioprocess Engineer, discovering Power Automate in late 2019. Passionate about people and hoping to assume her final form as a bot, she's on a mission to educate and enable more women and underrepresented racial groups into tech, one Flow at a time.

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3:15 PM - 4:15 PM

Bulk Communication with Word Templates in Business Central

Pikes Peak

Business Central
Functional Intermediate

Silviu Virlan

Word templates are a great way to automate email marketing in Business Central. By using word templates, you'll be able to send more messages to your customers in less time. The session shows how to create a word template in Business Central and how to use it to bulk message your customers. After watching attending this session, you'll be able to send automated messages to your customers in Business Central with ease. The session includes a demo, how to connect related and un-related entities, generating Word Template using ChatGPT and connecting Business Central fields to template, a test of the word template generated from BC and a test of emailing word templates in BC.

Functional Topics: Fundamentals, Marketing, Reporting

Silviu Virlan

I worked in the last 20 years with Microsoft technologies, contributing to solid .NET applications in the financial industry and ERP. Last 9 years I worked with Microsoft’s version of ERP for small businesses, also known as Business Central and its precursor Dynamics NAV. My community contributions are an attempt to help those that, just like me, searched and found solutions online or at conferences.

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4:30 PM - 5:30 PM

Microsoft’s vision for your learning journey

Evergreen A

Cross Product
Functional Beginner

Gretchen LaBelle and Janet Blake

Whether you’re at a beginner, intermediate, or expert level with Microsoft Dynamics 365 and Power Platform, you’ll be interested to know there is a team at Microsoft thinking about you every day. We build technical learning content and instructor-led training to prepare you for projects and roles in Business Applications and AI. When you’re ready, we provide assessments that validate your skill level, awarding credentials like Microsoft Applied Skills and certifications. In this session, we will walk through the current learning and credential options for each level of skill in Business Applications and AI. We will also share early thinking on the future of our learning content. You’ll have the opportunity to ask questions, provide input that shapes the future vision, and take away ideas for next steps in your own learning journey.

Functional Topics: Fundamentals, Other

Gretchen LaBelle

Gretchen LaBelle works at Microsoft where her role is focused on global technical skilling for Dynamics 365 and Power Platform. Prior to Microsoft, she was in leadership at Microsoft partners and was awarded Microsoft MVP four years. Gretchen's passion for creating economic opportunity through Microsoft careers led her to build the #PowerAppsAfrica Challenge, which is a 3-week game and hackathon to attract and skill talent in Microsoft Power Platform. She recently joined the board of TechFluent where she is excited to help accelerate careers Microsoft AI and Business Applications.

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Janet Blake

Janet E Blake was introduced to Axapta 3.0 in 2006 by a friend who promised she “would never get bored” – and kept that promise. She has worked at two partners and is now at “the mothership.” She transitioned from consulting to learning and is now working “to empower every person and every organization on the planet to achieve more” by learning.

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4:30 PM - 5:30 PM

Breaking into the Benefits of Telemetry for BC

Evergreen B

Business Central
Technical Beginner

David Laster

This introductory session will cover how and where to get started with BC Telemetry reporting with Power BI. We'll view reports and discuss key approaches to uncovering helpful information living inside BC that will help administrators, implementation specialists, and developers understand more of what is happening inside the system.

Technical Topics: Fundamentals, Implementation, Optimization

David Laster

Dynamics GP | Business Central | Power BI Enthusiast and Team Lead Bullhorn GP/BC Connectors Product Manager Experienced Accountant & ERP Systems Implementation and Reporting Expert

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4:30 PM - 5:30 PM

Business Central Financial Reporting

Evergreen C

Business Central
Functional Beginner

Tanya Henderson

This session will show you all the features of the financials in BC. We will walk through rows, columns, budgets, exporting and analysis views for those extra dimensions. Come learn all the tips for creating financials in BC.

Functional Topics: Reporting

Tanya Henderson

Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.

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4:30 PM - 5:30 PM

Navigating Upgrade Challenges: A Must-Know Guide for Seamless Upgrades

Evergreen D

Business Central
Functional Beginner

Leanne Paul

Embarking on an upgrade journey? Don't let unexpected obstacles hinder your progress! Join us for an insightful session where you'll gain crucial insights into the potential pitfalls of upgrading. We'll explore the impact of old setups, personalizations, permissions, naming convention changes, and email workflow adjustments, ensuring you're well-prepared to tackle these "upgrade gotchas" head-on. Don't risk a bumpy upgrade ride – arm yourself with knowledge for a successful transformation!

Functional Topics: Other

Leanne Paul

Leanne has been working with Microsoft Dynamics Business Central (formerly NAV/Navision) since 1998. She has been a consultant, trainer, and developer. Her experience includes working for partners as well as an end user in the food manufacturing industry. Leanne has worked with every version of NAV from 2.5 to 2018 and Business Central, from business analysis through to implementation/training/support. Leanne is involved with the NAV/BC User Groups and has been a presenter at the Summit and DynamicsCon conferences. She is currently engaged as a Project Manager on the Upgrades team.

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4:30 PM - 5:30 PM

Ask the Experts: Dynamics 365 Finance

Evergreen EF

Finance ∓ Supply Chain
Functional All Levels

Rachel Profitt, Dan Edwards, Brittany Burke, and Jody Cronk

If you've got a burning question about anything finance related, you'll want to bring them to this session where we'll take your questions and get them answered from a panel of experts. (Experts TBD)

Functional Topics: Finance

Rachel Profitt

The Dynamics 365 Lady. Autism is her superpower. A woman who loves technology and peicing things together. Rachel is a FastTrack Solution Architect, former MVP, and community advocate at Microsoft. She maintains a blog at https://Dynmaics365Lady.com You can find her YouTube channel at https://www.youtube.com/c/Dynamics365Unboxed Tune into Top of Mind with Anne and Rachel every Wednesday on LinkedIn at 12:00 Pacific Time at https://www.linkedin.com/company/tom-with-anne-and-rachel/

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Dan Edwards

Dan is a CPA with over 30 years experience in the ERP industry. He has worked in many roles allowing him to understand the complete industry. The experience of marketing, sales, presales, consulting & training allows him to provide a unique perspective to prospects & customers. Specializing in Dynamics 365 F&SC & Power BI, helping customers and partners understand their pains with reporting & analyzing the data they have. He has helped them identify solutions so they can gain value from their data. He is a frequent speaker and presenter at Microsoft & other related industry conferences .

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Brittany Burke

Brittany is an end-user turned Solutions Architect for D365 F&O who uses her Master’s in Accounting to bridge the gap between finance and technical teams. She strives to ensure client needs are heard, addressed, and resolved. When out-of-the-box solutions do not meet requirements, she designs comprehensive solutions that take business processes and end goals into account. Brittany focuses primarily on the financial modules of D365, delivering strong subject matter expertise in inventory costing, inventory transaction analysis, and inventory impact to financial statements.

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Jody Cronk

OSU graduate with a BA in Humanities (Women's Studies) 10+ year user/analyst in the AX/D365 F&O space, starting with AX2009 Background in manufacturing; specifically Inventory, Costing, BOM's & Master Planning Trading my inventory for encumbrances, I now work for the City of Columbus (Public Sector) on our D365 Support & Solutions team.

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4:30 PM - 5:30 PM

Architecting business applications in an AI world

Conifer

Power Platform
Functional Advanced

David Yack

Architecting Dynamics 365 and Power Platform business application used to mean just worrying about forms over data and some custom logic and some automation. Modern business applications are now expected to include AI and often this involves more than just flipping on copilot and hoping users love it. Solution architects must think about how to approach solving business problems differently, must evaluate the different options for infusing AI, and must consider the ramifications of their intelligence infused architecture they are proposing.

Functional Topics: AI

David Yack

David is the CTO of Colorado Technology Consultants based in Colorado and is recognized as a Microsoft MVP and a Microsoft Regional Director. David enjoys developing applications on the Microsoft platforms, specializing in system architecture and design. You can find David speaking and delivering training at user groups, industry events, and private company events around the world. David has been on the author team of multiple .NET, Dynamics, and Power Platform-related books. You can read his blog at blog.davidyack.com and find his training courses on 365.Training.

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4:30 PM - 5:30 PM

Hackers and Phishers and Link Clickers, Oh My!

Cottonwood

Cross Product
Functional Beginner

Mike McPhilomy

You will walk away from this session with 5 tips and tricks to protect yourself, your family and your business from ransomware, phishing attacks and other Cyber Threats while you are online. We will discuss: • why 8 character passwords won’t protect you and what you can do about it; • why forcing password changes every XX days is no longer recommended; • how to make sure that Work From Home offices are not exposing your company to a cybersecurity threat; • how to protect your data on public hotspots; • which mobile devices are secure… and which ones are NOT; • how to spot a fake email (hint: its getting harder); • and much, much more.

Functional Topics: Other

Mike McPhilomy

As Njevity’s Director of Sales and Marketing, Mike is responsible for generating new business opportunities as well as supporting our Customers and Partners. Through Njevity’s Partner Program, Mike’s team works with Dynamics GP Partners and Resellers who want to provide their customers with an exceptional Dynamics GP Cloud experience through our PowerGP Online Cloud Offering.

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4:30 PM - 5:30 PM

Extending Dynamics 365 CE/CRM First Party Apps with Power Automate

Aspen Amphitheater

Customer Engagement
Power Platform
Cross Product
Functional Intermediate

Heidi Neuhauser

This session is targeted at D365 Customer Engagement system admins who are looking to understand how to use Power Automate to extend their CRM system. We will review Power Automate connectors, do a deep dive into the two Dataverse connectors, how to use and write flows using Dataverse triggers and actions, and share sample flows to help extend: Dynamics 365 for Sales, Dynamics 365 for Marketing, Dynamics 365 for Service.

Functional Topics: Customer Service, Fundamentals, Marketing, Optimization, Sales & Marketing

Heidi Neuhauser

Heidi Neuhauser is a Director of CRM Projects at Reenhanced. She is a Microsoft MVP for Business Applications and is passionate about user adoption, out-of-the-box configuration tools, Dynamics 365 and the Power Platform.

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4:30 PM - 5:30 PM

Different Use Cases for Scheduling with Dynamics 365 Field service

Larkspur

Customer Engagement
Functional All Levels

Marcio Decat

Embark on a journey to master the art of scheduling within Dynamics 365 Field Service. This session is designed to guide you through the intricacies of effective field service management, focusing on a spectrum of scheduling scenarios. We will delve into internal and external scheduling dynamics, strategies for selecting the ideal service provider, and the nuances of resource scheduling optimization. Explore the complexities of managing multi-resource and multi-day schedules.

Functional Topics: AI, Customer Service, Fundamentals, Optimization, Other

Marcio Decat

Marcio Decat is a Principal Technical Specialist in Dynamics at Microsoft. As a specialist in Dynamics 365 Field Service, Marcio brings a unique perspective and valuable insights to any event. Marcio has a wealth of experience speaking at major events such as Microsoft Ignite, Microsoft Business Applications Summit, Microsoft Ready, and Field Service USA. Not only is Marcio knowledgeable in his field, but he also possesses exceptional storytelling skills and has a natural ability to engage and captivate his audience.

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4:30 PM - 5:30 PM

Starting with Charts, Dashboards, and Reports

Primrose

Customer Engagement
Functional All Levels

Aaron Howell III and Bridgette Szkalak

This session is for those who are new or looking to expand their knowledge with dashboards and reports for Customer Engagement. Leverage out of the box functionality, learning how to create dashboards and reports.

Functional Topics: Fundamentals, Reporting

Aaron Howell III

Champion for D365 / CRM since 2008 DC Power Platform User Group Member 2020 to current CRMUG Reston, VA Chapter Leader 2017 to 2022 Experience with Process Automation, User Adoption, Product Management, Customer Success, Modernization, and Implementations. I reside in Florida with my husband and two doggies.

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Bridgette Szkalak

TBD......................................................................................................

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4:30 PM - 5:30 PM

Databases and Queries and SQL, OH MY… Demystified!

Iris

Dynamics GP
Technical Beginner

John Arnold

Learn how to write SQL queries to extract data from Microsoft SQL server database to use in your own reports or applications. You’ve heard the buzz words: SQL, Database, Tables, Views, Stored Procedures, Queries… In this session, you will learn what they mean and how to use them. Basic query techniques through more advanced topics will be covered. Tips and tricks for SQL Server Management Studio will be sprinkled in along the way. This session will focus on getting data from Microsoft Dynamics GP, but the concepts can be used on any SQL database. SELECT this session and be DISTINCT. Don’t be LEFT out BY not making the RIGHT decision to JOIN this GROUP. It’s WHERE everyone will BE HAVING ALL the fun getting their queries IN ORDER!

Technical Topics: Other

John Arnold

Senior Software Engineer for US Digital. Geek/nerd for many years (decades) who still loved all forms of programming (C#, SQL...) Dedicated family man who loves his family, woodworking, Lego, puzzles, and Mtn Dew Born and raised in Pittsburgh but now calls the PNW home

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4:30 PM - 5:30 PM

The Keys to Marketing Across Generations in 2024

Bluebell

Cross Product
Functional Intermediate

Mary Miller, Sam Bush, and Kate Coffey-Bacon

During this session, hear from a Gen-Xer and a Millennial about how they’ll have cracked the code to market across generations to drive demand. It’s more about when you started using technology than anything. We will discuss trust, tech, buyer’s committees, and how generations consume content and buying cycles differently. We will also explore the similarities around self-education styles and the psychology behind it all. Learning Objectives: - How to determine which content formats work for different generations - The evolution of the marketing and sales journey for your target audience - Why the trust factor is so important in marketing and technology across the ages

Functional Topics: Marketing

Mary Miller

Having been in B2B technology for 25+ years, Mary truly enjoys helping customers, partners, and team members overcome challenges and achieve their growth goals. My passion for B2B tech marketing in the financial sectors began when I experienced first-hand the challenges related to manual, inefficient processes faced by many back-office teams at small and mid-sized companies. Having started in the Dynamics community as a GP user, I love seeing the relationships and partnerships continue to grow!

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Sam Bush

Senior B2B Marketer with a deep understanding of holistic marketing strategies and tactics. With a focus on sales enablement, content strategy, partner marketing, and demand generation, I pride myself on telling stories and creating experiences for every step in the buyer's journey. I a firm believer in out-of-the-box thinking when it comes to amping up your marketing game and I love to bounce ideas around with marketing peers. I've had the privilege of being in the channel for over seven years!

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Kate Coffey-Bacon

Kate comes to UST from a high-paced marketing firm where her favorite client designed shoes for the working woman. From effective marketing strategy for startups to well-established companies, Kate learned to reach different audience groups and craft a message that resonates. She learned to strategically think through problems that arise and solve them with actionable items. Kate is a graphic guru, word wizard and lover of all things music and coffee. Kate is a graduate of the University of West Florida where she earned degrees in Public Relations and Marketing.

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4:30 PM - 5:30 PM

Become a master of your data - Dynamics 365 Excel Addin

Longs Peak

Finance ∓ Supply Chain
Functional Intermediate

Justin Carter

In most implementations, its all about minimum viable products and getting to the objectives. And then everyone leaves... and no then its all about 'innovating' and finding your own way. There is little time spent on end user enablement. Its time for that to change... Take control of your data and understand how your data comes in an out of your ERP. Explore on your own, test on your own, then execute valuable use cases on your own. In this session, we'll demonstrate multiple common scenarios that companies encounter such as creating Sales orders, purchase orders, customers, free text invoices, data cleanup, etc using Excel. The goal is to leave this session being able to execute on your own scenarios right out of the gate.

Functional Topics: Commerce, Finance, Fundamentals, Optimization, Supply Chain

Justin Carter

Justin Carter has been in the Dynamics space since 2007 and a BizApps MVP since 2014. He has been involved with the Microsoft certification exam development and MCT training materials since 2013. He has a passion for delivering quality implementations, but more importantly, enabling customers to take things to the next level and grow their business by innovating with the newest technologies, not just using them. This requires customers to be an expert in how to find educational content (learn to fish), not just being training by someone else who already did that (buying a fish at a store).

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4:30 PM - 5:30 PM

Choosing the Right Reporting Tool for the Job (D365 Finance & Power BI)

Blanca Peak

Finance ∓ Supply Chain
Functional Beginner

Lenore Flower

The right reporting tool can make a huge difference in development costs and user adoption but knowing which tool to use (and when) can be a challenge. During this session, users will learn when to use standard Power BI reporting, paginated reports, Excel-based reporting, customized Dynamics 365 Finance reports, OData, or a combination to meet their specific reporting needs. We will dive into the wealth of out-of-the-box reporting Dynamics 365 F&O has, where to look, and what changes users can make without having to engage in any type of code changes. Finally, we'll review common D365-to-report "data plumbing" approaches to demystify how your critical information gets from point A to point B.

Functional Topics: Reporting

Lenore Flower

Lenore Flower is an enthusiastic “data plumber” and co-organizer of the Power BI Washington, D.C. user group. Her technical experience includes Power BI, SQL, Azure Analysis Services, and a range of other tools to help D365 users meet their reporting and analytics ambitions. A passionate advocate for the "boring but essential" stuff, Lenore loves helping colleagues, customers and students learn how to build and optimize their own reports and data plumbing in addition to implementing those tools herself.

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4:30 PM - 5:30 PM

Dataverse Virtual Tables - Build a Custom Provider

Maroon Peak

Power Platform
Technical Intermediate

Jim Novak

Dataverse Virtual Tables is a platform capability allowing Model Driven App developers to provide a unified experience for multiple sources of data. This means that some of your data may reside in the Dataverse database while some may reside in external data sources. The Virtual Tables solution ships with out of the box providers, but what if these providers don't quite fit your current solution requirements? We can build our own custom data provider for Virtual Tables that surfaces data from an external data source. This session will provide a quick walk through of requirements dive right into building our own custom data provider for Virtual Tables. We review code behind the plugin events for Retrieve and Retrieve Multiple, demonstrate how to transform your data, and see the plugin surface data live in our Model Driven App.

Technical Topics: App Development, Integration

Jim Novak

Principal Technical PM at Microsoft, former Microsoft Business Applications MVP and Dynamics 365 Technical Architect specializing in Power Platform development.

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4:30 PM - 5:30 PM

It's Time For: 30 problems, 30 fixes in Business Central!!!

Pikes Peak

Business Central
Functional All Levels

Steven Chinsky and Kim Dallefeld, MVP, MCT

Ready for some "aha!" moments? Want to be the praised hero by back at the office? In this fast-paced session we'll dive into 30 settings that will greatly impact business productivity for you and your company. Come and (re)discover powerful setup tweaks that empower yourself to achieve more. Learn about some setup basics and features that you maybe don't know about, which will make you shine. This session is for functional consultants who are either relatively new to Business Central, or those who would like to rediscover the power of Business Central.

Functional Topics: Finance, Inventory Management, Manufacturing, Optimization, Other, Supply Chain

Steven Chinsky

Past experience - Over 240+ NAV/BC Implementations in Manuf., WMS, F&B, Retail, Service, Chemical, Indust. Equip., and Rental/Service - Over 16 years as an Accountant and Operations in a variety of positions Awards - Microsoft MVP, NAVUG/BC All-Star, DUG Guardian Award Professional - IMA/CMA – 1988, AICPA – 1985, APICS – 2004 - DCI Summit – Programming Committee, Board of Advisor - Dynamics User Group (DUG) – NAV/BC Forum Moderator, Dynamicscon LIVE Content Committee - Directions NA – Content Committee Certifications - MCP – MB-800, - Dynamics Credentialed Professional

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Kim Dallefeld, MVP, MCT

28-year BC/NAV Consultant, MVP, MCT, MCP. My goal is to empower companies to get the most out of BC/NAV. Identifying what users really need/want in BC is the blueprint. Preparing a comparison of user's needs versus BC 'out-of-the-box', lays the foundation. Configuring BC to meet the user's requirements equates to plumbing and electrical for the system. My developer skills help to make sure developers put a roof on correctly! Then I can manage the project and provide communication to keep work on track, on time and on budget.

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5:30 PM - 7:30 PM

Community Reception: Wild West Casino Night 🤠

Rocky Mtn Event Center

🌵 Howdy y'all! Welcome to our Wild West Casino Night at DynamicsConLIVE! 🎲 Every guest receives a raffle ticket upon entry. Here's how to get more chances to win: 🃏Blackjack: Score a blackjack, get a ticket. 🎡Roulette: Guess right, get a ticket. 🎲Craps: Roll a 6 or 8, get a ticket. All tickets will be entered into a drawing for one of (5) $25 Amazon Gift Cards. Drawing happens on Wednesday, 5/15, via push notification from our app, Brella. Don't miss your chance to win big in the Wild West! 🤠🎉 Thank you to our Reception Sponsors: Yooz, Dynamics Connections, and Aqueducts Consulting. At 5:45 PM we will pause for Community Superhero Award Winners. The Dynamics User Group (DUG) Community Superhero Awards recognize the efforts of the amazing volunteers who contribute their time, energy, knowledge, and more to help others grow in the DUG community. These Superhero Awards were nominated and voted on by you, the DUG community.

7:00 PM - 9:00 PM

TechFluent Gala

Offsite

Cross Product
Functional All Levels

Liz McGlennen

Join us for an evening of culinary excellence, refreshments, and entertainment at the TechFluent Gala, anticipated to host 200 guests. Get your ticket today! https://www.ticketsignup.io/TicketEvent/TechFluentGala With prominent community leaders in attendance from Microsoft leadership & Microsoft Partners, the Gala offers unparalleled networking prospects, allowing participants to forge meaningful connections and gain valuable insights into industry trends, upskilling initiatives and DEI strategies. Attendees will have the opportunity to engage with TechFluent program graduates, gaining firsthand insights into their upskilling journey and the impact of the program. Your attendance is a commitment to empowering underrepresented communities, fostering a supportive ecosystem for professional growth.

Functional Topics: Diversity, Equity & Inclusion, Thought Leadership

Liz McGlennen

Liz's 13-year journey in Microsoft Dynamics & the stack led her through various roles in training, sales, delivery, & management. With an MBA & a BS in HRD, her love for training sparked in college. After 3 years as an independent consultant, she founded a nonprofit. Now, she's with DUG, spearheading TechFluent to democratize tech opportunities. Let's make tech fun & accessible for everyone!

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7:30 AM - 5:35 PM

Registration & Info Desk

Registration

7:30 AM - 8:30 AM

Continental Breakfast & Sponsor Mingling

Pavilion - Rocky Mtn Event Center

8:30 AM - 9:30 AM

Fulfillment Strategies for Warehousing in Business Central

Evergreen A

Business Central
Functional Intermediate

Michael Dionisi

If you’re having trouble fulfilling your orders with Advanced Warehousing in Business Central quickly and easily, we can help. We will demonstrate navigating through outbound documents, including Warehouse Shipment creation strategies based on Ship-To’s and territory routes. We will also leverage Power Bi dashboards to make informed decisions about when to trigger fulfillment on specific orders. Learning Objectives: Upon completion, participant will: • Understand the limitations of fulfillment for Advanced Warehousing. • Learn multiple methods of creating a Warehouse Shipment. • Understand the benefits of operations dashboards for fulfillment decision making.

Functional Topics: Optimization, Supply Chain

Michael Dionisi

Michael Dionisi is a Senior Consultant at LIDD. His main responsibility is to document the development of ERP solutions tailored to the specific requirements of the firm’s clients. His work plays a crucial role in LIDD’s ability to deliver a coherent and comprehensive software architecture to clients.

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8:30 AM - 9:30 AM

Lessons learned from implementing a D365 eCommerce B2B and B2C site in 14 weeks

Evergreen B

Finance ∓ Supply Chain
Functional Beginner

Justin Carter

In this session, we'll talk about D365 Commerce's eCommerce B2B and B2C solutions and their use cases. Specifically, we'll discuss the lessons learned in implementing these the B2B and B2C solution in a ground up Dynamics 365 Commerce implementation for a manufacturer in 14 weeks. Dynamics 365 Commerce is not just for retailers, especially when looking at the B2B side of the house for customers. In my experience, almost all D365 companies could benefit for implementing a B2B portal. But is D365 Commerce the right solution? In addition to the lessons learned, we'll also discuss alternatives, benefits, and best practices for implemeting an eCommerce solution holistically.

Functional Topics: Commerce, Marketing, Sales & Marketing

Justin Carter

Justin Carter has been in the Dynamics space since 2007 and a BizApps MVP since 2014. He has been involved with the Microsoft certification exam development and MCT training materials since 2013. He has a passion for delivering quality implementations, but more importantly, enabling customers to take things to the next level and grow their business by innovating with the newest technologies, not just using them. This requires customers to be an expert in how to find educational content (learn to fish), not just being training by someone else who already did that (buying a fish at a store).

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8:30 AM - 9:30 AM

Breaking Barriers: Women Leading in Tech

Evergreen C

Cross Product
Functional Beginner

Nancie Calder, Nicole Joyce, Shannon Mullins, and Lokesh Patel

Despite advancements in technology and increasing awareness of gender equality, women are still underrepresented in leadership positions within the tech industry. This panel session aims to shed light on the challenges women face in climbing the corporate ladder, discuss strategies for overcoming barriers, and highlight the importance of diversity and inclusion in tech leadership. Discussion Topics include: 1. Understanding the Gender Gap 2. Overcoming Imposter Syndrome 3. Navigating Career Advancement 4. Cultivating Inclusive Work Environments 5. Future Outlook

Functional Topics: Other

Nancie Calder

Nancie Calder, an Executive at Avanade Inc., leads the global D365 Customer Engagement Practice (CRM), leveraging over three decades of experience. Previously a freelance IT consultant, she held diverse roles from outsourced CIO to Program Lead, showcasing her versatility and dedication to technology-driven business impact.

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Nicole Joyce

Nicole is a Senior Solution Architect on the FastTrack team at Microsoft. She has 15 years of experience in Supply Chain Management and is especially passionate about all things related to Warehouse Management!

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Shannon Mullins

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. She currently resides in Nashville, TN and is an experienced international speaker and teacher.

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Lokesh Patel

Lokesh Patel has a winding path to his current role. Educated as a civil engineer, forged as a consultant, and voluntold into administering software, he has a varied background. Through all this, he survived and brings his experience as an admin, developer, and user together to form a great combination.

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8:30 AM - 9:30 AM

Source Control Management and Your Extensions

Evergreen D

Business Central
Technical Intermediate

Brad Prendergast and Henrik Helgesen

Whether you are a single developer, work in a team of developers, or manage external developers, Source Control Management (SCM) systems provide tools for version control, tracking changes, and managing updates. In this session, we will explore using Git as a source control management tool for your extensions. We will discuss how Git can help manage issues and changes in code, including branching, merging, and conflict resolution. Also, we will discuss setting up a repository and defining a workflow to streamline the management of your extensions and code.

Technical Topics: App Development

Brad Prendergast

Hi! I am Brad, a Microsoft Dynamics 365 Business Central Enthusiast from the United States! I have a strong, deep-rooted passion for the Microsoft Dynamics 365 Business Central application and the tight-knit community. I started working with Microsoft Dynamics 365 Business Central (“Navision”) in ancient times, the late 90’s, when it first appeared in the United States market. In my time with Microsoft Dynamics 365 Business Central, I have worked for both “Partners” and “End Users” in almost every role.

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Henrik Helgesen

Henrik is a Veteran in the NAV and Business Central world. Henrik has worked with clients in a plethora of industries and geographic locations and sizes. Henrik is proud to be known as a dinosaur ...

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8:30 AM - 9:30 AM

The Business Central Planning Worksheet: What's it for and How to Use It

Evergreen EF

Business Central
Functional Intermediate

Steven Chinsky

Take the guesswork out of determining what purchase or production orders to create.  During this session, we’ll review how to use the Planning Worksheet to create production and purchase orders based on the demand within the system.  We’ll review how to calculate suggestions, make changes, and create orders.  We’ll also touch on how demand for items is determined which is the main driver behind the Planning Worksheet.

Functional Topics: Inventory Management, Manufacturing

Steven Chinsky

Past experience - Over 240+ NAV/BC Implementations in Manuf., WMS, F&B, Retail, Service, Chemical, Indust. Equip., and Rental/Service - Over 16 years as an Accountant and Operations in a variety of positions Awards - Microsoft MVP, NAVUG/BC All-Star, DUG Guardian Award Professional - IMA/CMA – 1988, AICPA – 1985, APICS – 2004 - DCI Summit – Programming Committee, Board of Advisor - Dynamics User Group (DUG) – NAV/BC Forum Moderator, Dynamicscon LIVE Content Committee - Directions NA – Content Committee Certifications - MCP – MB-800, - Dynamics Credentialed Professional

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8:30 AM - 9:30 AM

We're live, now what? Maintaining Continuous Improvement

Conifer

Cross Product
Functional All Levels

Kristen Hosman and Chris Lindsay

Join our session as we delve into the crucial phase after going live. Dive into key topics such as employee empowerment, where we discuss fostering a culture that empowers your team for ongoing success. Explore the importance of a robust feedback loop, ensuring constant communication to drive positive change. Discover how regular reviews contribute to sustained excellence, providing insights to refine strategies. Uncover the benefits of streamlined workflows, optimizing efficiency post-launch. Additionally, we'll guide you through the intricacies of Integration with Third-Party Apps, enhancing your system's capabilities. Elevate your post-live experience with these essential topics for continuous improvement.

Functional Topics: Other

Kristen Hosman

With 20+ years in accounting and Microsoft Dynamics, Kristen Hosman, founder of Mount Evans Consulting, tailors accounting systems for small businesses. An accomplished accountant and four-time Microsoft MVP, Kristen actively contributes to the Dynamics community. Serving on the Dynamics User Group (DUG) advisory committee, she has earned accolades such as four GPUG All-Star nominations, a Granite Award, and a Dynamics 365 All Star Award nomination. As a Microsoft Certified Dynamics 365 Business Central Functional Consultant, Kristen excels in complex projects, showcasing domain expertise.

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Chris Lindsay

Chris has 10+ years of project management, 7 years of ERP Implementation, and 2 years of Business Central Implementation experience both as an end user and as a consultant/partner.

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8:30 AM - 9:30 AM

Top 10 Beginner Tips for Power Apps Citizen Developers

Cottonwood

Power Platform
Technical Beginner

Taylor Dorward

Join me for this session where I will share my top tips for building PowerApps! This introductory session will help you: shorten your learning curve, build your confidence AND impress your boss 😊 If you are new to PowerApps or just looking for a few shortcuts that maybe you overlooked, this session is for you!

Technical Topics: App Development

Taylor Dorward

Hello all! My name is Taylor Dorward and I am a Power Apps Consultant and Accessibility Evangelist in the Microsoft ecosystem. I have spoken at several conferences, including, Summit North America, DynamicsCon Live, DynamicsCom Virtual, and Directions NA. I enjoy discussing my passion for Power Apps and Diversity and Inclusion in the workplace - I hope you are able to join me for one of my sessions!

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8:30 AM - 9:30 AM

Power Automate with D365: Put a Ring on Productivity

Aspen Amphitheater

Power Platform
Technical Intermediate

Azure McFarlane and William McLendon

When Queen Bey said, "Put a Ring on it!", we're pretty sure she was talking about Dynamics 365 and Power Automate. This session is all about extending your Dynamics application capabilities with automation to minimize manual work, and maximize efficiency so you can be an ‘Irreplaceable’ force at your organization. If you’re using Dynamics 365 F&O, HR, or even Sales (and probably the additional cloud or on-prem system), no problem. We’re here to ‘Upgrade U’ with tips, tricks, customer scenarios and demos, featuring seamless integration with Power Automate and RPA (Power Automate Desktop) so you can keep working, without having to do it by hand. Whether your organization is 'Crazy in Love' with efficiency or in the 'Ring the Alarm' phase of needing automation, we've got you covered. We’ll lay out licensing options like a single ladies line-up, ensuring you have all the information you need to make the best choices to make intelligent solution extensions.

Technical Topics: AI + Automation, Integration, Optimization, User Case Study

Azure McFarlane

Azure is a Senior Consultant at Hitachi in the Washington, DC area. Prior to joining tech consulting in 2022, she spent 9 years working in both clinical and commercial pharmaceutical manufacturing as a Bioprocess Engineer, discovering Power Automate in late 2019. Passionate about people and hoping to assume her final form as a bot, she's on a mission to educate and enable more women and underrepresented racial groups into tech, one Flow at a time.

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William McLendon

Hi My name is William McLendon, I'm an Microsoft Business Applications MVP, and a Solutions Architect with Hitachi Solutions, I have over ten years of experience supporting business objectives through information technology, My role at Hitachi is focused on helping our customers by digitally transforming their business processes with Dynamics 365/PowerApps.

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8:30 AM - 9:30 AM

Workspace Personalization

Larkspur

Finance ∓ Supply Chain
Functional All Levels

Jody Cronk

Increase the efficiency of your users by getting your most monitored information and frequently used tools out front with workspace shortcuts and personalization.

Functional Topics: Fundamentals, Optimization, Other

Jody Cronk

OSU graduate with a BA in Humanities (Women's Studies) 10+ year user/analyst in the AX/D365 F&O space, starting with AX2009 Background in manufacturing; specifically Inventory, Costing, BOM's & Master Planning Trading my inventory for encumbrances, I now work for the City of Columbus (Public Sector) on our D365 Support & Solutions team.

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8:30 AM - 9:30 AM

How Dynamics 365 Customer Service is taking over contact / support centers:

Primrose

Customer Engagement
Functional Intermediate

Beth Burrell

In this session, you will learn all the features and functions that are helping Dynamics 365 Customer Service become leader for both internal and external support desks. We will show the all-in-one administration, features and configuration that make this solution stand out above the rest.

Functional Topics: Customer Service

Beth Burrell

BIO hereAccomplished & results-oriented senior technology leader with progressive experience & expert proficiency in presales technology, project leadership, enterprise technology solutions & business process re-engineering. Passionate about technology & people on every project!

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8:30 AM - 9:30 AM

Getting started with Microsoft Fabric for Dataverse Analytics and Reporting

Iris

Cross Product
Technical Intermediate

Scott Sewell

In this introductory session, we'll explore how to get started with the new Microsoft Fabric "shortcuts" to Dataverse. These shortcuts provide a zero-ETL connection from Dynamics 365 CRM, F&O, and Power Apps data in Dataverse to the Microsoft Fabric data platform. Learn what Fabric is and how it's relevant to helping you achieve more with Dynamics 365. We'll see how Fabric with Dataverse empowers Power BI Reporting, Analytics, Data Activation and so much more. Along the way we'll pick up some tips and tricks for building DirectLake Semantic models over Dataverse for near-real-time Power BI reports -at scale- without ETL/refresh delays.

Technical Topics: Dataverse, Integration, Reporting

Scott Sewell

As a Principal Product Manager within the Microsoft Fabric and Power BI team and a former Dynamics 365 Black Belt at Microsoft - I've seen firsthand how valuable the data in Dataverse can be for the decision-makers. I've also worked through the challenges that are commonly faced by makers when bringing Power BI to Dataverse or vice versa. I'm passionate about how valuable these two tools are when used together and I'm always excited to share and learn with other makers on the Power Platform.

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8:30 AM - 9:30 AM

GP Reporting Tools Shootout and Comparison

Bluebell

Dynamics GP
Functional Beginner

David Feenstra

With the many reporting tools that are available for GP, which tool do you use and when? This session will walk through the most common tools used and the pros and cons of each.

Functional Topics: Reporting

David Feenstra

Dave has over 20 years of implementation experience with Dynamics GP and more recently with Business Central. Dave specializes in working through complex scenarios and streamlining difficult processes. Dave has been a presenter at numerous conferences for many years.

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8:30 AM - 9:30 AM

Dynamics 365 Finance & Operations Implementation Learnings

Longs Peak

Finance ∓ Supply Chain
Functional Beginner

Michelle Peters

Dynamics 365 Finance & Operations (D365 F&O) implementations are intense, challenging, and rewarding all at the same time. This session is aimed at breaking down some of the key learnings from a recent implementation. Michelle Peters managed a 9-month Dynamics 365 F&O implementation that went live in early 2022 and has since led a Dynamics 365 Optimization team at her company, Ovintiv. While the dust has settled post-implementation, there were many takeaways from the project that others just starting on their Dynamics 365 journey could benefit from discussing. Michelle will discuss both things that went well and places where the project fell short.

Functional Topics: Finance, Project Management

Michelle Peters

Michelle has spent her career leading process improvements, system implementations, and finding ways for the back office to embrace new technology. She has worked at Ovintiv for over 15 years, leading many of the finance functions. She has a passion for efficiency and building high performing teams. Outside of the work she is a married mom of three amazing kiddos and one energetic fur baby.

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8:30 AM - 9:30 AM

Modal Custom Pages, Modern Commanding, and More - Level Up with Low Code 🚀

Blanca Peak

Customer Engagement
Power Platform
Cross Product
Functional All Levels

Chad Althaus and Eric Jorgenson

In this session, we'll dive deep on custom pages and modern commanding. Professional coders and newbies alike are sure to learn something new! We will cover the basics, learn how and when to consider each, and walk through some practical examples. One such scenario is a classic modal dialog, which demonstrates the harmony and simplicity of these working together. 🔹Modern commands vs. classic ribbon 🔹Custom pages - design considerations, navigation, etc. 🔹Let's build a modal dialog (bringing them together) 🔹Pro-code versus low-code This will be a very practical session, sharing exciting examples to stimulate your brain and arm you with confidence. You will leave feeling both inspired and empowered to enhance the user experience of your own model-driven apps through the information and examples shared.

Functional Topics: Other

Chad Althaus

I love automation and low code technology. Putting it all together, sharing with the community, and learning from others is what it's all about. #LessCodeMorePower With a background in mechanical engineering and operations, I pivoted into IT and fell in love with Dynamics 365, managing an internal CRM at a large manufacturing company. I trained "citizen developers", empowering them to use the Power Platform independently. Through all this I have kindled a passion for the entire Power Platform, and now I get to help many companies transform their businesses working as a consultant.

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Eric Jorgenson

Professional specializing in the Microsoft Power Platform development through plugins, JavaScript, and Power Automate.

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8:30 AM - 9:30 AM

Understand and Unleash the Power of Dynamics 365 Customer Insights - Data

Maroon Peak

Customer Engagement
Functional All Levels

Geoff Ables and Malcolm McAuley

Are you ready to tap into one of the globe's most advanced Customer Data Platforms? Dynamics 365 Customer Insights now includes both Journeys (for Marketing automation) and Data (the Customer Data Platform or CDP). In this session you'll learn all about the transformative power Microsoft's CDP platform:  Topics and takeaways will include: * D365 CI-Data Demystified: A simple walkthrough that anyone can understand * Ingesting Data * Crafting the Perfect Customer Record: A single comprehensive customer profile that unifies data from any source * Enhance Profiles: Learn how data enhancements, predictive models, and calculated activity fields can further enhance and add actionability to customer records * Integration Magic: Push profiles to every touch-point, all the Dynamics 365 CE apps and more - to deliver real-time profile data Learn how to create longer-lasting more mutually beneficial customer relationships faster than you can say, "Dynamics 365 Customer Insights - Data."

Functional Topics: AI, Customer Service, Fundamentals, Marketing, Sales & Marketing

Geoff Ables

Geoff Ables is a thought leader on digital customer and employee engagement and a Microsoft MVP focusing on Dynamics 365, SharePoint, Teams and the Power Platform. Geoff's most recent book, "The LUCK Principle: Business Results at the Intersection of People and Profit," delivers fresh insight and inspiration into creating people-centric digital workplaces. His firm, C5 Insight, has twice been named an Inc 5000 company. Geoff is also an avid motorcycle and wine enthusiast and has appeared as a guest on TruTVs's, "The Impractical Jokers."

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Malcolm McAuley

Malcolm believes technology has the power to transform the way we work, impacting not only our effectiveness, but also our efficiency.

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8:30 AM - 9:30 AM

Second Annual: Holy Enhancements! The Latest and Greatest Updates with Your BC System

Pikes Peak

Business Central
Functional All Levels

Amanda Mayer

Description: In this session, we’ll cover the newest accounting functionality in Business Central and discuss why you should (or shouldn’t) utilize it. New features that will be discussed include reversing and duplicating journals, statistical accounts, expanded exchange rate functionality, posting group substitutions, enhanced intercompany functionality, and more. Learning Objectives: Upon completion, participant will: • Understand what new functionality exists. • Know how to achieve implementation when setups are required. • Understand how using the new functionality impacts processes and systems.

Functional Topics: Finance

Amanda Mayer

As an trainer and consultant and an experienced Corporate Controller with a specialty in Microsoft Dynamics NAV and Business Central, my passion is to help companies get more out of the ERP software they already own. As a seasoned accounting professional, I have experience in finance, global accounting, international business practices, business management, ERP implementations, internal audit, tax and mergers and acquisitions. Microsoft MVP Microsoft Certified Trainer Microsoft Credentialed Professional

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8:30 AM - 12:30 PM

Ask the Experts!

Ask the Experts! Station

Bring your D365, Dynamics GP, and Power Platform questions to an expert!

9:45 AM - 10:15 AM

Simplify Dynamics 365 Updates with AI-Powered Automated Testing presented by TheTestMart

Evergreen A

Business Central
Customer Engagement
Finance ∓ Supply Chain
Functional All Levels

Scott Boedigheimer

We’ll delve into how AI-driven automation can revolutionize your Dynamics 365 testing process. Here’s what you can expect: Automated Testing Simplified: Discover how TheTestMart streamlines test creation, maintenance, execution, reporting, and remediation for Dynamics 365 updates. Our AI-powered tool and Smart Recorder make test script creation effortless, ensuring a seamless experience. Efficient Test Maintenance: Unlike other solutions, TheTestMart doesn’t leave you solely responsible for maintaining your test scripts. Our platform updates your scripts whenever new Dynamics 365 versions are released. We guarantee your test scripts will continue to function correctly after an update. Detailed Reporting: After running test scripts on your environment (including D365, ISV products, integrations, and customizations), we promptly provide detailed results, pinpointing any test failures. This streamlined approach reduces testing duration from weeks to just days.

Functional Topics: AI + Automation, Commerce, Finance, Fundamentals, Migration, Optimization, Thought Leadership

Scott Boedigheimer

Scott Boedigheimer is a growth-minded executive, angel investor, and recovering CPA based in Minneapolis, Minnesota. Scott has over 30 years of experience in leadership, sales, and finance and is committed to helping growth-oriented companies accelerate their revenue. He has held several executive positions throughout his career, including senior leadership roles at several Microsoft Dynamics partners and related consulting firms, including Arctic IT, Turning Point Consulting, Avanade, Stoneridge Software, and Altara.

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9:45 AM - 10:15 AM

Top 3 Things Successful Dynamics Users Do and You Should Too presented by sa.global

Evergreen B

Business Central
Finance ∓ Supply Chain
Technical All Levels

Shawn Dorward

Fix your FOMO on AI-Copilot skills, as we explore the top tips and tricks you should be using today! We will also share real life success stories illustrating how companies like yours have gained cost control and reduced risk through Managed Services and version updates. Technology is changing 3X faster than it ever has – don’t miss this chance to discover the top 3 ways you can keep up, protect your investment, and maximize its value! You will leave this session with: - AI tips and tricks that enhance your user experience and impact the bottom line. - Real world examples of why staying current is important, including Copilot compatibility. - A list of questions to ask your technology partner for cost predictability and risk mitigation…AND SO MUCH MORE!

Technical Topics: AI, AI + Automation, Other

Shawn Dorward

Shawn, VP at sa.global, a Dynamics Partner of the Year Finalist, is a six-time Microsoft MVP, GPUG All-Star, and "Dynamics Legend." Leading Fulcrum Group, he oversees the Project Management Office and Dynamics product groups, ensuring seamless integration. Beyond leadership, Shawn shares insights on his blog, Life Hacks 365, demystifying complex concepts for businesses' efficiency and future planning.

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9:45 AM - 10:15 AM

Take control of your AP Process with Exflow from Signup Software

Evergreen C

Business Central
Finance ∓ Supply Chain
Functional Intermediate

Bob Monio

Cash management is still the most crucial focus for an organization's finance team. Automation - together with a tightly managed source-to-pay operation - is the engine that makes this reality. But is it possible with Microsoft D365? The answer is a resounding YES! With the best tools and applied knowledge, a finance organization can manage cash, improve supplier relations, and deliver even higher customer satisfaction - all while ensuring that business spending is managed and controlled. In this session, you will learn how accounts payable automation is the first step in securing your cash management needs - and how you can accomplish that with D365 BC/NAV and F&O/AX. Experts from SignUp Software will be on hand to discuss the Why, Why Now, and How - while also talking about how AI and ExFlow from SignUp work together to ensure your finance team becomes the catalyst for growth in your organization.

Functional Topics: AI, AI + Automation, AP/AR Automation, Azure, Finance, Optimization, Supply Chain, Thought Leadership

Bob Monio

With over 30 years of experience in developing collaboration software, process consulting, and channel sales, Bob has held sales and management positions at USWeb/CKS, Open Text, ReadSoft, Kofax, and KnowledgeLake. His teams have been instrumental in achieving incremental revenue results through the development of award-winning joint partner solutions and alliances. As a regular speaker at conferences and a blogger in the Financial Process Software industry, Bob's goal is to ensure that Partners and Customers thrive through engagements that drive significant ROI and ongoing revenue growth

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9:45 AM - 10:15 AM

CADLink: Save Time and Maximize Engineering Efficiency

Evergreen D

Business Central
Finance ∓ Supply Chain
Functional All Levels

Carson Fletcher

Do you spend time manually entering bills of materials into Dynamics? Do you spend even more time correcting mistakes in data entry? When manual data entry is the source of data in Dynamics, the data cannot be trusted. QBuild is ready to show you how CADLink can dramatically improve the data accuracy between Engineering and Dynamics.

Functional Topics: Manufacturing, Optimization, Supply Chain

Carson Fletcher

Carson Fletcher is the Microsoft Partner Manager and Sales Engineer at QBuild Software. QBuild Software makes CAD-ERP integration software to increase engineering productivity. Since 2002, we have provided superior service to our customers and have assisted them in integrating their CAD and ERP systems. Our many years of experience and commitment to excellence have earned us the reputation as the best CAD-ERP integrator in the space.

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9:45 AM - 10:15 AM

Securing Dynamics with Fastpath Assure - Understand Where Your Risks Reside and Lower Fraud Risks

Evergreen EF

Business Central
Customer Engagement
Dynamics GP
Finance ∓ Supply Chain
Technical All Levels

Frank Vukovits, Ryan Gase, and Dennis Christiansen

Newsflash…. Security in Dynamics is hard. From setting up identities/users, to monitoring those users and transactions they are executing, companies, usually IT departments have lots of information to review. Unfortunately, there is not an easy method to review access natively inside the Dynamics family of applications, including Dynamics 365 Finance and Supply Chain. No worries though, this is where Fastpath can help! Better understand where your risks lie, mitigate those risks, and report on security to achieve true enterprise wise security. Learn how the Fastpath Assure platform has allowed over two thousand companies: - Automate their provisioning processes - Analyze, mitigate, and document separation of duties (SoD) risks - Track changes to master data. critical parameters, and configurations - Design security upfront with effective role design - Review cross application risks

Technical Topics: Security & Compliance

Frank Vukovits

Frank Vukovits is currently Principal Evangelist at Fastpath Solutions. He has over three decades of experience as an auditor and business software professional, and he has held many previous leadership roles in implementation and management of numerous ERP projects. Vukovits is one of the proud founders of the Microsoft Dynamics AX User Group (AXUG) and served as director of programming for AXUG for seven years, as AXUG grew from just an idea to the largest user group in the world dedicated exclusively to Dynamics AX.

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Ryan Gase

Ryan is a skilled sales engineer with extensive experience in the realms of GRC and IGA software, with much experience in the Dynamics space. Ryan has Fastpath implementation experience with GP, NAV, AX and D365. He brings a unique blend of technical expertise and strategic insight to empower organizations to understand how they can manage their ERP system in a compliant way. Ryan holds a degree in Management Information Systems from Iowa State University and has been with Fastpath for over 5 years.

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Dennis Christiansen

My career ranges over 25 years in marketing and sales. As a Sales Leader, I pride myself in always working for companies where I believe in the product and like the people I work with - when you can trust the product and team, you can apply your full-focus to delivering value to your clients. If you are struggling to understand who has access in your ERP system, where the risks are with that access, or who changed data in your system, contact me through LinkedIn or email me directly at christiansen@gofastpath.com to discuss how we can help.

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9:45 AM - 10:15 AM

Automate the Worst Part of Your Job! presented by DocLink

Conifer

Business Central
Dynamics GP
Finance ∓ Supply Chain
Functional All Levels

Jennifer Pomeroy

Manual data entry is your biggest annoyance in AP…right? STOP wasting countless hours manually processing invoices. Recoup this time AND MORE! We can show you in 30 minutes how you can go paperless and touchless throughout AP for significant time and cost savings. Discover how to maximize your Dynamics solution with additional functionality – you can automate all your workflows for document routing, approvals, and notifications, eliminating manual data entry and increasing accuracy, resulting in: • Reduced AP processing times (on average 50-75%) • Reduced approval times from weeks/days to hours/minutes • Document access and retrieval in seconds Don’t miss out – join us for this session to learn how to get more from your Dynamics solution!

Functional Topics: AP/AR Automation, Optimization

Jennifer Pomeroy

Jennifer has over 25 years of experience in the content management industry. She’s worked as a VAR selling many technology solutions, establishing new partner connections and has experience in business development as well. As a Sales Director for DocLink by Altec, she helps prospects identify their pain points, and offering tailored solutions to meet their specific business requirements. Jennifer is graduate of UCLA. She is an avid horse rider and competes in show jumping competitions. She also loves to travel and has visited six out of seven continents.

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9:45 AM - 10:15 AM

Drive Actionable Insights with Consolidated Data presented by MCA Connect

Cottonwood

Finance ∓ Supply Chain
Functional All Levels

Dag Calafell

In this session, you'll learn how to consolidate your data and drive actionable insights by extending Microsoft Dynamics 365 with Power Platform. We'll explore how to create custom solutions using Power Apps, Power Automate, Power BI, and AI-powered assistance from Microsoft Copilot. You’ll also see real dashboards and learn how manufacturers streamline business processes by building custom connectors, integrating with external data sources, and automating workflows. Finally, we’ll introduce MCA Connect Inspire Platform™. This modern analytics platform consolidates data from Dynamics 365 and Power Apps to quickly drive insights and empower manufacturers to make better, more timely decisions. Whether you’re a citizen developer or business professional, this session will provide you with the tools and knowledge you need to take your business to the next level. Get ready to be inspired!

Functional Topics: AI, AI + Automation, Azure, Finance, Inventory Management, Manufacturing, Optimization, Reporting, Supply Chain

Dag Calafell

Dag Calafell is the Director of Technology Innovation at MCA Connect, a 13x Microsoft Partner of the Year. With over 16 years in the IT industry, Dag is passionate about helping businesses overcome manufacturing and supply chain challenges and applying technology to deliver the best value for customers and employees. Dag specializes in business analysis and process improvement and is an expert in Microsoft Dynamics 365, Data/AI, and Azure technologies.

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9:45 AM - 10:15 AM

Case Fullspeed Automotive: Our Recipe for Stability with AP Automation from Dooap

Aspen Amphitheater

Finance ∓ Supply Chain
Functional All Levels

Mikko Hytonen and Jacqui Long

AP Manager Jacqui Long from Fullspeed Automotive describes their journey in AP Automation with Dooap, focusing on: 1. Automation of manual tasks and boosted efficiency 2. Streamlined collaboration and improved visibility and 3. Gained advantage through strategic insights and exceptional customer service. HIghlights - Automating invoice capture, coding, routing, and approvals. - Leveraging AI and machine learning - Time savings and productivity gains (e.g. closing books 75% faster) - Intuitive web and mobile app interfaces for invoice review and approval from anywhere. - Facilitating communication and collaboration between AP and other intercompany departments. - Real-time dashboards and reporting tools provide increased transparency and control. - Built-in analytics through Power BI provide real-time visibility into AP performance. - Reports to identify trends, track KPIs, and make data-driven decisions. -Reporting tools to improve supplier relationships and optimize cash flow.

Functional Topics: AI + Automation, AP/AR Automation, Finance, Reporting

Mikko Hytonen

Mikko is a seasoned software business veteran with 20 + years of experience in the field. Mikko wants to understand how technology changes our lives and the world we live in. Passionate about sports and cooking.

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Jacqui Long

Excited to share the importance of streamlining operations in a fast-paced industry. With over 6 years of experience in accounts payable, I have seen firsthand the challenges of manual processes and the transformational power of automation.

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9:45 AM - 10:15 AM

Finances Streamlined: Synq3 Unveils Invoice and Payment Success! presented by Paymerang

Larkspur

Business Central
Dynamics GP
Functional All Levels

Tiffany Allen

Our customer, Sync3, weighs in on their experience with our streamlined implementation process, maximizing efficiency, and increased precision for their business. Experience seamless business operations with our cutting-edge Invoice and Payment Automation solutions for D365 BC and Dynamics GP. Our solutions enable AI-capabilities, accommodating both non-PO and PO scenarios, and ensuring accuracy through advanced 2 and 3-way matching functionalities.

Functional Topics: AI, AI + Automation, AP/AR Automation, Finance, Optimization

Tiffany Allen

As a Channel Program Director at KwikTag by Paymerang, Tiffany is focused on the management and execution of partner programs with KwikTag. With more than 15 years in the Microsoft Dynamics scope, Tiffany channels her extensive marketing experience to generate new partnerships for KwikTag. Tiffany enjoys spending time with family at the pool or beach, soaking up the sun! Tiffany is a University of North Texas alum, Go Eagles!

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9:45 AM - 10:15 AM

Charting Growth: Navigating to Microsoft F&SC from GP/BC presented by enVista

Primrose

Customer Engagement
Finance ∓ Supply Chain
Technical Beginner

Abhi Ghatak

The evolution of organizations over time creates a great necessity for organizations to reevaluate their systems. Driven by the increasing complexities of modern business environments, companies need to transition from solutions such as Great Plains (GP) or Business Central (BC) to Microsoft Finance and Supply Chain (F&SC). Factors such as multinational operations, management of multiple entities, and integration with a myriad of Independent Software Vendor (ISV) solutions underscore the need for FSC adoption. By exploring these key drivers, we will shed light on why organizations outgrow GP/BC and why Microsoft Finance and Supply Chain (F&SC) emerges as the preferred choice for addressing the evolving needs of contemporary enterprises in managing their operations efficiently.

Technical Topics: Implementation, Integration, Migration, Optimization

Abhi Ghatak

Abhi Ghatak has over three decades of experience in Microsoft solutions, manufacturing & supply chain. Having held leadership positions in industry as well as technology, he specializes in aligning business goals and objectives with technology solutions. Over his career Abhi has provided technology consulting and advisory services to a broad cross section of manufacturing industries, focusing on process optimization, best practices and automation. Abhi has an extensive background in Microsoft technologies including D365 Finance and Supply Chain Management and CRM.

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9:45 AM - 10:15 AM

Strategies for Maximizing Payment Efficiency, Security, & Cash Flow presented by Corpay

Iris

Business Central
Finance ∓ Supply Chain
Functional Intermediate

Alex Camperi and Lindsey Kokosh

Join our speaking session, "Strategies for Maximizing Payment Efficiency, Security, and Cash Flow," to explore key tactics for simplifying your accounts payable workflows. Discover how to efficiently streamline vendor payment processes, enhance security measures, and manage healthy cash flow. Plus, gain invaluable insights from industry experts to ensure ongoing operational success. Don't miss this opportunity to revolutionize your business's AP strategies!

Functional Topics: AP/AR Automation

Alex Camperi

Alex Camperi is a Sales Director at Corpay, a leading corporate payments company dedicated to empowering businesses of all sizes with simplified vendor payment solutions. Corpay's innovative approach enables AP teams to minimize risk, increase efficiency, and spend less, resulting in significant bottom-line benefits.

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Lindsey Kokosh

Lindsey Kokosh is the Vice President of the VAR Channel & Program at Corpay. With over two decades of experience in finance and technology, Lindsey has held a key role in the Microsoft Dynamics channel since 2021. She holds a Finance degree from Arizona State University and an MBA in Global Management from the University of Phoenix. Lindsey is passionate about creating partner programs that deliver value for the organization, partners, and customers. Based in Arizona, she enjoys the sunshine, spicy cuisines, and spending time with her boxer, Lilly.

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9:45 AM - 10:15 AM

Bridge Invoice Approval Gaps in Your ERP with AP Automation presented by DocuPhase

Longs Peak

Business Central
Dynamics GP
Finance ∓ Supply Chain
Functional All Levels

Shannon Hofmeister

In today's dynamic business landscape, optimizing accounts payable processes is crucial for maintaining efficiency and protecting your business's bottom line. While Microsoft Dynamics is a powerful ERP, finance departments still face challenges processing invoices and gaining insights into the complete invoice-to-pay process. During this interactive session, we'll share live examples of how DocuPhase enhances your BC, NAV or GP ERP. Why attend: Learn how we’ve helped your peers in the MS Dynamics space enhance their ERP. Showcase live examples of how you can eliminate DAYS from the invoice-to-pay process. Workshop real-life examples of how accounting teams can leverage both AP Automation AND your MS Dynamics ERP platforms Live Q&A: From AI to vendor contract management Whether you're a finance professional, IT leader, or business decision-maker, this session offers actionable takeaways to help you unlock the full potential of your Microsoft Dynamics ERP system.

Functional Topics: AP/AR Automation, Finance, Optimization

Shannon Hofmeister

Shannon Hofmeister joined DocuPhase as the Director of Partnerships in 2022. Her main focus building and supporting our partners like the DUG Community

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9:45 AM - 10:15 AM

Use AI to elevate your Dynamics' IQ presented by Synoptek

Blanca Peak

Business Central
Customer Engagement
Finance ∓ Supply Chain
Cross Product
Functional All Levels

Rohan Roger

As Dynamics experts, you stand at the crossroads of progress – where strategic adoption is a necessity to drive efficiency, pioneer change, and steer your organization to realize outcomes. Join us as we delve deeper and discuss approaches to launching/augmenting your own Dynamics instance to drive unprecedented productivity gains, using Azure AI and Co-Pilot. Through the lens of an organization’s transformative journey, join us to learn how the trials and innovations of AI-inspired Dynamics implementations led to developing a leading solution and revolutionized the process, which set a new benchmark.

Functional Topics: AI, AI + Automation, Azure, Customer Service, Diversity, Equity & Inclusion, Fundamentals, Thought Leadership

Rohan Roger

Rohan is CTO of Client Advisory at Synoptek to a portfolio of mid-market organizations. He provides technology leadership and governance including business applications, managed services, data insights and AI, and technology oversight to organizations in the engineering, wealth management, government, life sciences, insurance, legal, and non-profit spaces. His passion for creative problem solving with sustainable, profit-reclaiming, digital transformation has brought him the Technology Executive of the Year award at the International Business Awards & a Canada BEA 40 Under 40 listing.

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9:45 AM - 10:15 AM

Revolutionizing Accounts Receivables: Embracing Automation & Electronic Payments presented by Nodus

Maroon Peak

Business Central
Dynamics GP
Functional All Levels

Fauwaz Hussain

Businesses can lower their average Days Sales Outstanding (DSO) and enhance the payment experience for their customers by automating their accounts receivable operations. Nodus, a frontrunner in providing integrated payment processing and accounts receivable automation solutions for Microsoft Dynamics, tackles the challenges of manual AR collection processes, such as repetitive tasks, security risks, and issues with reconciliation. - Offer self-service payment options for customers to facilitate their own payment processes. - Seamlessly integrate payment processing with Microsoft Dynamics to minimize manual work and enhance the accuracy of real-time data. - Reduce the risk of errors from manual data entry and accelerate the payment collection process. - Significantly reduce your processing costs, with the potential for substantial savings in your transactions fee.

Functional Topics: AI + Automation, AP/AR Automation, Customer Service, Finance, Optimization, Sales & Marketing

Fauwaz Hussain

Sr. Director, B2B Strategy, with 15 years of experience in electronic payment technology, encompassing ERP integration, payment security, channel partnerships, and sales. Since 2007, he has been actively working with Dynamics GP users to incorporate integrated payments and Accounts Receivable (AR) automation tools into their ERP system to maximize efficiency

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9:45 AM - 10:15 AM

Budgeting and Forecasting with Power BI presented by insightsoftware

Pikes Peak

Power Platform
Functional Beginner

Chris Weaver

Power BI is a powerful business intelligence solution that can be leveraged to create interactive reports and dashboards that provide insights into financial data, trends, and projections. However, Power BI can lack real advanced budgeting and planning solutions, where users are faced with a disjointed experience of having to utilize multiple tools to budget effectively. In a world where reducing your tech stack and having a single solution continues to grow in importance, organizations are looking for an integrated solution into their already existing BI tool. This session will discuss Power ON's Budget Planner - the unified budgeting and planning solution built on Power ON - and how it can help organizations transcend the way they budget. We will compare it against less impactful alternatives, such as spreadsheets and other external BI tools. Discover the tools and techniques that can help you overcome the challenges associated with these critical business tasks.

Functional Topics: Finance, Optimization

Chris Weaver

I started my career as an accountant and immediately found my love of data. Inspired by a data access transformation with a BI project I oversaw, I went on to helping companies experience their own data transformation as a technical consultant, and now help companies start designing their data accessibility strategies as a solutions engineer. Apart from work I love anything outside and recreate with Hiking, snowboarding and anything else that gets me into nature.

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10:15 AM - 10:30 AM

Break & Sponsor Mingling brought to you by The DYNCollective

Atrium, Evergreen Foyer, & Peak Foyer

10:30 AM - 11:30 AM

Business Analysis Skills for All!

Evergreen A

Cross Product
Functional Beginner

Ali Nelson

Business Analysis (BA) skills include asking the right questions, building process flows, learning business processes, and more. These skills come in handy whenever you're working on a software implementation or improvement project, and they can easily be applied to other spaces in your life as well! The importance of BA skills now extends beyond Dynamics 365 and the Power Platform as we learn about the art of prompting for AI tools like Copilot. In order to get your desired results when interacting with any technical tool, you need to understand how to provide the right inputs by asking the right questions and gathering the right user information before you begin working on a project. Attend this session to learn some BA skills that can be applied in many facets of life including Dynamics 365, the Power Platform, and Copilot. This session will contain helpful information for everyone and can be applied by both functional and technical people!

Functional Topics: Customer Service, Fundamentals, Project Management, Optimization, Thought Leadership

Ali Nelson

A technical trainer at heart, I love sharing knowledge with people throughout the Dynamics 365 and Power Platform community. I enjoy bringing people together and working collaboratively to make awesome things happen. Professionally, I work for a Microsoft partner, Stoneridge Software, where I partner with clients to implement Sales, Customer Service, Customer Insights, Power Platform technology, and more! As a passion, I'm a co-host of the Dynamics Hotdish podcast - you can find our episodes on your favorite podcast platforms!

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10:30 AM - 11:30 AM

Transforming Operations at H-E-B: A Customer Success Story of D365 F&O Implementation

Evergreen C

Finance ∓ Supply Chain
Functional All Levels

Beau Schwieso

In an ambitious undertaking, H-E-B, one of the largest and most beloved grocery retailers in Texas, embarked on a transformative journey to streamline its operations and enhance customer satisfaction. Over a span of three years, with a manufacturing workforce of over 5,000 employees across 13 manufacturing plants serving as the lifeblood of Texas, H-E-B successfully implemented D365 F&O. This monumental project not only modernized their operations but also fortified their ability to meet the growing demands of their customers. This customer success story illustrates not only the technical prowess of H-E-B's implementation team but also the commitment to continuous improvement and innovation. By implementing D365 F&O, H-E-B reinforced its supply chain network to support its position as a trailblazer in the retail industry. Join us at the conference to learn how H-E-B achieved this remarkable transformation, and the invaluable lessons learned along the way.

Functional Topics: Manufacturing, Supply Chain

Beau Schwieso

With 20 years of leadership experience in digital transformation across several manufacturing industries, I have consistently delivered strong results by removing barriers, setting clear goals, and holding myself and my team accountable for achieving them.

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10:30 AM - 11:30 AM

Business Central User Permissions and Access setup

Evergreen EF

Business Central
Technical Intermediate

Chris Bulson

This session will cover user Permissions configuration and Access setup best practices. - How users are added to BC - How Permissions and Entitlement work together - How Permission sets work and replace the deprecated 'User Group' feature - Using the Record Permissions feature - How to Assign Permissions based on Licenses - How to read Permission errors and use the 'Effective Permissions' window - How to integrate with Microsoft Entra Security Groups to manage BC permissions more easily

Technical Topics: Fundamentals, Security & Compliance

Chris Bulson

I have been using and supporting Microsoft products and services for 20+ years. The last 12 years specifically as a Microsoft full time employee. 6 years in GP support and then 6 years of Business Central support. I have been working with Business Central SaaS since it was first introduced as Project Madeira. My focus in both products has been on the technical side of things. I love to work with Security, Integrations, Power Platform, Excel, APIs, Workflow and anything else that technically integrates or falls under the full Business Central stack.

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10:30 AM - 11:30 AM

Configuring Customer Service Workspace with Microsoft Voice + Copilot

Cottonwood

Customer Engagement
Technical All Levels

Michael Dodd

Learn to optimize customer service experiences by integrating Microsoft Voice and Copilot with Dynamics 365 Customer Service Workspace. In this session, we unlock the potential of these powerful tools. Explore best practices in workspace configuration, Azure Communication Services (ACS) integration, and real-world experience in enhancing communication, collaboration, and overall Agent efficiency. We'll also cover some of the finer points in the implementation of Customer Service Workspace, such as deploying your solutions/configurations between environments as well as what to expect porting your existing phone numbers to Microsoft Voice. Ideal for customer service managers, IT professionals, and business leaders seeking to revolutionize customer support. Gain insights to elevate your service delivery and exceed customer expectations using these transformative technologies.

Technical Topics: AI + Automation, Dataverse, Implementation, Microsoft Teams, Migration

Michael Dodd

Michael Dodd has been working with the Power Platform since 2003 (when it was Microsoft Business Solutions CRM v1.2). He has been consulting customers in the public and private sector since 2005. He has experience building solutions for Sales, Customer Service + Power Pages in the private sector, and xRM solutions for public sector such as DHS, USDA, DOT, and BARDA at HHS

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10:30 AM - 11:30 AM

Wield Power Automate to Slay Your Dragon-sized Projects

Larkspur

Power Platform
Technical Beginner

Andrew Kiser and Kylie Kiser

Do you ever find yourself battling the tedious repetition of recurring projects? Ever get lost in the storms of creativity and wished for a spark of inspiration to light your way? Fear not weary adventurers the mighty Power Platform can rescue you from the mundane drudgery that is, office work! Wielding this tool can help you become the hero of your own projects, regardless of the industry. The Power Platform has a variety of tools such as AI, Power Apps, as well as Power Automate Cloud and Desktop. Simplify your projects by creating and managing templates, assets, code, and even integrations with other platforms. It can also give creative inspiration on the fly! MVP Kylie Kiser brings her expertise of the Power Platform and hubby Andrew Kiser brings his experience using Power Automate to streamline creating Dungeons and Dragons adventures as an independent games writer in the Tabletop RPG industry. This session will equip both beginners and experts to conquer their own projects!

Technical Topics: User Case Study

Andrew Kiser

Andrew Kiser spent over a decade in Customer Service and IT Support roles before transitioning to his dream of being a writer and game designer. He is now the owner of Quills & Quests where, through fiction writings and games, he explores heroism as a means of self-improvement, promotes mental health awareness, advocates for fair play, and fosters creativity. He publishes Tableotp RPG adventures and is a professional Game Master, both online and in person, teaching seminars or running games for individuals or businesses looking for ways to unwind or for unique team building experiences.

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Kylie Kiser

Kylie Kiser is a Power Platform enthusiast who has been working with Microsoft technologies for over 10 years. She is passionate about the community and shows this through blogging, presenting, and hosting events. She leads a thriving user group based in Washington, DC. Kylie is also a Microsoft Business Applications MVP!

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10:30 AM - 11:30 AM

Being a First Responder in business

Bluebell

Cross Product
Functional Beginner

Dan Edwards

As a DynamicsCon superhero, you are often the first responder to technical emergencies & incidents to support for your coworkers or customers. Have you ever thought about how your job might compare to a First Responder, and how you might use the same techniques to get your job done? In this session you will hear from Dan Edwards, who not only has over 30 years of experience in ERP consulting, but also has over 33 years of experience as a First Responder. He will share key points that he has learned and how they relate to business. The desire is that you will be able to use these tips to give you some ideas and techniques that you can apply in your daily work and personal life. Key Points – • Training Training Training • Partners Matter • Having a Plan is Important • Guidelines are Important • Documentation is Key • No Such Thing as Routine • Briefing and Debriefing • A Boring Day Can Change Quickly • Communication is Critical • The Little Things Make a Big Difference • Times Change

Functional Topics: Thought Leadership

Dan Edwards

Dan is a CPA with over 30 years experience in the ERP industry. He has worked in many roles allowing him to understand the complete industry. The experience of marketing, sales, presales, consulting & training allows him to provide a unique perspective to prospects & customers. Specializing in Dynamics 365 F&SC & Power BI, helping customers and partners understand their pains with reporting & analyzing the data they have. He has helped them identify solutions so they can gain value from their data. He is a frequent speaker and presenter at Microsoft & other related industry conferences .

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10:30 AM - 11:30 AM

10 (or more) ways to click less with Dynamics GP

Longs Peak

Dynamics GP
Functional Beginner

Windi Epperson

Come learn Dynamics GP setup options and processing tips to help streamline the way you use Dynamics GP so you can click less and get back to your other tasks!

Functional Topics: Fundamentals

Windi Epperson

CPA with 25+ years selling, implementing, and supporting Dynamics GP. Now the Director of Research & Development at Njevity, enjoying creating new functionality for Dynamics GP.

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10:30 AM - 11:30 AM

Not all mentors wear capes!

Maroon Peak

Cross Product
Functional All Levels

Christopher Gill and Meron Gebremedhin

Come join us as we host a lively panel discussion on how to sustain rewarding mentorships that help others to change the outcome of their career and lives! Topics covered include but are not limited to: how to get started as a mentor, how to set expectations, how to budget both time and resources, and finally how to not overlook our own events and obligations as additional opportunities for growth and mentorship.

Functional Topics: Diversity, Equity & Inclusion, Fundamentals, Thought Leadership

Christopher Gill

My name is Christopher Gill and I am a learn-it-all with a combined 20 years of experience in Cloud Design and Administration, Enterprise Architecture, DevOps, and App management. I currently hold a Bachelor of Science degree in Computer Science from St. Bonaventure University and maintain over 30 technology industry certifications. I am passionate about learning and growing a community of experts and am frequently found on social media sharing best practices and experiences helping others be successful in their Datacenter and Cloud management journeys.

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Meron Gebremedhin

"Never underestimate the resilience of someone who refuses to quit." - George Herman Ruth Meron Gebremedhin, a trained software engineer originally from Ethiopia, migrated to the United States in 2017. Over 14 years, she's worn various hats, including running an international business. In the U.S., she earned over 16 Microsoft certifications, inspired by her mentorship within the Microsoft community. She founded Pathfinders, a Power Platform organization, to support immigrants in the United States in achieving their tech goals.

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10:30 AM - 11:00 AM

Get Involved with DUG Meetups

DUG Meetup Lounge

Business Central
Customer Engagement
Dynamics GP
Finance ∓ Supply Chain
Power Platform
Cross Product
Functional All Levels

Liz Hallen

Bring the power of community home with you! DUG Meetups are accelerating into the next universe with new groups starting all over the globe. Join this session and learn about local user group meetings. Whether you are looking to learn and network with locals, help lead a group, or be a heroic sponsor – Liz will cover it all! DUG Meetups are free to attend and lead, so why not?

Functional Topics: Other, Thought Leadership

Liz Hallen

An active member of the Microsoft Dynamics Community for the last 24 years, working for Microsoft and organizations who support user groups, Liz is passionate about helping people excel in their careers by leveraging the power of community through education and networking. A born and raised in rural North Dakota, the passion for community is part of her everyday life.

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11:00 AM - 12:00 PM

Managing and Reporting on Receivables in Business Central

Evergreen B

Business Central
Functional Beginner

David Laster

Cash is king!! This new session will cover how you can take advantage of the native attention-grabbing features Business Central has to offer that can formalize your customer collection efforts and improve your collection rates! The cost of borrowing is going up, and nobody wants to make write offs, so we'll discuss how to use the customer activity and balance reporting options, setup and produce Statements, Reminders, & Finance Charges that help bring the cash in the door! Watch out for the Power BI Reporting capabilities as well.

Functional Topics: Finance, Optimization, Sales & Marketing

David Laster

Dynamics GP | Business Central | Power BI Enthusiast and Team Lead Bullhorn GP/BC Connectors Product Manager Experienced Accountant & ERP Systems Implementation and Reporting Expert

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11:00 AM - 12:00 PM

Feast on the cornucopia of BC reporting options

Evergreen D

Business Central
Functional Intermediate

Ken Sebahar

In this session, we will review the wide variety of ways that data analysis and reporting can be accomplished in Business Central. Long-gone are the days when a traditional report needed to be developed to get at the data. The latest version of Business Central includes many new options and methods that can be used to get the data you need, how you want it, when you want it!

Functional Topics: Reporting

Ken Sebahar

Ken Sebahar is the President of Solution Systems, Inc., a Microsoft Partner focused on Microsoft Dynamics 365 Business Central. In 2023, Ken published The Business Central Terminology Guide which is available for free at Speaking Business Central.  Since 2019, Ken has been the co-host of A Shot of Business Central and a Beer. In 2007, Ken published “The Executive Guide to Implementing Accounting Software”, a reference style guide book for those involved with ERP implementation projects.

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11:00 AM - 12:00 PM

Quality Management with WMS in D365

Conifer

Finance ∓ Supply Chain
Functional All Levels

Carol Sikes

This session will focus on different options for integrating quality management with WMS in D365 F&SC. Specific scenarios include: -Items where quality orders for any receipt are required -Items where quality orders are only created on demand based on quick inspections on receipt -Options for ad-hoc dispositioning when unexpected quality issues arise The session will provide use cases and configuration details for these scenarios. Both purchased and manufactured product receipts will be considered.

Functional Topics: Inventory Management, Manufacturing, Supply Chain

Carol Sikes

Carol Sikes is a D365FO manufacturing expert with over 20 years of experience. She has worked in the field as a process engineer and manufacturing manager, and in consulting as a functional consultant for production and supply chain. She is currently a Senior Functional Consultant for D365 F&SC with Argano. Prior to becoming a consultant, Carol taught math to teenagers, so she enjoys sharing knowledge of D365 with everyone she meets!

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11:00 AM - 12:00 PM

Getting started with Power Platform Governance and Administration

Aspen Amphitheater

Power Platform
Technical All Levels

Wayne Walton

Explore foundational strategies in "Getting Started with Power Platform Governance and Administration." Discover how to manage Power Platform environments effectively. Learn about governance policies, administrative roles, security measures, and monitoring techniques. Perfect for beginners and those responsible for platform compliance and security. Engage in practical demonstrations to grasp governance and administration best practices.

Technical Topics: App Development, Dataverse, Fundamentals, Implementation, Security & Compliance

Wayne Walton

Wayne Walton has been in the Dynamics space since CRM 3.0. He has experience in many industries and verticals, and has implemented systems for global, enterprise customers.

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11:00 AM - 12:00 PM

Power Platform ALM All Up

Primrose

Customer Engagement
Technical Intermediate

Michael Ochs

The Application Lifecycle Management landscape in Dynamics and the Power Platform is changing rapidly and for the better. Join me to discuss the latest developments and the options available for ALM today. Should you choose to use the built-in Pipelines for Power Platform, roll your own with Power Platform Build tools or should you use the ALM Accelerator? In this session, I’ll provide all the information you need to make the right decision for your organization and demonstrate the latest and greatest in the platform to make it easier for you to get started when you're ready.

Technical Topics: App Development, Implementation, Integration

Michael Ochs

I have over 20 years of software development experience and 18 years of MS Dynamics/Power Platform implementation and product development experience.

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11:00 AM - 12:00 PM

Boost your Services Automation implementation journey using Dynamics 365 & Power Platform

Iris

Power Platform
Cross Product
Technical Intermediate

Priyesh Wagh

In this session, I'll emphasis on how you can enhance your Services Automation implementation for you and your customers using Dynamics 365 CE apps, Power Platform and Azure technologies. I'll walk through the technical and functional aspects of the implementation with some superb tricks!

Technical Topics: Dataverse, Implementation, Optimization

Priyesh Wagh

Practicing Dynamics 365 PSA, Field Service and Sales and related technologies. Working with CloudFronts Technologies LLP. in Mumbai, I have a penchant to dive deeper into Dynamics 365 CRM and an unsettling curiosity to explore new stuff by each passing day. :)

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11:00 AM - 12:00 PM

One Dynamics, One Platform - Online Environment Primer

Blanca Peak

Finance ∓ Supply Chain
Technical Intermediate

Gonzalo Garcia

Tired of the performance challenges of the cloud hosted environments? Come and learn the exciting new D365 development paradigm with cloud-based environments while coding on your local machine! • Learn what is needed to setup your own Online Development Environment • Review the steps to setup your local computer • See a customization being made and deployed to an online environment

Technical Topics: App Development

Gonzalo Garcia

Gonzalo Garcia is a Microsoft Dynamics AX Solutions Architect and Manager of Technology at for Ellipse Solutions. After working for almost a decade for both partners and end users, he has acquired a deep technical and functional knowledge of the Dynamics array suite of products. He believes that knowledge is one of the most important assets any implementation project can have and works tirelessly to make sure all stakeholders have a solid understanding of the platform.

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11:00 AM - 12:00 PM

In or Out? Deciding between integration or modification.

Pikes Peak

Business Central
Technical Intermediate

Bryan Christian

A discussion of some of the advantages and disadvantages of finding either an ISV or building a modification of your ERP or using an integration tool to work with an external product.

Technical Topics: App Development, Implementation, Integration

Bryan Christian

Started with Dynamics NAV 2013 as the IT manager handling an implementation. I was helping with bugfix, report writing, and minor adjustments to the system even before we went live. Since then, I functioned as both the application consultant and developer for my company while we continued to use Dynamics NAV. We have now upgraded to Business Central as of Feb. 2023. I no longer perform the development, but I'm still heavily involved in any system changes we make and how we move forward.

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11:30 AM - 12:30 PM

Lunch & Sponsor Mingling brought to you by TextUs

Pavilion - Rocky Mtn Event Center

12:30 PM - 1:00 PM

Microsoft Keynote - Unlocking the New Era of AI-powered Business Innovation

Rocky Mtn Event Center

Business Central
Customer Engagement
Dynamics GP
Finance ∓ Supply Chain
Power Platform
Cross Product
All Levels

Lori Lamkin

In today's rapidly evolving digital landscape, Artificial Intelligence (AI) is not just a technological trend but a transformative force driving business innovation and growth. From automating mundane tasks to unlocking unprecedented insights from data, AI is revolutionizing the way businesses operate, compete, and create value. Join us for this compelling keynote presentation, where we will explore the transformative power of AI in business and how Microsoft Copilot is leading the charge.

Lori Lamkin

Lori Lamkin has spent most of her career building tools for developers. She was the Group program Manager for C/C++,C#, and Team Foundation Server and was key to building the DevOps tools business. Lori held various roles in Team Foundation Server for Visual Team Services, now called Azure DevOps. In that role, Lori led a team that built Microsoft’s DevOps platform in Azure and drove Microsoft to internally adopt modern development practices using VSTS. She was one of the key leaders driving the acquisition of GitHub, Lori is now the Corporate Vice President for AI Sales.

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1:15 PM - 2:15 PM

I Configured the BC Shopify Connector from Scratch and Here's What I Learned

Evergreen A

Business Central
Functional Intermediate

David Wheat

More and more businesses are using e-commerce solutions to sell products online. As of BC version 20.1, BC contains a built-in connector to Shopify, one of the largest e-commerce platforms in the word. I worked through all the steps to make this integration work, including creating a new Shopify store. Join me as I share my lessons learned on using this powerful new e-commerce integration.

Functional Topics: Commerce, Inventory Management, Optimization, Sales & Marketing

David Wheat

Career IT leader who now consults with growing companies as a fractional CIO. I've worked internationally on ERP projects for the (at the time) Fortune 1 company in the world. The last several years of my career were spent at mid-market companies using NAV / BC. I fell in love with both BC and the dynamics of smaller companies and have built my consulting company to help these growing organizations. I lived and worked in Belgium for three years and speak a little Flemish!

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1:15 PM - 2:15 PM

Production Execution - D365 VS External MES VS Warehouse app - The final showdown

Evergreen B

Finance ∓ Supply Chain
Functional Intermediate

Jonathan Anderson

When executing and tracking details for production operations there are many options in the market. You could use the D365 Production Execution functionality, the D365 Warehouse app for basic transactions or utilize an external MES solution integrated to D365. In this sessions we'll review the pros and cons of each option, the setup and use of the options and how you can leverage external systems for portions of your production execution in conjunction with D365 functions.

Functional Topics: Manufacturing, Supply Chain

Jonathan Anderson

Director of Solution Architect with over eleven years experience in Dynamics AX2009, AX2012 and D365FO. With more than 10 years of engineering experience, Jonathan’s architectural and consulting practices are influenced by his background in controlled environments, where compliance, process, and quality are core principles. Jonathan is a 3 time recipient of the Microsoft FTRSA award due to his streamlined solutions. Jonathan has designed solutions for a wide range of industries, with a focus on minimizing customizations to take advantage of core functionality.

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1:15 PM - 2:15 PM

To Build or Buy: Case Managment in Dynamics 365 or Power Apps

Evergreen C

Cross Product
Functional Beginner

Jamie Willis-Rose

It's an age-old question: should I buy the solution "off the shelf" or build it myself? In the past, the high cost of custom development meant most people bought their software and did their best to "make it work." But with the advent of low code, more and more organizations are not having to make that choice, but inside discovering it's really a spectrum. This session will look the specific need many of my customers have: case management. In the past and sadly in the present, many of my customers rely on Excel to manage cases (or incidents or whatever terminology they use). Thanks to Power Apps, these customers have a better way. But what about Dynamics 365? When should they consider it versus a "home grown" solution. I'll look at the pros and cons of both approaches and perhaps help you find the "sweet spot."

Functional Topics: Customer Service, Thought Leadership

Jamie Willis-Rose

I joined Microsoft in 2021 after 2+ years as a consultant with Microsoft Partners. Power Platform enabled me to make a career change in 2019 after 15+ years working in the broadcast industry where I was a SharePoint site collection admin and Power Apps Champion. I am passionate about the Power Platform, especially PowerApps and Power Automate. I co-organize the Washington DC Power Platform user group and I have spoken at many events both virtually and in-person.

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1:15 PM - 2:15 PM

Integrating D365 BC/NAV + CE/CRM: Choosing the Best Approach for You

Evergreen D

Business Central
Technical Intermediate

Pablo Peralta and Emily Boiteau

You are using Business Central as your master system of records for managing customers, inventory, orders, invoices, and regular ERP duties. You’re also taking advantage of the Microsoft Dynamics 365 stack by incorporating Sales, CS, Marketing, or maybe FS or PO modules. You may even be leveraging the Power Platform by providing a web portal for your business partners or customers. Chances are you want to streamline lead-to-order or customer service processes and avoid the pain of maintaining misaligned and/or duplicate records between your ERP and CRM systems (i.e., the same customer, multiple times with different data). In this session, you'll learn key considerations when evaluating integration solutions, as well as the ins and outs of the most common options available to integrate both systems. Get prepared to see real-life demos and leave the room with concrete, valuable takeaways of which technology to use and when, depending on your business needs.

Technical Topics: Integration

Pablo Peralta

Microsoft Dynamics 365 and Power Platform Certified Solution Architect, leading integration projects at C5 Insight, a renowned US partner with over 20 years of experience. Pablo has been recognized by Microsoft as Most Valuable Professional for 11 years, enthusiastically teaching and sharing knowledge with the community. He has +14 yrs of experience working with Dynamics, delivering multiple implementations for different industries in the US, Europe, LATAM, and the Caribbean.

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Emily Boiteau

Emily Boiteau is an experienced Solution Architect at C5 Insight with a passion for people-centric digital solutions. With over 8 years of experience, Emily has led successful CRM implementations in various organizations, helping them streamline their business processes and improve customer engagement. When taking a break from (trying) to keep up with the latest and greatest technologies, Emily can be found enjoying craft beer, going for a hike or traveling around the globe.

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1:15 PM - 2:15 PM

Optimized Master Planning

Evergreen EF

Finance ∓ Supply Chain
Functional All Levels

Nigel Cox

Best practices for setup and usage including: Simple order launch, full Master Planning (not just MRP), latest features, Priority planning and DDMRP.

Functional Topics: Azure, Manufacturing, Optimization

Nigel Cox

Veteran ERP implementer, 12 years as a consumer at UK manufacturers and 12 years as a consumer in the USA variously managing the project, heading IT, production control, materials management or engineering. Then 27 years as a consultant with manufacturing, distribution, and/or retail clients. History as CFPIM APICS, ASQC and PMP certified PMI educator. 18 years working with AX, 365 FO&SCM. Regular speaker at national and local user groups.

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1:15 PM - 2:15 PM

Rolling Standard Costs in Business Central

Conifer

Business Central
Functional Intermediate

David Wiser

Rolling standard costs is a necessary evil when working with standard costed items. During this session, we'll review the various ways to roll your standard costs, update inventory values, and when to update your costs.

Functional Topics: Finance, Inventory Management, Manufacturing

David Wiser

With over 25 years as a Controller and Consultant, Dave is a proven Dynamics BC|NAV and business professional with broad experience in the planning, architecture, management, and implementation of Microsoft Dynamics Business Central/NAV. Dave is also proficient in the management of operations and finance functions, and the design, development and implementation of accounting and operating business processes and policies. Dave is a frequent trainer and presenter at various conferences with high approval ratings.

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1:15 PM - 2:15 PM

Error-Proof Your Desktop Flows: A Dive into Error Handling and Logging in Power Automate Desktop

Cottonwood

Power Platform
Technical Advanced

Agnius Bartninkas

In this session, I will explore the advanced error-handling features of Microsoft Power Automate Desktop (PAD) and demonstrate how to use them to build robust solutions. You'll also get guidance on how to efficiently log information during runtime of PAD flows, as well as monitor them in real-time. Although PAD offers various features for error-handling during runtime, many developers may not be familiar with these features or how to use them effectively. This session aims to equip you with the skills you need to error-proof your flows. This session will be delivered as a hands-on demo, providing you with the opportunity to see how to build resilient and robust solutions in practice. After this session, you'll have a deeper understanding of the advanced error-handling features of PAD and how to use them effectively to build robust flows. You will also learn how to log important information during runtime of your flows and how to use those logs to monitor your flows remotely.

Technical Topics: Implementation, Optimization

Agnius Bartninkas

5+ years of successfully leading a process improvement and automation agency, specializing in RPA using MS Power Automate (and the suite by Softomotive prior to 2020). Over a 100 projects delivered to more than 50 clients worldwide either personally or via a directly managed team of developers. Over 5 million EUR in accumulated savings reported by clients due to these projects. Personally trained over 10 RPA developers to work with the Power Platform and related software.

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1:15 PM - 2:15 PM

Elevating Success: Navigating Axon's Digital Transformation Journey

Aspen Amphitheater

Finance ∓ Supply Chain
Functional All Levels

David Dixon and Chris Winstanley

Join Axon Technologies and NMB Solutions to explore how Axon embraced digital change, harnessed the robust capabilities of Dynamics 365 Finance and Supply Chain and unlocked the strategic synergies of Dynamics 365 and ISVs. Key Highlights: Strategic Implementation of Dynamics 365 Explore how Axon strategically integrated D365 into their operation Digital Transformation Milestones Journey through the significant milestones that marked Axon's digital transformation The Role of ISVs in Enhancing Dynamics 365 Understand how ISVs amplify the value of D365 contributing to a more tailored and comprehensive digital ecosystem. Overcoming Challenges: Hear first hand about the challenges faced during the implementation process Lessons Learned and Best Practices: Benefit from the wisdom distilled from Axon's experience. About Axon: Axon Enterprise, Inc. is an American company based in Scottsdale, Arizona that develops technology and weapons products for military, law enforcement, and civilians.

Functional Topics: Supply Chain

David Dixon

David Dixon is a 26-year industry veteran, having led multiple digital transformation efforts. He is passionate about building high-performing teams, business process transformation, development and operations management, enterprise architecture, and in improving the human experience in the workplace. He lives in Chandler, Arizona with his three kids, and spends his free time playing various musical instruments and adventuring in the backcountry.

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Chris Winstanley

Chris has almost 25 years’ experience in Supply Chain Software, including roles in Professional Services, Sales Leadership and Solution Consulting. Chris is based in the UK but, as Vice President, Solutions Management, Chris engages with customers, partners and prospects across the globe to collaborate and consult on their advanced shipping and compliance management strategy and operations.

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1:15 PM - 2:15 PM

Unlocking the Power of Journeys: A Comprehensive Guide to Customer Insights - Journeys within D365

Larkspur

Customer Engagement
Functional Beginner

Tristan Scandar

Join us for a comprehensive guide to Customer Insights - Journeys within Dynamics 365. In this session, you will learn the basics of customer journeys, Microsoft copilot within Customer Insights - journeys, segments, triggers, email creation, and more. We’ll cover the following topics: - Provide an overview of the application and its features. - Explain how to create customer journeys using segments and triggers. - Explore the asset editor for email, SMS, and form creation. - Discuss how to analyze customer journeys using analytics and insights. - Discover the potential of Microsoft Copilot within Customer Insights - Journeys. By the end of this session, you’ll have a comprehensive understanding of the basics of customer journeys, Microsoft copilot within Customer Insights - journeys, segments, triggers, email creation, and more.

Functional Topics: Marketing

Tristan Scandar

Tristan is a talented IT professional who excels in Presales Solutioning and delivering captivating demonstrations that showcase the power and potential of Microsoft solutions. He is proficient in Microsoft Dynamics 365 Customer Engagement, notably Dynamics Marketing, Sales, and Customer Service, as well as Power Platform and other Microsoft solutions. He is always curious to learn new technologies and share his expertise with others. Tristan is appreciated by his colleagues, clients, and managers for his innovative thinking, effective communication skills, and customer-oriented mindset.

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1:15 PM - 2:15 PM

E-signatures and payments with Power Pages

Primrose

Power Platform
Technical Intermediate

George Doubinski

Can you add document signing and payment facilities to your Power Pages website in less than an hour? With flexibility and extensibility of Power Pages using Power Platform and Azure, you absolutely can. During this fast-paced session we'll build fully functional contract solution where clients can login into a portal, digitally sign a contract and pay a deposit. Best part? To match your skillset, the solution can be as low or as high code as you want! - Makers - leverage your business knowledge and Power Platform expertise to build a secure working portal that signs documents and accepts payments in minutes. - Developers - take the portal to the next level with secure cloud flows, Web API, and your Azure knowledge. - Business Owners - sign contracts, sell stuff and make some money so you can pay your consultants generously.

Technical Topics: App Development, Azure, Dataverse, Implementation

George Doubinski

Microsoft Business Applications MVP since 2007. Architect. Coder. Author. Blogger. Speaker. Trainer. The Enabler. Specialist in all things difficult for Power Platform and Dynamics 365. If you cannot find me online committing code to github, tipping on https://crmtipoftheday.com, training at https://365.training, or talking on https://crm.audio, it must be a rare occasion when I sleep, spend time with the family or travel from A to B.

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1:15 PM - 2:15 PM

Unleash your potential with the Power Platform and Dynamics 365 Community

Iris

Business Central
Customer Engagement
Dynamics GP
Finance ∓ Supply Chain
Power Platform
Cross Product
Functional All Levels

Wim Coorevits

Join us for a guided tour of the Microsoft Power Platform and Dynamics 365 community sites. From forums to blogs, Ask-me-anything sessions to practical samples, and Super Users to User Groups, discover diverse ways to enhance your skills and gain valuable knowledge. Learn from top community contributors and how to unlock the community's wealth of knowledge. Whether you’re a novice or a seasoned pro, you'll find inspiration and learn how the community can elevate you and your organization to the next level.

Functional Topics: Fundamentals, Other, Thought Leadership

Wim Coorevits

Wim Coorevits leads the Dynamics 365 and Power Platform community team at Microsoft. He and his team drive product-centric content creation, evangelism, community engagement, advocacy, and events - all designed to grow our vibrant community. Prior to this role, Wim worked in product strategy, thought leadership, and strategic storytelling roles across Microsoft Viva, Dynamics 365 and Power Platform. Throughout his career Wim has honed a unique skill, combining deep technical expertise with business acumen and customer empathy to build world-class product experiences.

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1:15 PM - 2:15 PM

How is my GP data stored? SQL Tables 101

Longs Peak

Dynamics GP
Technical Beginner

Chris Giesbrecht

This session is geared towards GP users that are wanting to learn SQL and will focus on the Sales, Purchasing and Inventory modules. In this session, I will share the GP windows and show you where that information goes in SQL when you hit save or post it. I will also give an overview how the data is structured in the database and the relationships between the various fields.

Technical Topics: Fundamentals

Chris Giesbrecht

I am an IT professional with over 20 years of GP experience. 13 as an end user and 7 years managing IT.

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1:15 PM - 2:15 PM

Diversity - Beyond Race & Gender

Blanca Peak

Cross Product
Functional All Levels

Jody Cronk

"Join me for a practical discussion about how diverse backgrounds and career paths can enhance your team. More than just 'checking boxes' how someone gained their experience is just as influential as the level attained when it comes to the ability to creatively solve to tough problems."

Functional Topics: Diversity, Equity & Inclusion, Other

Jody Cronk

OSU graduate with a BA in Humanities (Women's Studies) 10+ year user/analyst in the AX/D365 F&O space, starting with AX2009 Background in manufacturing; specifically Inventory, Costing, BOM's & Master Planning Trading my inventory for encumbrances, I now work for the City of Columbus (Public Sector) on our D365 Support & Solutions team.

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1:15 PM - 2:15 PM

Finding a place for your Centre of Excellence

Maroon Peak

Customer Engagement
Functional All Levels

Douglas Hubbard

In most organizations, your Power Platform CoE isn't the only IT game in town. There could be other teams handling different parts of the platform; CoEs responsible for Office 365, SharePoint, or other technologies; and don't forget governance bodies such as Enterprise Architecture, IT Security, or Project Management. How to go about making everything fit together? Transport Canada's Power Apps Centre of Excellence (PACE) is ready to share three years of experience working in a government environment building bridges across IT while establishing a strong Power Platform community and breaking long entrenched silos in the organization. We'll cover how teams figured out to effectively co-operate, resulting in better, faster governance, including a client focused and fact based Intake and Assessment process for all new IT undertakings in the department.

Functional Topics: Customer Service, Diversity, Equity & Inclusion, Fundamentals, Project Management, Optimization, Thought Leadership

Douglas Hubbard

With over 35 years of IT experience in both private and public sector, Douglas joined Transport Canada (TC) in 2014. He has been involved in several major transformation projects as Manager at TC, with a focus on modernizing of technology in support of inspections and regulatory enforcement, breaking IT silos, and leveraging Power Platform at the department. After winning the National Creativity and Transformation Award, Douglas founded the Power Apps Centre of Excellence (PACE) in 2020. PACE has won multiple federal awards and become a leader in the Government of Canada for PowerApps.

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1:15 PM - 2:15 PM

Analytics Arena: Battle for Business Brilliance

Pikes Peak

Business Central
Functional Intermediate

Savannah Dill and Kevin Brunton

Join us in this exhilarating session, "Analytics Arena: Battle for Business Brilliance," where we dive deep into the heart of modern business analytics. In this dynamic discussion, we will unravel the intricacies of data analysis by comparing three powerful tools: Analysis Mode in Business Central, Power BI, and the groundbreaking feature in Power BI Service known as Exploration Mode. In the red corner, we have Analysis Mode in Business Central, a new Ad-Hoc Analysis tool. In the blue corner, Power BI, reliable and time-tested. And entering the ring with a bang, the green corner features Power BI Service's Exploration Mode, the new kid on the block, promising a revolutionary approach to data exploration. Get ready to witness a clash of methodologies, where we dissect the strengths and weaknesses of each approach. Our seasoned experts will guide you through real-world scenarios, showcasing how each tool handles complex datasets, interprets trends, and aids in decision-making.

Functional Topics: Other, Reporting

Savannah Dill

I like to see myself as a hybrid practitioner, both a thinker and a doer, and being able not only to identify real opportunities at the fuzzy front end of the innovation process but also, design, develop and connect with users. Strong and diverse academic background with a Bachelor's of General Studies degree focused on Science and Mathematics from Indiana University South Bend. Masters degree in Emerging Media Design and Development from Ball State University Always warm and human.

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Kevin Brunton

Providing clients solutions across the Microsoft Dynamics 365 platform to meet the client's unique requirements.

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2:15 PM - 2:45 PM

Break & Sponsor Mingling brought to you by The DYNCollective

Atrium, Evergreen Foyer, & Peak Foyer

2:45 PM - 3:45 PM

Automated regression testing - Build your strategy, select technology, and convert RSAT scripts

Evergreen A

Finance ∓ Supply Chain
Functional Intermediate

Justin Carter

Automated regression testing was impractical 90% of the time 10 years ago but is now quickly becoming a requirement for 90% of the implementations. It should not be optional in most scenarios. In this session, we'll walk through building an automated regression testing strategy, review multiple technologies that do this (RSAT, Leapwork, TheTestMart, etc), and then how to switch strategies if you're alreayd onboard with the RSAT train. This is not product or platform specific. This applies to everyone. Come with questions and lets get an open discussion going at the end of the session since this is such a new area that is now becoming a requirement.

Functional Topics: AI + Automation, Commerce, Fundamentals, Manufacturing, Optimization, Sales & Marketing, Supply Chain, Thought Leadership

Justin Carter

Justin Carter has been in the Dynamics space since 2007 and a BizApps MVP since 2014. He has been involved with the Microsoft certification exam development and MCT training materials since 2013. He has a passion for delivering quality implementations, but more importantly, enabling customers to take things to the next level and grow their business by innovating with the newest technologies, not just using them. This requires customers to be an expert in how to find educational content (learn to fish), not just being training by someone else who already did that (buying a fish at a store).

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2:45 PM - 3:45 PM

Build Power Apps the MODERN Way

Evergreen B

Power Platform
Technical Intermediate

April Dunnam

The only constant in the world of technology is change and that is no exception with Power Apps. The way that we build the UI in our Power Apps is changing with modern controls and theming. Join this session to learn how these new controls work and what steps you need to take to update your apps to this new modern experience.

Technical Topics: App Development, Optimization

April Dunnam

Process Automation Princess. SharePoint Siren. Karaoke Queen. A woman who codes, but teaches others to build apps and automation with zero code. April is a Power Platform Developer Advocate at Microsoft with a love and passion for the Power Platform. She maintains a blog with M365 and Power Platform related topics that you can find at https://www.sharepointsiren.com and YouTube channel at https://www.youtube.com/c/aprildunnam. You can follow her on twitter https://twitter.com/aprildunnam and find her on GitHub at https://github.com/aprildunnam

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2:45 PM - 3:45 PM

Field Monitoring: the new and improved Change Log?

Evergreen C

Business Central
Functional Intermediate

Ken Sebahar

In this session we will thoroughly review the Field Monitoring feature included included in Business Central including a compare and contrast with the legacy Change Log feature that has long been a key data auditing tool included in the product. Discover how, where, and why this feature should be enabled as soon as you leave the session!

Functional Topics: Fundamentals

Ken Sebahar

Ken Sebahar is the President of Solution Systems, Inc., a Microsoft Partner focused on Microsoft Dynamics 365 Business Central. In 2023, Ken published The Business Central Terminology Guide which is available for free at Speaking Business Central.  Since 2019, Ken has been the co-host of A Shot of Business Central and a Beer. In 2007, Ken published “The Executive Guide to Implementing Accounting Software”, a reference style guide book for those involved with ERP implementation projects.

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2:45 PM - 3:45 PM

Ask the Experts – MVP’s

Evergreen D

Business Central
Functional All Levels

Steven Chinsky, Steve Endow, AJ Ansari, Shannon Mullins, Amanda Mayer, Kim Dallefeld, MVP, MCT, Shawn Dorward, Mark Rhodes, Brad Prendergast, and Tanya Henderson

Would you like to get the perspective from some of the most knowledgeable Microsoft Dynamics 365 Business Central professionals out there, then join this Q&A with the “Most Valuable Professionals” (MVPs) present at the Dynamicscon LIVE 2024! Ready, set, “pick the MVPs’ brains”!

Functional Topics: AP/AR Automation, Azure, Customer Service, Finance, Fundamentals, Inventory Management, Marketing, Migration, Manufacturing, Microsoft Teams, Project Management, Optimization, Other, Reporting, Sales & Marketing, Supply Chain

Steven Chinsky

Past experience - Over 240+ NAV/BC Implementations in Manuf., WMS, F&B, Retail, Service, Chemical, Indust. Equip., and Rental/Service - Over 16 years as an Accountant and Operations in a variety of positions Awards - Microsoft MVP, NAVUG/BC All-Star, DUG Guardian Award Professional - IMA/CMA – 1988, AICPA – 1985, APICS – 2004 - DCI Summit – Programming Committee, Board of Advisor - Dynamics User Group (DUG) – NAV/BC Forum Moderator, Dynamicscon LIVE Content Committee - Directions NA – Content Committee Certifications - MCP – MB-800, - Dynamics Credentialed Professional

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Steve Endow

Steve is a Microsoft MVP specializing in Business Applications. He works with Business Central, Power Apps, Power Automate, Microsoft Azure, Dynamics GP, .NET, and SQL Server

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AJ Ansari

AJ is a recovering consultant with 16 years of experience working with Business Central and NAV and a Microsoft MVP since 2018. He has been presenting sessions on Business Central, Power BI, sales and leadership topics at Partner and User-Group conferences since 2012. Over the years, he has served as a practice leader, presales specialist and product evangelist. AJ is a member of the Business Journals Leadership Trust and a recipient of multiple accolades, most notably the Directions North America Under 40 Excellence award, the BCUG / NAVUG All-Star and the Community Summit Legends Award.

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Shannon Mullins

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. She currently resides in Nashville, TN and is an experienced international speaker and teacher.

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Amanda Mayer

As an trainer and consultant and an experienced Corporate Controller with a specialty in Microsoft Dynamics NAV and Business Central, my passion is to help companies get more out of the ERP software they already own. As a seasoned accounting professional, I have experience in finance, global accounting, international business practices, business management, ERP implementations, internal audit, tax and mergers and acquisitions. Microsoft MVP Microsoft Certified Trainer Microsoft Credentialed Professional

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Kim Dallefeld, MVP, MCT

28-year BC/NAV Consultant, MVP, MCT, MCP. My goal is to empower companies to get the most out of BC/NAV. Identifying what users really need/want in BC is the blueprint. Preparing a comparison of user's needs versus BC 'out-of-the-box', lays the foundation. Configuring BC to meet the user's requirements equates to plumbing and electrical for the system. My developer skills help to make sure developers put a roof on correctly! Then I can manage the project and provide communication to keep work on track, on time and on budget.

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Shawn Dorward

Shawn Dorward (Vice President at sa.global) is a business and technology professional focusing on efficiencies and maximizing the return on projects and technology investments. Shawn proudly serves the Dynamics Community and can often be found presenting at community events around the US and online. He regularly shares his tips and experiences via his personal blog site, LifeHacks365.com. LifeHacks365.com provides tips and tricks for Dynamics 365 products, such as Dynamics GP & Business Central (BC), as well as Office 365 products, such as Excel & Outlook.

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Mark Rhodes

Mark is passionate about saving people time and has spent his career applying process improvement and technology to make others' jobs easier. A 20-year veteran of the Microsoft Dynamics world, and now with Continia Software, Mark strives every day to help BC / NAV customers eliminate paper and manual activities with industry-leading document automation and expense management solutions. Connect with him on LinkedIn at https://www.linkedin.com/in/markrhodes-mba/, invite him for a beer at the conference, or visit him in Colorado to go skiing.

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Brad Prendergast

Hi! I am Brad, a Microsoft Dynamics 365 Business Central Enthusiast from the United States! I have a strong, deep-rooted passion for the Microsoft Dynamics 365 Business Central application and the tight-knit community. I started working with Microsoft Dynamics 365 Business Central (“Navision”) in ancient times, the late 90’s, when it first appeared in the United States market. In my time with Microsoft Dynamics 365 Business Central, I have worked for both “Partners” and “End Users” in almost every role.

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Tanya Henderson

Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.

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2:45 PM - 3:45 PM

BC Implementation Best Practices

Evergreen EF

Business Central
Functional Beginner

Alyssa Buis

During this session our team will show you some simple company settings or changes that we like to implement for our customers before they take over using Business Central. These simple changes help make implementation a smoother process for both consultant and end user.

Functional Topics: Fundamentals, Migration

Alyssa Buis

I am a Certified Functional Business Central consultant, and have been with Tess Team since February 2022.

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2:45 PM - 3:45 PM

The Top 8 B2B Commerce Trends That Will Reshape 2024

Conifer

Finance ∓ Supply Chain
Functional Beginner

Brent Orred

Join us as we unveil the 12 B2B commerce trends that will shape 2024. Building upon the success of 2023, we'll explore the evolving landscape, dissecting key technological shifts, including AI-driven personalization, omnichannel experiences, and more. This powerful session is not just about trends; it's a strategic guide crafted to equip technology leaders with essential insights for navigating the dynamic industry ahead. What can you expect? 1) Insightful Analysis- Gain a profound understanding of each trend, with a focus on how it impacts B2B commerce dynamics. 2) Strategic Applications- Explore practical strategies for seamlessly integrating these trends into your business framework, driving growth and adaptability. 3) Expert Perspectives- Benefit from expert insights and perspectives on the potential challenges and opportunities presented by each trend.

Functional Topics: Commerce, Manufacturing, Optimization, Sales & Marketing, Thought Leadership

Brent Orred

Brent Orred is a dynamic sales leader with over two decades of experience in driving revenue growth and fostering business success across various industries. and reputable companies, such as, Google, Dell and REEF. Currently serving as the VP of Sales for North America at Sana Commerce, a leading provider of B2B commerce solutions, Brent is dedicated to empowering businesses with innovative technologies to streamline processes and enhance customer experiences.

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2:45 PM - 3:45 PM

The ultimate beginners guide to Power Pages

Cottonwood

Power Platform
Technical Intermediate

Nick Doelman

You been implementing Dynamics 365, building Power Apps, and Power Automate flows and now you have to build a website. Easy right? Definitely! Once you attend this exciting, entertaining and informative session! This crash course in Power Pages shows you how to work with the copilot create a website, and then add pages, match your branding styling and then dive into adding the power of Dataverse to create a powerful (and secure) web application for your external stakeholders. Get to know the tools, when to extend, and know when Copilot can help (and some honest discussion of when it can be a distraction). This ever evolving session has helped hundreds of Power Platform professionals around the world get started in building powerful websites. Don't miss it!

Technical Topics: App Development, Dataverse, Implementation

Nick Doelman

Nick is an independent Power Platform specialist, trainer and coach. Nick has delivers presentations, workshops and collaborates on Power Platform, Power Pages, and Dynamics CRM/365 worldwide. From 2021 to 2023, Nick worked as a Senior Content Developer at Microsoft where he worked on content for Power Pages, Power Automate, and the Power Platform. Nick has been awarded the Microsoft Most Valuable Professional (MVP) award from 2017 to 2021 and is a Microsoft Certified Trainer (MCT) since 2019. Nick is also a competitive Powerlifter for Team Canada.

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2:45 PM - 3:45 PM

Empowering Decision-Making: Excel Reports Unleashed in Business Central

Aspen Amphitheater

Business Central
Functional Intermediate

Michelle Serna

Join us for an illuminating webinar as we delve into the power of Excel reports within Microsoft Dynamics 365 Business Central. This session will unveil the seamless integration and extensive capabilities of Business Central when paired with Excel, allowing for comprehensive, customizable reporting and data analysis. Explore how this integration streamlines the process of extracting, analyzing, and presenting critical business data within Excel, providing a user-friendly interface for enhanced decision-making. Discover how to leverage Excel's familiar environment to craft dynamic reports, visualize trends, and generate insightful dashboards directly from Business Central data. Gain invaluable insights on harnessing the full potential of Excel reports in Business Central to drive smarter business decisions and optimize operational efficiency.

Functional Topics: Reporting

Michelle Serna

Before becoming a Microsoft Dynamics Consultant 10 years ago, Michelle worked as an end user within Dynamics GP. Over the last several years, Michelle has focused on Dynamics 365 Business Central - from the program's inception as Project Madera to current day BC. She now works as the Director of ERP, designing implementations revolving around Business Central and leading the Business Central and Dynamics GP teams. As of 2021, Michelle is a Certified Microsoft Dynamics 365 Business Central Functional Consultant.

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2:45 PM - 3:45 PM

Excel Life Hacks - Tips and Tricks for Excel for ALL USERS!

Larkspur

Cross Product
Functional Beginner

Shawn Dorward

Do you want to learn about over 30 tips and tricks for using Excel? Join me for this session to learn how to take that data you extract from your Dynamics Product and make it dance, sing and even more!!! :) There will be many tips for everyone here, so please, tell your friends and come learn!!

Functional Topics: Finance

Shawn Dorward

Shawn Dorward (Vice President at sa.global) is a business and technology professional focusing on efficiencies and maximizing the return on projects and technology investments. Shawn proudly serves the Dynamics Community and can often be found presenting at community events around the US and online. He regularly shares his tips and experiences via his personal blog site, LifeHacks365.com. LifeHacks365.com provides tips and tricks for Dynamics 365 products, such as Dynamics GP & Business Central (BC), as well as Office 365 products, such as Excel & Outlook.

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2:45 PM - 3:45 PM

60 Power Platform Tips in 60 Minutes

Primrose

Customer Engagement
Functional Intermediate

Kylie Kiser and Heidi Neuhauser

Your favorite fast-talking MVP duo will rattle off as many tips as we can fit in our time! We’re talking about tools, best practices, tips and tricks for Dynamics 365, Power Apps, and other Power Platform tools! We will also be using a Power App to randomly select our tips from a bank of over 150! This means you can only see these tips here! Let’s see if we can get through all 60 or maybe even more!

Functional Topics: Fundamentals

Kylie Kiser

Kylie Kiser is a Power Platform enthusiast who has been working with Microsoft technologies for over 10 years. She is passionate about the community and shows this through blogging, presenting, and hosting events. She leads a thriving user group based in Washington, DC. Kylie is also a Microsoft Business Applications MVP!

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Heidi Neuhauser

Heidi Neuhauser is a Director of CRM Projects at Reenhanced. She is a Microsoft MVP for Business Applications and is passionate about user adoption, out-of-the-box configuration tools, Dynamics 365 and the Power Platform.

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2:45 PM - 3:45 PM

Kickstart Your Team's Power BI Journey for Dynamics GP

Iris

Dynamics GP
Cross Product
Technical Beginner

David Laster

Let's be real; the GP reports have all gone stale. It's time we freshen up the reporting, inquiry, and distribution of financial and other information from Dynamics GP! We'll discuss how to get started with Power BI reporting for GP, and also demonstrate a myriad of incredibly useful ways Power BI will speed-up, clean-up, and especially freshen-up your GP data.

Technical Topics: Implementation, Microsoft Teams, Optimization, User Adoption

David Laster

Dynamics GP | Business Central | Power BI Enthusiast and Team Lead Bullhorn GP/BC Connectors Product Manager Experienced Accountant & ERP Systems Implementation and Reporting Expert

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2:45 PM - 3:45 PM

GP, SQL views, and Macros… optimizing your system is easier than ever!

Bluebell

Dynamics GP
Functional Intermediate

Amber Bell and John Arnold

Join John Arnold, and Amber Bell as we show you how using SQL views and Stored Procedures along with GP’s live Excel Reports feature, and John’s free Macro Replicator tool can revolutionize data cleanup, and even entry for your team! Attendees will be able to download free SQL views, and the free macro replicator to review and update master records, and more!

Functional Topics: Finance, Migration, Optimization, Reporting

Amber Bell

For over 20 years, Amber Bell has helped countless companies get more out of Microsoft Dynamics GP. She has spoken at conferences and events across the country and loves making each session a fun and exciting learning experience! She is excited to be a part of DynamicsCon and can't wait to see you in Denver!

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John Arnold

Senior Software Engineer for US Digital. Geek/nerd for many years (decades) who still loved all forms of programming (C#, SQL...) Dedicated family man who loves his family, woodworking, Lego, puzzles, and Mtn Dew Born and raised in Pittsburgh but now calls the PNW home

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2:45 PM - 3:45 PM

How to bring new features into your ongoing rollout.

Blanca Peak

Finance ∓ Supply Chain
Functional All Levels

Beau Schwieso

Larger programs of implementations can last years, especially when rollouts to several legal entities are involved. With the rate at which Microsoft is introducing new functionality, it's imperative to have a strategy on how to evaluate that functionality based on what you may have initially developed. We'll talk through a recent case of how we did this in a lightweight, non-intrusive manner to simplify implementations and get the most out of the base solution.

Functional Topics: Supply Chain, Thought Leadership

Beau Schwieso

With 20 years of leadership experience in digital transformation across several manufacturing industries, I have consistently delivered strong results by removing barriers, setting clear goals, and holding myself and my team accountable for achieving them.

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2:45 PM - 3:45 PM

Streamline Project Management with Dynamics 365 Project Operations

Maroon Peak

Customer Engagement
Functional All Levels

Ashley Steiner and Ed Martinez

This session dives into project management, focusing on D365 Project Operations as a pivotal tool. Whether you're new to this platform or seeking to optimize your current operations, our session offers a comprehensive guide. We'll explore the nuances of Project Operations, demystifying its features and capabilities. Learn how to seamlessly integrate this tool into your project management strategies, from creating and managing projects to effectively allocating resources and timelines. We'll also explore best practices for implementation, helping you identify key data points and resources for a successful rollout. Our session is designed for project managers, team leads, and professionals keen on enhancing their project operations. With a blend of theoretical knowledge and practical insights, you'll leave equipped to elevate your project management game, ensuring profitability and success in your endeavors.

Functional Topics: Project Management

Ashley Steiner

Ashley started her career in Digital Marketing but found a love for connecting business processes with technology when she started using Dynamics as an end user. After learning how to customize version 2011 in a broom closet, Ashley decided to make Dynamics her full-time career and chase jobs, speaking opportunities, user groups, webinars, and networking opportunities. Ashley joins friends in hosting the Dynamics Hotdish podcast, sharing knowledge and expertise on Dynamics 365 and the Power Platform. Ashley earned the Microsoft Business Applications MVP award in early 2022.

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Ed Martinez

Ed Martinez is a certified Project Manager Professional (PMP) with 14 years of program management experience in Technology implementation projects, providing consulting services for both public and private sectors supporting clients that range from small boutiques to fortune 500 companies.

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2:45 PM - 3:45 PM

How to Create Content that Pops and Boosts Your Social Media Presence

Pikes Peak

Cross Product
Functional All Levels

Peter Ramer and Alex Meyer

You have great ideas and valuable insights to share with the world, but you struggle to get your content noticed by your ideal audience. You wonder why your articles don’t rank well on Google, why your LinkedIn posts don’t get many likes and comments, and why your YouTube videos don’t get many views and subscribers. You’re not alone. Many content creators face the same challenges in today’s competitive and crowded online space. But there is a way to stand out from the crowd and attract more attention, engagement, and conversions with your content. In this session, you will learn crucial lessons on how to maximize your SEO scores, grow a larger following on LinkedIn, and ensure your YouTube views keep climbing. By the end of this course, you will be able to reach more people, build trust and authority, and grow your brand online.

Functional Topics: Fundamentals, Marketing, Other, Sales & Marketing, Thought Leadership

Peter Ramer

I am a Microsoft MVP and a Director on the Managed Application Services team at RSM working on Dynamics 365 for Finance and Operations. I focus on Retail, Commerce and Point of Sale support and customizations, including payment integrations. I lead and manage a team that helps clients streamline their business processes and achieve greater growth in the retail market. I provide technical and functional support to help diagnose and solve customer problems, while also providing ways to improve the client’s business further. I am a Colorado native, where I live with my wife and 3 kids.

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Alex Meyer

I currently work as a Senior Manager at Protiviti in their Technology Consulting practice helping deliver security, audit, risk, and compliance solutions to our clients. I have a deep technical background in Microsoft cloud business applications including Dynamics 365, Power Platform,and the Azure suite of solutions. I currently act as a subject matter expert surrounding Microsoft cloud security, auditing, and compliance topics and develop thought leadership material for public consumption by presenting at conferences/webinars, writing books/whitepapers/blog posts, and hosting podcasts.

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4:00 PM - 5:00 PM

Power BI factboxes in your BC Lists - Relevant KPIs at your fingertips!

Evergreen A

Business Central
Technical Intermediate

AJ Ansari

Imagine how much time you could save if you could see KPIs for a Customer, Vendor, Item, or Job record as soon as you select it on a list page in BC. Imagine no more, because it can be done and I'll show you how. How to create the right sized report, what visuals work best, how to include more information on supporting report pages, and most importantly, how to mount them to a factbox in BC and get it filtering on the selected record.

Technical Topics: Fundamentals, Implementation, Integration

AJ Ansari

AJ is a recovering consultant with 16 years of experience working with Business Central and NAV and a Microsoft MVP since 2018. He has been presenting sessions on Business Central, Power BI, sales and leadership topics at Partner and User-Group conferences since 2012. Over the years, he has served as a practice leader, presales specialist and product evangelist. AJ is a member of the Business Journals Leadership Trust and a recipient of multiple accolades, most notably the Directions North America Under 40 Excellence award, the BCUG / NAVUG All-Star and the Community Summit Legends Award.

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4:00 PM - 5:00 PM

The Doctor is in! How to Perform an ERP Health Check

Evergreen B

Business Central
Cross Product
Functional All Levels

Andrea Hall and Andrea Ryerson

It’s vital that we take care of the systems our organizations have invested in and depend on every day. A regular Health Check is a key component of doing just that. Learn how to tackle this endeavor by following an efficient and repeatable process. You’ll walk away with a plan to perform a Health Check on your system from multiple points of view. This will set you up to take actions to reduce risk, maximize the use of the system, and identify items for next year’s budget. Want to leave this conference with something to put into practice immediately – and be a hero – this is it.

Functional Topics: Fundamentals, Project Management, Optimization, Other, Thought Leadership

Andrea Hall

Andrea Hall led the IT/systems team on the client side for 20+ years before joining Innovia Consulting. She has worked with NAV/BC/CRM - and many other systems. She and her team successfully executed countless projects implementing, upgrading, and optimizing systems during this time. Through the school of hard knocks and then practice-practice-practice, they discovered the ways in which the client can and should participate in projects for the ultimate success story.

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Andrea Ryerson

I have 24 years of NAV under my belt and currently moving into the BC world. I started off working as a consultant through an ISV, and now am at the client side where I started as their NAV engineer and moved into the Dir. of IT role.

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4:00 PM - 5:00 PM

Stump the Microsoft Experts - Cross Workload

Evergreen C

Customer Engagement
Functional All Levels

Michelle L Albright, Marcio Decat, Beth Burrell, David Humphreys, Justin Coaxum, and Tim Smith

Do you think you know everything about Dynamics 365? Are you ready to test your knowledge and skills against the experts? In this session, you will have the opportunity to challenge a panel of technical specialists from Microsoft and see if you can stump them with your toughest questions. Whether you are a developer, an administrator, a consultant, or a power user, you will find this session fun and informative. You will also learn some tips and tricks from the pros and discover new features and capabilities of Dynamics 365. Join us for this session and see if you have what it takes to stump the technical specialist.

Functional Topics: Customer Service, Project Management, Other, Sales & Marketing

Michelle L Albright

I have been working with Microsoft CRM since Beta = 20 years. I have worked at 2 major partners and have been at Microsoft for 7 years. I am a Dynamics Service Global Black Belt (GBB) and specialize in Field Service, Project Service and Customer Service.

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Marcio Decat

Marcio Decat is a Principal Technical Specialist in Dynamics at Microsoft. As a specialist in Dynamics 365 Field Service, Marcio brings a unique perspective and valuable insights to any event. Marcio has a wealth of experience speaking at major events such as Microsoft Ignite, Microsoft Business Applications Summit, Microsoft Ready, and Field Service USA. Not only is Marcio knowledgeable in his field, but he also possesses exceptional storytelling skills and has a natural ability to engage and captivate his audience.

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Beth Burrell

BIO hereAccomplished & results-oriented senior technology leader with progressive experience & expert proficiency in presales technology, project leadership, enterprise technology solutions & business process re-engineering. Passionate about technology & people on every project!

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David Humphreys

Microsoft Principle Technical Specialist - Global Black Belt - Field Service at Microsoft, 40+ years Delivering Field Service, CRM and ERP Solutions

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Justin Coaxum

Justin is a Technical Sales Director and Microsoft. Justin leads the Global Black Belt team focused on helping empower Microsoft's most strategic customers with Microsoft Business Applications.

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Tim Smith

Tim has been at Microsoft for 8 years. His current role is a Global Black Belt assisting customers achieve modern analytics that drive Customer Experiences. Prior to Microsoft he was a serial entrepreneur with a career that started in the Music Industry and evolved into systems integration with Great Plain and Microsoft CRM.

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4:00 PM - 5:00 PM

Ask the Experts - Admin / Technical

Evergreen D

Business Central
Technical All Levels

Steve Endow, Henrik Helgesen, and Tonya Bricco-Meske

Always insightful, incredibly valuable - it's time for Ask the Experts! Bring your thematic questions to get answers and be inspired with new ideas from your fellow community members. Our panel is ready for you!

Technical Topics: AI, AI + Automation, App Development, Azure, Dataverse, Fundamentals, Implementation, Integration, Security & Compliance, Microsoft Teams, Migration, Optimization, Other, Upgrades, User Adoption, User Case Study

Steve Endow

Steve is a Microsoft MVP specializing in Business Applications. He works with Business Central, Power Apps, Power Automate, Microsoft Azure, Dynamics GP, .NET, and SQL Server

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Henrik Helgesen

Henrik is a Veteran in the NAV and Business Central world. Henrik has worked with clients in a plethora of industries and geographic locations and sizes. Henrik is proud to be known as a dinosaur ...

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Tonya Bricco-Meske

Tonya is an accomplished developer with over seven years of experience specializing in the creation of tailored solutions for Microsoft Dynamics 365 Business Central and Dynamics NAV. Her expertise encompasses designing and implementing customizations, seamlessly integrating systems through APIs, harnessing the power of the Power Platform, and crafting insightful reports. Her versatile experience spans from executing on-premise installations and upgrades to providing top-notch support for many customers in the cloud.

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4:00 PM - 5:00 PM

D365FO Microsoft MVP Q&A Roundtable

Evergreen EF

Finance ∓ Supply Chain
Functional All Levels

Alex Meyer, Justin Carter, and Peter Ramer

In this round table session, we bring together a panel of experienced Dynamics 365 Finance and Operations Microsoft MVPs to answer audience D365FO questions, offer best practices, and discuss new/upcoming features in D365FO and the industry as a whole. Attendees will have the opportunity to ask questions and participate in a lively discussion with the panelists and fellow attendees so be sure to bring your questions!

Functional Topics: Thought Leadership

Alex Meyer

I currently work as a Senior Manager at Protiviti in their Technology Consulting practice helping deliver security, audit, risk, and compliance solutions to our clients. I have a deep technical background in Microsoft cloud business applications including Dynamics 365, Power Platform,and the Azure suite of solutions. I currently act as a subject matter expert surrounding Microsoft cloud security, auditing, and compliance topics and develop thought leadership material for public consumption by presenting at conferences/webinars, writing books/whitepapers/blog posts, and hosting podcasts.

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Justin Carter

Justin Carter is a Microsoft MVP in the Business Applications space since 2013, focused on Dynamics AX/365 F&O and Power Platform implementations. He has been in the Microsoft Dynamics space since 2007 and focused heavily on Commerce and Supply Chain verticals. If you ever see him out and about at the conferences, never hesitate to say and ask whatever questions you may have. If he doesn't have the answer, he can point you to someone who can. He enjoys time with his family, tennis, travel, home renovation activities, fermenting beverages (beer/wine), and playing music (vocals/guitar).

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Peter Ramer

I am a Microsoft MVP and a Director on the Managed Application Services team at RSM working on Dynamics 365 for Finance and Operations. I focus on Retail, Commerce and Point of Sale support and customizations, including payment integrations. I lead and manage a team that helps clients streamline their business processes and achieve greater growth in the retail market. I provide technical and functional support to help diagnose and solve customer problems, while also providing ways to improve the client’s business further. I am a Colorado native, where I live with my wife and 3 kids.

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4:00 PM - 5:00 PM

A winning hand: Cards for Power Apps

Cottonwood

Power Platform
Technical Beginner

Éric Sauvé

As easy as they are to build, even Power Apps are sometimes too much for simple scenarios. Cards for Power Apps offer a micro-app studio that allows makers to build quick solutions that can be shared via Teams and be based on Dataverse. During this session, you will learn about different types of use cases that cards help resolve and will be shown live how to create a card that is triggered from Dataverse and lets users provide updates for a record via Teams. You will walk away with a winning hand, knowing when cards for Power Apps suit you. Topics covered: • Cards for Power Apps • Sharing in Teams • Power Automate connector for Cards • Dataverse connector for Cards • Power Fx capabilities and limitations

Technical Topics: App Development, Dataverse, Microsoft Teams

Éric Sauvé

With more than 20 years of experience in IT and with a diverse path I've developed an awareness of what are the business key drivers that allow technology to be impactful. Very agile and adaptive to rapid changes and involved in the community, I've gained great knowledge about the potential the Power Platform brings to different organizations. Dynamics CE, Power Apps (Canvas and Model-Driven), Dataverse, Power Automate (flows), Power Pages, Microsoft Copilots, AI Builder... Yeah, I've worked on that ;-)

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4:00 PM - 5:00 PM

Ask the Experts - Supply Chain / Manufacturing

Aspen Amphitheater

Business Central
Functional All Levels

Andrew Good, Mark Hamblin, Steven Chinsky, and Michael Dionisi

Always insightful, incredibly valuable - it's time for Ask the Experts! Bring your thematic questions to get answers and be inspired with new ideas from your fellow community members. Our panel is ready for you!

Functional Topics: Inventory Management, Manufacturing, Optimization, Supply Chain

Andrew Good

Andrew’s extensive knowledge has been built from personal experiences with a wide range of companies. His Engineering background has been provided opportunities to work in a variety of operational and management roles. 23 years of Business Central/NAV experience means that he can provide a variety of perspectives. He has helped clients get the most out of their BC/NAV systems, through integrations, upgrades, and extensions that allow them to deal with their changing business environments. These projects range from integrations, financial operations, rentals, distribution and manufacturing.

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Mark Hamblin

Mark Hamblin is passionate about Dynamics 365 Business Central for manufacturing and distribution and has a deep technical knowledge of the platform.

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Steven Chinsky

Past experience - Over 240+ NAV/BC Implementations in Manuf., WMS, F&B, Retail, Service, Chemical, Indust. Equip., and Rental/Service - Over 16 years as an Accountant and Operations in a variety of positions Awards - Microsoft MVP, NAVUG/BC All-Star, DUG Guardian Award Professional - IMA/CMA – 1988, AICPA – 1985, APICS – 2004 - DCI Summit – Programming Committee, Board of Advisor - Dynamics User Group (DUG) – NAV/BC Forum Moderator, Dynamicscon LIVE Content Committee - Directions NA – Content Committee Certifications - MCP – MB-800, - Dynamics Credentialed Professional

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Michael Dionisi

Michael Dionisi is a Senior Consultant at LIDD. His main responsibility is to document the development of ERP solutions tailored to the specific requirements of the firm’s clients. His work plays a crucial role in LIDD’s ability to deliver a coherent and comprehensive software architecture to clients.

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4:00 PM - 5:00 PM

A “House on the Lake” and Chat GPT-izing Power BI

Larkspur

Power Platform
Technical Intermediate

Bill Spurling

A Data Lakehouse combines some of the best aspects of a data lake and the best aspects of a data warehouse. Learn how to leverage them and empower users with a single data repository for storage without sacrificing the flexibility of Data Lakes. Agenda: • Structured data, semi-structured data, and unstructured data built into a single repository • A new home for data engineers, data scientists, machine learning, AI, etc • Handling multiple data pipelines to read and write transactions without compromising data integrity • Benefits of a Data Lakehouse in analytics • PowerBI on display: Co-pilot AI, Machine learning, AI Insights, and dazzling visuals

Technical Topics: App Development, Dataverse, Fundamentals, Integration

Bill Spurling

- Software Architect/Engineer with experience in all phases of software development within the Dynamics 365 and Power Platform ecosystems - Ability to translate business vision into successful technical design and implementation - Ability to diagnose and avert potential issues - Technical leadership and mentoring ability - Excellent communication skills

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4:00 PM - 5:00 PM

Demand planning app for Microsoft Dynamics 365 Supply Chain Management

Primrose

Finance ∓ Supply Chain
Functional All Levels

Anthony Rucker

The Demand planning app for Microsoft Dynamics 365 Supply Chain Management is Microsoft's next-generation collaborative demand-planning solution. This app is powered by best-in-class forecasting algorithms and models, and offers immersive user experiences, intelligent reports, and analytics. It empowers organizations to build an agile, resilient, and sustainable demand planning practice that's fueled by intelligence and collaboration.

Functional Topics: Supply Chain

Anthony Rucker

15 years of experience in Supply Chain and Manufacturing operational roles, 24 years of experience in pre-sales consulting. APICS certified.

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4:00 PM - 5:00 PM

Unveiling the Truth: Debunking Dynamics GP Myths and Misconceptions

Iris

Dynamics GP
Functional Beginner

Carol Livingston, Bob McAdam, Fauwaz Hussain, and Tiffany Allen

Weary of all the buzz about Dynamics GP? Join us for an honest conversation about recent news from Microsoft, misinformation (FUD) surrounding Dynamics GP and how you can future proof GP. This interactive session features a panel of Dynamics GP experts who will debunk the Myths and Misconceptions about the future of Dynamics GP. Moderated by Dynamics industry expert, Carol Livingston, the panelists, Bob McAdam, Fauwaz Hussain and Tiffany Allen will share their experiences about the challenges GP stakeholders are facing with their ERP systems. We will discuss where you can make smart investments to leverage GP now, even as you prepare for the future. In this session, we will debunk several of the myths surrounding Dynamics GP: 1. Myth #1 - Dynamics GP is going away 2. Myth #2 – Microsoft and ISV’s have stopped adding new features for Dynamics GP 3. Myth #3 - Dynamics GP Customers must move off of GP now

Functional Topics: Optimization

Carol Livingston

Carol Livingston has over 25 years of financial and accounting experience from Controller to CFO. She later became as an ERP consultant, project manager and director of professional services leading ERP implementation teams at several Microsoft partners. She has a BS in Accounting from Seattle Pacific University, CPA from Washington State (inactive) and is a Microsoft Certified Professional. She is currently the President/Owner of Dynamics Connections LLC which provides ISV Education to Dynamics partners.

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Bob McAdam

I began my Dynamics SMB journey in 1998, working primarily with GP but more recently adding BC here with my role at Cavallo. I'm proud to advocate for DUG via my Advisory Board role as I have full faith in where this group is headed and know end users & partners alike will find activities & events here incredibly fulfilling. I have many years in Dynamics event management under my belt, so to continue this advocacy here is indeed a privilege.

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Fauwaz Hussain

Sr. Director, B2B Strategy, with 15 years of experience in electronic payment technology, encompassing ERP integration, payment security, channel partnerships, and sales. Since 2007, he has been actively working with Dynamics GP users to incorporate integrated payments and Accounts Receivable (AR) automation tools into their ERP system to maximize efficiency

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Tiffany Allen

Dedicated leader in strategic partnerships and technology sales responsible for driving growth in the Microsoft Dynamics channel for more than 15 years. Proven expertise in leveraging business automation software for Microsoft Dynamics to ensure enhanced operational efficiency. A dynamic public speaker passionate about sharing insights on the intersection of AI technology unique to Microsoft Dynamics. Committed to driving awareness innovation, lead generation and fostering collaborative solutions in the rapidly evolving business landscape.

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4:00 PM - 5:00 PM

Maximize Your Fit to Standard, Close your GAPs in your ERP System!

Blanca Peak

Finance ∓ Supply Chain
Functional All Levels

Gino Pack

Now that we are in SaaS world, Microsoft has taken amazing strides in minimizing how updates are applied to your ERP system to minimize down time. In some cases, customizations still pose a risk when you are required to update your ERP system twice per year. All businesses are unique, as your business is implementing your ERP, there will be GAPS between your current business processes and how your new ERP system operates. There are ways to increase your Fit-to-Standard while closing those identified GAPs! In this session, we will walk thru the approach of a FIT Gap Analisys and how you can keep your fit to standard at a very high percentage and minimize the number of customizations you are writing for your ERP implementation.

Functional Topics: Project Management, Thought Leadership

Gino Pack

I am a driven technology leader with Enterprise Resource Planning (ERP) as a focus of my technology profession. I have over 14 years of experience as a Business Analyst, Project Manager, Consultant and Team Leader on multiple full-cycle ERP implementations for Dynamics 365 Business Central / NAV, and Dynamics 365 Finance & Supply Chain. Gino has spent his career working for both end users as well as for a respected Microsoft Partner.

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4:00 PM - 5:00 PM

Unlocking CRM potential with Power Platform Magic

Maroon Peak

Customer Engagement
Functional Beginner

Rachel Irabor and Julie Yack

Building customer relationship is crucial to the growth of businesses and many organizations struggle this. Dynamics 365 CRM is a customer relationship management tool designed to help businesses improve the relationships with their customers and drive sales and marketing more successful. Understanding or knowing Microsoft Power Platform is a plus and one can easily transfer the knowledge on Power Platform to Dynamics 365 CRM. In this session we will be showing you how you can transfer your knowledge in Power Platform to Dynamics 365 CRM.

Functional Topics: Fundamentals

Rachel Irabor

I am a Power Platform who is passionate about building community, have a podcast where I help spread awareness about the capabilities of Microsoft Power Platform, a Youtuber, a Microsoft Student Ambassador and a Power Platform developer at a Microsoft Partner Company.

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Julie Yack

Julie Yack, learner, mentor, author, trainer, advocate, photographer, globetrotter, 15x Microsoft MVP

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4:00 PM - 5:00 PM

Ask the Experts - Finance

Pikes Peak

Business Central
Functional All Levels

Tanya Henderson, Kim Dallefeld, MVP, MCT, David Wiser, Cynthia Priebe, and Robb Delprado MVP, MCT

Always insightful, incredibly valuable - it's time for Ask the Experts! Bring your thematic questions to get answers and be inspired with new ideas from your fellow community members. Our panel is ready for you!

Functional Topics: Finance

Tanya Henderson

Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.

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Kim Dallefeld, MVP, MCT

28-year BC/NAV Consultant, MVP, MCT, MCP. My goal is to empower companies to get the most out of BC/NAV. Identifying what users really need/want in BC is the blueprint. Preparing a comparison of user's needs versus BC 'out-of-the-box', lays the foundation. Configuring BC to meet the user's requirements equates to plumbing and electrical for the system. My developer skills help to make sure developers put a roof on correctly! Then I can manage the project and provide communication to keep work on track, on time and on budget.

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David Wiser

With over 25 years as a Controller and Consultant, Dave is a proven Dynamics BC|NAV and business professional with broad experience in the planning, architecture, management, and implementation of Microsoft Dynamics Business Central/NAV. Dave is also proficient in the management of operations and finance functions, and the design, development and implementation of accounting and operating business processes and policies. Dave is a frequent trainer and presenter at various conferences with high approval ratings.

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Cynthia Priebe

When it comes to solving tough problems with Business Central, Cynthia Priebe has built a reputation as a go-to resource. Accounting automation, finance functions, & a deep knowledge of all things BC, Cynthia helps clients find The Righter Way™, of frequently more than one, to work in BC! Selected to write exam items for the first MB-800 exam, she is also a frequent presenter, published author, a Microsoft Certified Trainer & Certified Business Central Functional Consultant. Cynthia loves sharing her knowledge in ways that make the complicated understandable.

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Robb Delprado MVP, MCT

Robb is a 24-year veteran of the Navision, NAV, and BC world. He has spoken at Convergence, Directions and multiple User Group Conferences. He is an MCT, MCP, and a nonpracticing CPA.

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7:00 AM - 2:50 PM

Registration & Info Desk

Registration

7:00 AM - 8:00 AM

Continental Breakfast & Sponsor Mingling

Pavilion - Rocky Mtn Event Center

8:00 AM - 9:00 AM

Power Apps, AI Builder, and Cats!

Evergreen A

Power Platform
Technical Intermediate

Kylie Kiser and Mallory Lawhorne

Let's Work on a fun app together! We will include Power Apps, Dataverse, and AI Builder. Plus, there will be lots of cat pictures! Who doesn't love more cats?! In this session, we will walk through the steps to use AI Builder to build a model to detect which cat is in an image. Then we will put this in a Power App so users can see the model in action. Finally, we will put this data into Dataverse so we can keep track of how our model is performing.

Technical Topics: AI, App Development, Fundamentals

Kylie Kiser

Kylie Kiser is a Power Platform enthusiast who has been working with Microsoft technologies for over 10 years. She is passionate about the community and shows this through blogging, presenting, and hosting events. She leads a thriving user group based in Washington, DC. Kylie is also a Microsoft Business Applications MVP!

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Mallory Lawhorne

Senior Consultant at Microsoft Federal working with Dynamics 365 and the Power Platform since 2015. Loves cats and hockey.

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8:00 AM - 9:00 AM

CI/CD for Business Central Apps

Evergreen B

Business Central
Technical All Levels

Jarod Doak and Bryan Christian

In this session, we will cover the entire CI/CD process from a Business Central App code repository to deploying to the Production Environment like we use at VPT. By automating this process, your team can save 100s of hours a year. We will go over code repository structure, git branching strategies, creating a build pipeline using Docker containers with app dependencies included, and creating a CI/CD release pipeline for both OnPrem and Cloud.

Technical Topics: App Development, Azure, Integration

Jarod Doak

I've been a full stack developer for quite a long time in multiple industries. I love to travel, bar hop, cook, and binge on multimedia.

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Bryan Christian

Started with Dynamics NAV 2013 as the IT manager handling an implementation. I was helping with bugfix, report writing, and minor adjustments to the system even before we went live. Since then, I functioned as both the application consultant and developer for my company while we continued to use Dynamics NAV. We have now upgraded to Business Central as of Feb. 2023. I no longer perform the development, but I'm still heavily involved in any system changes we make and how we move forward.

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8:00 AM - 9:00 AM

Engineering Change Management 101

Evergreen C

Finance ∓ Supply Chain
Functional Beginner

Chris Nealon

Engineering Change Management (ECM) is a D365 Supply Chain capability that allows companies to manage product lifecycles in their core ERP. ECM is the perfect solution for companies that don't quite need a full PLM but desire many traditional PLM features.

Functional Topics: Manufacturing, Supply Chain

Chris Nealon

Chris has 11 years of experience with Supply Chain Management and D365. He works for the top business applications partner, Sunrise Technologies.

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8:00 AM - 9:00 AM

BC Manufacturing - Keys for Improving Data Accuracy

Evergreen D

Business Central
Functional Intermediate

Andrew Good

This is will be a hybrid session consisting of both a presentation and collaborative discussion. You will get an opportunity to learn different approaches for improving data accuracy from mast data to transactions. There are tools at your disposal within Business Central and Power Apps to help you get develop the right approach for your organization.

Functional Topics: Manufacturing

Andrew Good

Andrew’s extensive knowledge has been built from personal experiences with a wide range of companies. His Engineering background has been provided opportunities to work in a variety of operational and management roles. 23 years of Business Central/NAV experience means that he can provide a variety of perspectives. He has helped clients get the most out of their BC/NAV systems, through integrations, upgrades, and extensions that allow them to deal with their changing business environments. These projects range from integrations, financial operations, rentals, distribution and manufacturing.

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8:00 AM - 9:00 AM

How to become a Microsoft MVP

Evergreen EF

Cross Product
Functional All Levels

Liz McGlennen and Rachel Irabor

Are you passionate about making an impact in the tech community but unsure where to start? Explore the steps to becoming an MVP, from understanding the time commitment to showcasing your contributions. Learn how to position yourself for nomination & discover keys to making meaningful contributions, regardless of your background or seniority level. We'll cover strategies for increasing visibility, such as posting your work online and leveraging networks within the community. Once you've achieved MVP status, what's next? Explore how to continue growing your skills, navigating career transitions & maximizing your impact through ongoing contributions. Whether starting your journey or seeking to elevate existing contributions, this session will equip you with tools and insights to pursue MVP aspirations confidently. Join us and unlock the pathway to becoming a recognized leader in the community, where the journey itself is often the greatest reward.

Functional Topics: Other

Liz McGlennen

Liz's 13-year journey in Microsoft Dynamics & the stack led her through various roles in training, sales, delivery, & management. With an MBA & a BS in HRD, her love for training sparked in college. After 3 years as an independent consultant, she founded a nonprofit. Now, she's with DUG, spearheading TechFluent to democratize tech opportunities. Let's make tech fun & accessible for everyone!

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Rachel Irabor

I am a Power Platform who is passionate about building community, have a podcast where I help spread awareness about the capabilities of Microsoft Power Platform, a Youtuber, a Microsoft Student Ambassador and a Power Platform developer at a Microsoft Partner Company.

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8:00 AM - 9:00 AM

Exploring B2B Applications for D365 Commerce

Conifer

Finance ∓ Supply Chain
Functional Beginner

Kelly Mazur and Jennifer Holman

D365 Commerce is often thought of as an e-commerce platform for retail and CPG customers, but we’re seeing a growing demand for Commerce capabilities in a B2B setting across all industries. Join Kelly Mazur as she uncovers B2B use cases for Store Commerce App, e-commerce, field sales and self-service portals for customers in manufacturing, retail and beverage.

Functional Topics: Commerce

Kelly Mazur

At Evenica, Kelly leads the marketing strategy, Microsoft partnership, and brand alignment. Through strategic marketing planning she is articulating Evenica’s value of offerings, managing alliances and driving channel partnerships. Kelly oversees Evenica’s Microsoft partner strategy which includes understanding Microsoft programs and go-to-market approach, and how Evenica aligns itself to that momentum. Kelly's current focus is creating industry-specific sales plays and related content, to drive Dynamics 365 and Power Platform engagement for her sales team.

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Jennifer Holman

With over 15 years in the Microsoft Channel and 1000's of implementations, servicing D365 Commerce, F&O, Business Central, and others. Understanding the eco system allows me to drive success and guide the customer and our team through the digital transformation.

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8:00 AM - 9:00 AM

Unlock the potential of your Business Central data: create your first Power BI report

Cottonwood

Business Central
Functional Beginner

Shannon Lindsay and Chris Lindsay

In this session, we’ll explore how to unlock the potential of your Business Central data to create your first Power BI reports. We’ll start by showing you how to bring your Business Central tables into Power BI. From there, we’ll guide you through the process of transforming your data into a useful and insightful report. By the end of the session, you’ll have the knowledge and skills to create your own Power BI reports and make the most of your Business Central data. Join us to learn how to take your data analysis to the next level and unlock the power of Business Central using Power BI.

Functional Topics: Reporting

Shannon Lindsay

Shannon is a data and analytics witch with a background in global public health. She’s currently casting spells at Microsoft, creating learning materials for Power BI and Fabric. Shannon spends as much time as possible in the data community, participating in user groups and working with the fabulous Workout Wednesday team. Solving data puzzles, connecting brilliant minds to each other, and getting stuff done are some of Shannon’s favorite charms!

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Chris Lindsay

Chris has 10+ years of project management, 7 years of ERP Implementation, and 2 years of Business Central Implementation experience both as an end user and as a consultant/partner.

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8:00 AM - 9:00 AM

End User Training: How to Get it Right from Start to Finish

Aspen Amphitheater

Finance ∓ Supply Chain
Functional All Levels

Elif Item

End user training can be an afterthought compared to other activities by nature since it is mostly needed at the end of an implementation. You can take simple and executable steps throughout the implementation to make end user training a success. These steps (actions) will be explained in the context of a project timeline so that you can take this blueprint and apply what you see fit. The session will start with possible challenges you will face about end user training like lack of engagement from user community, users being busy with their day-to-day jobs, users having different learning styles and retention, etc. Then the session will continue with specific actions that you can take to overcome each challenge like starting the end user engagement as early as possible with various simple and fun tools. These actions will be placed into a high-level project timeline diagram start to finish so that you can determine which ones you can use for your specific project needs.

Functional Topics: Project Management, Thought Leadership

Elif Item

Elif Item is a passionate advocate for training, a product expert in D365 space, an accomplished instructor in the classroom and online. She is an MCT (Microsoft Certified Trainer) and MVP (Microsoft Most Valuable Professional) and the CEO and founder of Item by Item. She is also a part of the planning committee for the DUG DFW User group.

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8:00 AM - 9:00 AM

System Admin 101 for Dynamics 365 CE/CRM

Larkspur

Customer Engagement
Functional All Levels

Heidi Neuhauser

Welcome to the life of a Dynamics 365 System Administrator! If you're new, welcome! You're joining many phenomenal system admins and will soon learn that you will wear many, many hats. You are joining the ranks of the CRM Unicorn! Where you need to know everything and anything, the old way, and the new way, and keep up with new updates and changes rolling out. In this session, I will take you through a 60-minute System Admin boot camp. There is a lot to cover - we'll focus on solution management best practices, security model (working with security roles, business units, and more), working with views, forms, and columns, building model-driven apps, and more. When you complete System Admin 101, you will feel more prepared to tackle whatever your users have to throw at you!

Functional Topics: Customer Service, Fundamentals, Optimization, Other, Sales & Marketing

Heidi Neuhauser

Heidi Neuhauser is a Director of CRM Projects at Reenhanced. She is a Microsoft MVP for Business Applications and is passionate about user adoption, out-of-the-box configuration tools, Dynamics 365 and the Power Platform.

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8:00 AM - 9:00 AM

Microsoft Fabric Data Activator for the Power Platform

Primrose

Power Platform
Technical Advanced

Scott Sewell

Data Activator in Fabric allows responsive monitoring of important business trends in your data - for both near-real-time and streaming data. Learn how to create and use Fabric Reflexes with Power Automate and more to make your organization more responsive and powerful.

Technical Topics: AI + Automation, Dataverse, Implementation

Scott Sewell

As a Principal Product Manager within the Microsoft Fabric and Power BI team and a former Dynamics 365 Black Belt at Microsoft - I've seen firsthand how valuable the data in Dataverse can be for the decision-makers. I've also worked through the challenges that are commonly faced by makers when bringing Power BI to Dataverse or vice versa. I'm passionate about how valuable these two tools are when used together and I'm always excited to share and learn with other makers on the Power Platform.

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8:00 AM - 9:00 AM

Building cross-platform solutions with the Power Platform

Iris

Power Platform
Cross Product
Technical Intermediate

Kenneth Nielsen

This session will focus on how the Power Platform can be leveraged to rapidly prototype, build, and deliver cross-platform solutions leveraging Power Apps & Power Automate. The focus will be on a model-driven app built to manage the vendor onboarding process. This process includes new vendor request, W-9 data capture, new vendor review/approval, and new vendor creation in Dynamics 365 Finance upon final approval.

Technical Topics: App Development, Dataverse, Integration

Kenneth Nielsen

Kent is a Senior Manager and leader of the Power Platform CoE at Crowe LLP. He has over 10 years of consulting experience focusing on software implementation and customization. He has spent the past 6 years focused on building Power Platform solutions to accompany Dynamics 365 Finance & Supply Chain implementations.

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8:00 AM - 9:00 AM

Take Modern GP to the Pinnacle

Bluebell

Dynamics GP
Functional All Levels

John Kirsch

Raise your GP environment to new heights with this session. We will explore modern solutions to use for and with GP to get the most out of your systems. Hosted, cloud, hybrid - yes you can! We will cover using GP remotely, using Power Platform to expand your functionality, reporting in the cloud and some ISV add-ons that can help you use GP anywhere you choose. This session will provide you with the information and ideas on how you can make sure that you are modernizing and maximizing your GP experience.

Functional Topics: Optimization, Thought Leadership

John Kirsch

John is known for his leadership, which facilitates strong teamwork and positive working relationships. John has more than 20 years of experience with Microsoft Dynamics GP as a consultant, user, IT support, and controller. His breadth of experience includes working with hundreds of ERP implementations. He has extensive experience with SQL and performance tuning, report writing using Excel, SSRS, and other tools. On the functional side, John has expertise in the distribution modules, including inventory, sales order processing, and purchase order processing.

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8:00 AM - 9:00 AM

Relieve Inventory Reconciliation Headaches with your 3PL

Longs Peak

Business Central
Functional All Levels

Kimberly Mullin and Margaret Mextorf

Working with 3PLs can help you get products out to customers more quickly, but can also cause “synchronization headaches” as you try reconcile inventory across various warehouse locations and different systems. Join us as we explore strategies to achieve real-time data exchange with your 3PL, maintain precise inventory levels, and ensure there are no disruptions. With a closely aligned system, distributors can provide customers with reliable delivery estimates and reduce the risk of order errors. This, in turn, enhances customer satisfaction, fosters loyalty, reduces carrying costs, and contributes to positive brand perception.

Functional Topics: Supply Chain

Kimberly Mullin

I have been using Dynamics (NAV and BC) for the last 8+ years. I have extensive experience in business process improvements/project management and EDI. I have a strong background in process reengineering, problem solving, user training and support documentation. I have changed EDI platforms for 2 different companies and have saved the companies money by bringing EDI inhouse.

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Margaret Mextorf

Margaret has been working as an EDI Specialist with Lanham Associates for 3 years. Her prior background includes end user EDI management and E-Commerce Operations.

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8:00 AM - 9:00 AM

The AI-Team Chronicles: Unmasking AI Today

Blanca Peak

Cross Product
Functional All Levels

Madison Hillend

In this engaging session, we'll delve into the latest trends shaping the future of Microsoft Dynamics, ensuring you're equipped with the knowledge to harness the full potential of all of Microsoft's AI tools. Key Discussion Points: Ethics in AI CoPilot Fabric Staying Ahead of Trends Join us for a session filled with valuable insights, as we unravel the mysteries of AI within Dynamics 365. It's time to unmask the superpowers that will propel your business into the future!

Functional Topics: AI, AI + Automation, Thought Leadership

Madison Hillend

Madison is an experienced consultant with a passion for helping businesses maximize their efficiency through technology. She has a strong background in ERP software, business analytics, and reporting, with expertise in tools such as Power BI, Jet Reports, and Power Apps. Madison has helped clients across industries identify pain points in their current systems, diagnose complex problems, and implement executable strategies to optimize their operations. In her current role she focuses on implementing AI Analytics solutions.

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8:00 AM - 9:00 AM

Turn Clicks into Clarity: Understand User Behavior of Your Dynamics 365 CRM Users

Maroon Peak

Customer Engagement
Functional Beginner

Asif Rehmani

Want to get inside the minds of your Dynamics 365 CRM users without relying on hit-or-miss surveys to increase digital adoption? This eye-opening session will show you how to leverage the free Microsoft Clarity product for real-time behavioral analytics. Learn how to spot popular pages, dead clicks, rage clicks, and more in your environment and interpret them to improve your user training and support initiatives. By the end of this session, you'll know how to utilize heat maps, session recordings and other dashboard insights available in Microsoft Clarity to identify key areas where your users struggle, ensuring your governance and compliance measures are both effective and user-friendly. Don't miss out on this chance to revamp how you understand and support your users.

Functional Topics: Reporting, Thought Leadership

Asif Rehmani

Asif is the founder and CEO of VisualSP (https://www.visualsp.com) and is focused on the areas of digital transformation and digital adoption. Asif advises CIOs at organizations around the world on how best to support and train their employees. Asif has been training and mentoring on Microsoft technologies since 2002. He has been a Microsoft MVP for 16 years as of 2022 and has authored several books over the years for Wiley publications. Asif resides in United States, but has performed speaking engagements in Germany, Netherlands, New Zealand, UK, Sweden, Ireland, Canada and more.

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8:00 AM - 9:00 AM

Business Central Adoption: What to do After Go Live?

Pikes Peak

Business Central
Functional All Levels

Kristoffer Ruyeras

You are now in Business Central, and got the minimum viable product for the Go Live requirements, what do you do now? What are the next steps? This session will cover what companies should do after implementing Business Central and how you can get the most out of Business Central Post Go Live.

Functional Topics: Optimization, Other

Kristoffer Ruyeras

Kris is the VP of Operations at Tigunia, he leverages his rich experience and multifaceted skill set to drive operational efficiency, champion innovation, and steer organization towards its strategic objectives. Speaker, Technologist, Mentor, Brother, Father and Husband.

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9:15 AM - 10:15 AM

Unveiling the Robustness of Microsoft Dynamics 365 Business Central's Intercompany Features

Evergreen A

Business Central
Functional Intermediate

Holly Kutil and Claude Rustom

Join us for a compelling presentation that delves into the exceptional strength of Microsoft Dynamics 365 Business Central's Intercompany features. In a business landscape marked by complexity and interconnectedness, these features offer a rock-solid foundation for managing multi-entity operations seamlessly. Discover how Dynamics 365 Business Central's Intercompany capabilities empower organizations to optimize resources, streamline operations, and enhance decision-making across interconnected entities. Through real-world examples, explore the core components, effortless transaction management, operational harmony, and tangible benefits. This presentation offers a concise yet comprehensive insight into a solution that redefines intercompany collaboration.

Functional Topics: Finance

Holly Kutil

"🌟 Customer Success Manager | Valued Consultant | Relationship Builder 🌟 I'm committed to helping companies elevate their operational, financial, and technological processes. My expertise centers around harnessing the power of Microsoft Dynamics NAV and Business Central ERPs. These transformative solutions have the potential to redefine how businesses operate, and I'm thrilled to be a part of this journey. Let's connect, collaborate, and explore the endless possibilities of growth and success. Together, we can achieve more than we ever could alone.

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Claude Rustom

Senior Application Consultant at Innovia Consulting Experienced Senior Consultant (17 years of Experience in Implementing ERPs) with a demonstrated history of working in the information technology and services industry. Skilled in Business Process, Requirements Analysis and Project Management.

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9:15 AM - 10:15 AM

Zero to Hero: Real world scenario of GP to BC Migration

Evergreen B

Business Central
Cross Product
Technical Advanced

Cecile Dinh

Are you ready to transition to Microsoft Business Central and don't know where to start? In this session you will learn how easy to migrate your data from Dynamics GP to Business Central. Data to migrate includes Chart of Accounts, Customers, Vendors and GL Beginning Balance using Configuration Package.

Technical Topics: Implementation, Migration

Cecile Dinh

Cecile Dinh is a Microsoft Certified Professional, trustworthy, collaborative, dedicated, adaptive professional passionate in helping individuals integrate technology to meet evolving business needs. SPECIALTIES: 25+ years in Microsoft Dynamics GP. Involved in implementation, data requirement analysis, train users, provide technical support, installation and upgrade. Certified in D365 Business Central online and learning Microsoft Power Platform.

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9:15 AM - 10:15 AM

One word makes a difference: Copilot in D365 Customer Service & Copilot for Service compared

Evergreen C

Customer Engagement
Beginner

Marcus Schmidt

You probably never thought so much could be packed into two little words -- "in" and "for" -- but there are distinct differences between the Copilot experience built into Dynamics 365 Customer Service and Copilot for Service. We'll explore the differences at this session.

Marcus Schmidt

I'm part of the team that is building applications in Dynamics 365 that help our customers better serve and care for their customers.

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9:15 AM - 10:15 AM

Data Entities - Not Just for Implementation

Evergreen D

Finance ∓ Supply Chain
Functional Intermediate

Jody Cronk

Data entities are useful evry day, not just for loading master data during your implementation. A look at how the City of Columbus is using basic functionality around Data Entities and Data Management on a daily basis to save time on data entry.

Functional Topics: Finance, Fundamentals, Other

Jody Cronk

OSU graduate with a BA in Humanities (Women's Studies) 10+ year user/analyst in the AX/D365 F&O space, starting with AX2009 Background in manufacturing; specifically Inventory, Costing, BOM's & Master Planning Trading my inventory for encumbrances, I now work for the City of Columbus (Public Sector) on our D365 Support & Solutions team.

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9:15 AM - 10:15 AM

Trouble-shooting tools in Business Central for the every day superhero

Evergreen EF

Business Central
Functional Intermediate

Cari Corozza and Cynthia Priebe

Don't miss this session as we share some of our favorite troubleshooting tools available to functional users. You don't need to be a system admin or technical to benefit from this session. Become your own superhero and use these tools before escalating your error or problem to support.

Functional Topics: Finance, Fundamentals, Optimization, Other

Cari Corozza

I’m Accounting Manager and a Certified Public Accountant with New View Strategies (NVS), a global consulting and training company that helps Microsoft Dynamics 365 Business Central (BC)/NAV user-clients optimize the business impact of their ERP platform.

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Cynthia Priebe

When it comes to solving tough problems with Business Central, Cynthia Priebe has built a reputation as a go-to resource. Accounting automation, finance functions, & a deep knowledge of all things BC, Cynthia helps clients find The Righter Way™, of frequently more than one, to work in BC! Selected to write exam items for the first MB-800 exam, she is also a frequent presenter, published author, a Microsoft Certified Trainer & Certified Business Central Functional Consultant. Cynthia loves sharing her knowledge in ways that make the complicated understandable.

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9:15 AM - 10:15 AM

Getting the most of your Microsoft Investment

Conifer

Finance ∓ Supply Chain
Functional All Levels

Michelle Peters and Bobby Small

Microsoft products are ever evolving, developing new functionality or expanding an already existing products to include new capabilities. Staying current on what is new and what is coming is essential to continue to gain value from the investment you have already made into your back office. Learn from the Denver D365 User Group Leaders as they share their learnings on how organizations can work to build more value out of their Microsoft investment. This session will focus more on D365 F&O and Power Platform, but could apply across various pieces of Microsoft products. Topics covered include: Online Learning Platforms User Groups/Conferences Yammer Groups Team Structure that allows space for exploring new features Prioritizing Optimization Partner/ISV Relationships

Functional Topics: Finance, Project Management, Optimization, Other

Michelle Peters

Michelle has spent her career leading process improvements, system implementations, and finding ways for the back office to embrace new technology. She has worked at Ovintiv for over 15 years, leading many of the finance functions. She has a passion for efficiency and building high performing teams. Outside of the work she is a married mom of three amazing kiddos and one energetic fur baby.

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Bobby Small

I currently work at Ellipse Solutions, a Microsoft Gold Partner that specializes in Dynamics 365 and related products. I leverage my 20 + years experience in information systems and Dynamics 365 to help businesses improve their computing environments. I also love to exercise my creative skills to create and deliver engaging and informative Dynamics 365 content. I am passionate about building strong relationships, providing excellent customer service, and supporting the growth and success of Ellipse Solutions and the Microsoft Dynamics 365 community.

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9:15 AM - 10:15 AM

Virtual Tables in Model Driven Apps

Cottonwood

Customer Engagement
Technical Intermediate

Lokesh Patel

This presentation will give you the tools to configure virtual tables in Dataverse. No need for manual copies or even delayed Flows. Data will be synchronized and accurate. Using virtual tables, we can develop model-driven apps. We will walk through hands-on demos of how to build, configure, maintain, and troubleshoot the virtual table integration. The presentation will include developing a connection to an external source, review of Fetch-XML functionality, and solution management. An elevated privilege to an environment is required to enable virtual tables. Together, we will harmonize better than Captain Planet and the Planeteeres!

Technical Topics: Dataverse, Integration, User Case Study

Lokesh Patel

Lokesh Patel has a winding path to his current role. Educated as a civil engineer, forged as a consultant, and voluntold into administering software, he has a varied background. Through all this, he survived and brings his experience as an admin, developer, and user together to form a great combination.

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9:15 AM - 10:15 AM

Multi-Location Planning in Business Central

Aspen Amphitheater

Business Central
Functional Intermediate

Michael Dionisi

Running MRP/MPS can be a challenge for a single location. Adding the variable of multi-locations can make this challenge seem unbearable. Join us as we run planning scenarios based on both forecasted and actual demand for items with multiple locations and replenishment systems. This session will illuminate the possibilities of planning on a SKU level. Learning Objectives: Upon completion, participant will: • Learn how to setup Business Central for multi-location planning. • Understand how to create and configure a SKU card. • Learn how to run a planning worksheet for items with multiple locations and replenishment methods.

Functional Topics: Inventory Management, Supply Chain

Michael Dionisi

Michael Dionisi is a Senior Consultant at LIDD. His main responsibility is to document the development of ERP solutions tailored to the specific requirements of the firm’s clients. His work plays a crucial role in LIDD’s ability to deliver a coherent and comprehensive software architecture to clients.

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9:15 AM - 10:15 AM

Create Adaptative Cards with Power Apps

Larkspur

Power Platform
Functional Intermediate

Luc Labelle

Power Apps cards are micro-apps with enterprise data and workflows and interactive, lightweight UI elements that other applications can use as content. Because they're part of the Power Apps ecosystem, cards can add business logic through Power Fx and integration with business data through Power Platform connectors. Using cards, you can quickly build and share rich, actionable apps without any coding or IT expertise. Join us in this session to get started with Card in Power Apps. We will take a tour of the Power App Card Designer, go over the controls it has to offer, connect to different data sources and send a Card to a Teams channel.

Functional Topics: Fundamentals, Microsoft Teams, Optimization

Luc Labelle

Luc has been working in IT for the past 23 years. With over 15 years of experience as a consultant, he's been involved in countless Office 365, SharePoint, Power BI and Power Platform projects. The context of intervention he has worked in has allowed him to develop a significant technical skill set and a substantial understanding of numerous business models. Business Applications MVP, he runs the Montreal Business Applications User Group and has delivered countless of sessions around the world, always presenting on cutting edge Microsoft technology.

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9:15 AM - 10:15 AM

Dynamics 365 Sales to Field Service, Quote to Cash!

Primrose

Customer Engagement
Functional Intermediate

David Humphreys and Matthew Mead

This session delves into the transformative power of streamlining your business processes, from the initial quote all the way through to the final invoice of services provided by front line workers. Our event will showcase the interconnectedness of Dynamics 365 Sales and Field Service, demonstrating how the quote process seamlessly transitions into agreements, work orders, and invoicing. Explore firsthand how this dynamic integration optimizes your workflow, enhancing efficiency, and fostering a cohesive customer experience. Witness real-time demonstrations and simulations showcasing the fluid transition from sales engagements to field service operations.

Functional Topics: AI, Customer Service, Inventory Management, Optimization, Sales & Marketing

David Humphreys

Microsoft Principle Technical Specialist - Global Black Belt - Field Service at Microsoft, 40+ years Delivering Field Service, CRM and ERP Solutions

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Matthew Mead

As a Senior Global Black Belt Technical Specialist at Microsoft, I help organizations digitally transform, modernize, and create brilliant experiences to serve customers and citizens. With 19 years of consulting experience and multiple certifications in Power Platform, Dynamics 365, and Azure, I am a trusted advisor and a technical leader in the CRM domain.

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9:15 AM - 10:15 AM

Revolutionizing Finance: AP Automation with MS Dynamics GP

Iris

Dynamics GP
Functional All Levels

Michael Gummel

AP Automation means different things to different people. We will discuss what is AP Automation and how it can be achieved within MS Dynamics GP. We'll explore what's available out of the box and what other tools may be needed.

Functional Topics: AP/AR Automation

Michael Gummel

Michael has been a member of the Paradigm team since its inception and has more than 30 years of professional experience in accounting, technology, tax and auditing. During his previous position as product engineer for Paradigm Technology Consulting, Michael had exposure to many industries and has used this experience to provide well founded solutions to the business issues. Michael has been a frequent speaker at many industry events and has authored a number of magazine articles that have been published.

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9:15 AM - 10:15 AM

Spinach for Your Service: Power-Boosting Field Service with Power Platform

Bluebell

Power Platform
Cross Product
Technical Advanced

Marcio Decat

Just as Popeye powers up with spinach, watch how Dynamics 365 Field Service can get a supercharge with the Power Platform! This lively session will explore the art of using Power Apps, Power Automate, and Power Portals to transform and energize your field service operations. Discover innovative ways to create custom apps that streamline tasks, automate complex workflows, and bring new efficiencies to your service delivery. Learn how to construct engaging portals for enhanced customer interaction, all while keeping the user experience smooth and seamless. By integrating the robust capabilities of the Power Platform, you'll be able to turn Dynamics 365 Field Service into a powerhouse of productivity and efficiency. Join us for a fun and insightful journey into the world of service optimization - Popeye style!

Technical Topics: AI + Automation, App Development, Dataverse, Integration, Optimization

Marcio Decat

Marcio Decat is a Principal Technical Specialist in Dynamics at Microsoft. As a specialist in Dynamics 365 Field Service, Marcio brings a unique perspective and valuable insights to any event. Marcio has a wealth of experience speaking at major events such as Microsoft Ignite, Microsoft Business Applications Summit, Microsoft Ready, and Field Service USA. Not only is Marcio knowledgeable in his field, but he also possesses exceptional storytelling skills and has a natural ability to engage and captivate his audience.

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9:15 AM - 10:15 AM

Reinventing Project Operations with AI

Longs Peak

Finance ∓ Supply Chain
All Levels

Pooja Fandan

Join us to discover how AI can help project delivery teams collaborate efficiently, improve quality of customer interactions and efficiency of project delivery. The promise on time, on budget delivery of projects is made fun and interesting with Copilot and automation!

Pooja Fandan

I am a Product Manager with the Dynamics 365 AI ERP team at Microsoft, bringing over 16 years of experience in the ERP industry. My passion lies in leveraging the transformative capabilities of AI to enhance customer experience by streamlining their daily business operations. Through various AI capabilities in Dynamics 365 Project Operations, we are revolutionizing the landscape of business collaboration, fostering efficiency, and attaining unprecedented levels of operational excellence. Let us embark on this journey together towards a future of seamless and intelligent project management.

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9:15 AM - 10:15 AM

From Chaos to Control: Achieving a Smooth Financial Period Close in D365 F&O

Blanca Peak

Finance ∓ Supply Chain
Functional All Levels

Brittany Burke

Are you tired of struggling through a chaotic and stressful financial period close process in D365? Do you want to gain control over your financial data and ensure a smooth and accurate close every time? In this session, we will demonstrate how to take control of your period close process and achieve a streamlined close using the Financial Period Close Workspace in D365. Together we will discover the key features of the Financial Period Close Workspace and how to use them to validate, reconcile, and close your financial data. Attendees will learn best practices for setting up and customizing the workspace, navigating its components, and troubleshooting common issues. Attendees will gain a better understanding of the Financial Period Close Workspace in D365 and how to leverage it for greater control and efficiency in your period close process. You'll leave with practical tips and insights for improving your financial management and reporting and reducing risk.

Functional Topics: Finance

Brittany Burke

Brittany is an end-user turned Solutions Architect for D365 F&O who uses her Master’s in Accounting to bridge the gap between finance and technical teams. She strives to ensure client needs are heard, addressed, and resolved. When out-of-the-box solutions do not meet requirements, she designs comprehensive solutions that take business processes and end goals into account. Brittany focuses primarily on the financial modules of D365, delivering strong subject matter expertise in inventory costing, inventory transaction analysis, and inventory impact to financial statements.

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9:15 AM - 10:15 AM

The Power Platform for .Net Developers

Maroon Peak

Power Platform
Technical Intermediate

Aiden Kaskela and Michael Ochs

This sessions will give an overview of different areas of Microsoft's Power Platform, with a focus on how they can be extended with .Net. For instance, we'll look at how Power Automate is a strong automation engine on its own, but when you extend it with Azure Functions it's really powerful. Dataverse allows C# plugins (analogous to database triggers) which let you perform event driven automation; you can also send the events to a Service Bus for processing. We'll also look at writing a custom Virtual Entity provider so you can surface complex data from other data source.

Technical Topics: Dataverse

Aiden Kaskela

Business Applications MVP and Dynamics 365 / CRM enthusiast, I've been an Architect and Developer for 16 years. In my spare time I build free add-ons available at WorkflowElements.com. I'm very active in the Microsoft Dynamics CRM Forum and have been recognized as a Microsoft Community Contributor.

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Michael Ochs

I have over 20 years of software development experience and 18 years of MS Dynamics/Power Platform implementation and product development experience.

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9:15 AM - 10:15 AM

Unleash your Development Superpowers with VS Code Extensions

Pikes Peak

Business Central
Technical All Levels

Tonya Bricco-Meske

Join us as we reveal secrets that empower Business Central developers to conquer challenges and emerge victorious in the coding arena. From streamlining your development to enhancing your code quality, there are several VS Code extensions you need to supercharge your development lifecycle. We will explore extensions that include code snippets, actions, analyzers, keyboard shortcuts and more. You will leave this session with some new tips and tricks to enrich your AL development experience.

Technical Topics: App Development, Fundamentals, Optimization

Tonya Bricco-Meske

Tonya is an accomplished developer with over seven years of experience specializing in the creation of tailored solutions for Microsoft Dynamics 365 Business Central and Dynamics NAV. Her expertise encompasses designing and implementing customizations, seamlessly integrating systems through APIs, harnessing the power of the Power Platform, and crafting insightful reports. Her versatile experience spans from executing on-premise installations and upgrades to providing top-notch support for many customers in the cloud.

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10:15 AM - 10:30 AM

Break

Atrium, Evergreen Foyer, & Peak Foyer

10:30 AM - 11:30 AM

Microsoft Fabric vs. Power BI: What’s the Difference?

Evergreen A

Power Platform
Functional Beginner

Tanya Henderson

What is the architecture and capabilities of Power Bi vs Fabric? Come and learn the use cases and security and how to integrate Fabric with Power Bi.

Functional Topics: Reporting

Tanya Henderson

Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.

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10:30 AM - 11:30 AM

Flushing: Implementing Good Manufacturing Hygiene in Business Central

Evergreen B

Business Central
Functional Intermediate

AJ Ansari

When you are implementing Manufacturing (Production Management) in Business Central are you helping them maximize efficiency and lower costs today? Effective configuration of Flushing Methods can go a long way in helping businesses realize greater profitability and shorten production times. In this session, I start with the basics and build up to best practices that you can put to use on your next implementation!

Functional Topics: Inventory Management, Manufacturing, Supply Chain

AJ Ansari

AJ is a recovering consultant with 16 years of experience working with Business Central and NAV and a Microsoft MVP since 2018. He has been presenting sessions on Business Central, Power BI, sales and leadership topics at Partner and User-Group conferences since 2012. Over the years, he has served as a practice leader, presales specialist and product evangelist. AJ is a member of the Business Journals Leadership Trust and a recipient of multiple accolades, most notably the Directions North America Under 40 Excellence award, the BCUG / NAVUG All-Star and the Community Summit Legends Award.

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10:30 AM - 11:30 AM

Tips and Tricks For Getting More From Utilizing Fixed Assets in Business Central

Evergreen C

Business Central
Functional Intermediate

Robb Delprado MVP, MCT

Have you implemented Fixed Assets in BC? Are you utilizing all the Fixed Asset functionality? This fast-paced session will cover the "Budgted Asset", Multiple Depreciation Books, how to use the "Use Duplication List", Depreciation Tables, Main Assets, Component Assets, Maintenance, Insurance, and Indexing.

Functional Topics: Finance

Robb Delprado MVP, MCT

Robb is a 24-year veteran of the Navision, NAV, and BC world. He has spoken at Convergence, Directions and multiple User Group Conferences. He is an MCT, MCP, and a nonpracticing CPA.

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10:30 AM - 11:30 AM

Beyond Copilot: Integrating Custom AI Into Apps

Evergreen D

Cross Product
Functional All Levels

Geoff Ables

Chat GPT has been out for over a year and Copilot has been rolling out for over 6 months. It's time for your company to take AI to the next level and integrate custom AI capabilities that accelerate the productivity of every member of your team. In this non-technical session, we'll take a look at the capabilities and case studies of AI capabilities available through AI Builder, the OpenAI API, Azure Cognitive Services and more. You'll walk away with over 20 case studies and ideas for how you can integrate AI into the tasks your team has to manage every day. You'll lower costs, improve productivity, create better customer and employee experiences, and unleash your team to be super-humans!

Functional Topics: AI, AP/AR Automation, Azure, Customer Service, Inventory Management, Marketing, Manufacturing, Microsoft Teams, Project Management, Sales & Marketing, Thought Leadership

Geoff Ables

Geoff Ables is a thought leader on digital customer and employee engagement and a Microsoft MVP focusing on Dynamics 365, SharePoint, Teams and the Power Platform. Geoff's most recent book, "The LUCK Principle: Business Results at the Intersection of People and Profit," delivers fresh insight and inspiration into creating people-centric digital workplaces. His firm, C5 Insight, has twice been named an Inc 5000 company. Geoff is also an avid motorcycle and wine enthusiast and has appeared as a guest on TruTVs's, "The Impractical Jokers."

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10:30 AM - 11:30 AM

From Chaos to Control: Maintenance Planning and Scheduling in Microsoft Asset Management

Evergreen EF

Finance ∓ Supply Chain
Functional Intermediate

Thomas Krogh

Effective maintenance planning and work order scheduling ensure a safer and more cost-efficient work environment for asset-intensive businesses. During the session, you will learn: The fundamentals of maintenance planning and scheduling in Asset management - How to develop an effective maintenance plan - How to assign work orders - How to schedule work orders - The difference between long-term and short-term planning

Functional Topics: Inventory Management, Manufacturing, Project Management, Supply Chain

Thomas Krogh

I’ve worked with XAL, Navision, Axapta, Dynamics AX, and Dynamics 365F&O since 1999. The focus areas have been Service, Maintenance, Retail, Project, Trade, and Logistics. At Dynaway I’m responsible for all presale activities, I'm the course instructor on Dynaway Academy, and I've implemented D365 F&O Asset Management and Dynaway EAM around the world together with an AX Partner or directly with the customer. I've participated in many Proof of Concept workshops, understanding customer requirements and explaining how these requirements will be handled within Dynamics D365F&O.

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10:30 AM - 11:30 AM

How to Easily Migrate Historical Data to Dynamics 365

Conifer

Finance ∓ Supply Chain
Functional Intermediate

Eric van Hofwegen and Jon Phipps

Concerned about migrating legacy data and historical transactions to Dynamics 365 F&SCM? This session shares insights on the importance of historical data migration to D365 F&SCM and its impact on the success of an ERP implementation. Gain insights into: • Various methods for historical data migration and the role of data mapping • Strategies for migrating clean, accurate, and complete historical data • Ensuring migrated data accurately mirrors the source system • Retaining data in alignment with organizational standards The session concludes with a discussion on the best practices for historical data migration—including planning, testing, and monitoring the data migration process.

Functional Topics: Migration, Thought Leadership

Eric van Hofwegen

With over 20 years of experience in Microsoft Dynamics Eric van Hofwegen is an expert at providing business consultations to our customers and partner networks. He is passionate about assisting our partner and customer networks by analyzing business requirements, conducting workshops, delivering product specifications on customization, and modeling business processes.

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Jon Phipps

Jon has been supporting Microsoft Dynamics 365 users for the better part of the last decade. He has extensive experience helping users address their data and analytics challenges.

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10:30 AM - 11:30 AM

Cracking the sales productivity code

Cottonwood

Customer Engagement
Functional All Levels

Justin Coaxum

CRM has been around for decades, and sellers still don't use it. Will we ever crack the code? Come learn about how Microsoft is giving sellers tools they actually want to use that leverage Generative AI, CRM, CDP, and Low Code technology. Also hear lessons learned from Microsoft's journey to transform their sales organization with technology.

Functional Topics: AI, Microsoft Teams, Sales & Marketing, Thought Leadership

Justin Coaxum

Justin is a Technical Sales Director and Microsoft. Justin leads the Global Black Belt team focused on helping empower Microsoft's most strategic customers with Microsoft Business Applications.

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10:30 AM - 11:30 AM

Underutilized or Forgotten Features

Aspen Amphitheater

Business Central
Functional Beginner

Shawn Dorward and Andrew Good

Join us during this session to learn some forgotten or underutilized features within Microsoft Business Central that can help improve your quality of work!

Functional Topics: Fundamentals, Optimization

Shawn Dorward

Shawn Dorward (Vice President at sa.global) is a business and technology professional focusing on efficiencies and maximizing the return on projects and technology investments. Shawn proudly serves the Dynamics Community and can often be found presenting at community events around the US and online. He regularly shares his tips and experiences via his personal blog site, LifeHacks365.com. LifeHacks365.com provides tips and tricks for Dynamics 365 products, such as Dynamics GP & Business Central (BC), as well as Office 365 products, such as Excel & Outlook.

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Andrew Good

Andrew’s extensive knowledge has been built from personal experiences with a wide range of companies. His Engineering background has been provided opportunities to work in a variety of operational and management roles. 23 years of Business Central/NAV experience means that he can provide a variety of perspectives. He has helped clients get the most out of their BC/NAV systems, through integrations, upgrades, and extensions that allow them to deal with their changing business environments. These projects range from integrations, financial operations, rentals, distribution and manufacturing.

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10:30 AM - 11:30 AM

From Garbage In, to Diamonds Out - Better Master Data Management

Larkspur

Customer Engagement
Functional Intermediate

Tricia Desso-Cox and Malcolm McAuley

Every day your users are trying to work more efficiently and make better decisions with Dynamics 365 CE/CRM. And every day new AI solutions are coming out to help your users do that better than ever before. And all of this depends on having good data to make good decisions. But between 53%-80% of data in CRM systems is ROTII (Redundant, Outdated, Trivial, Inaccurate or Incomplete). The decisions your team makes, and their productivity, is only as good as the quality of the data in CRM. Garbage in. Garbage out. In this session you'll learn how to get your CRM data clean, a process for master data management to keep it clean, and third-party solutions to automate continuously cleaning your CRM data.

Functional Topics: Customer Service, Fundamentals, Marketing, Optimization, Other, Reporting, Sales & Marketing, Thought Leadership

Tricia Desso-Cox

I wear a lot of hats and love each one for different reasons! Want to chat about employee or customer engagement? User Adoption and Training? Personas, Business Process Design, Analysis or Project Management Initiatives? Please catch up with me for a quick chat! My credentials include a Masters in Management, Bachelors of Science in Business Management, a Six Sigma Green Belt and I'm an EOS Integrator. I'm looking forward to meeting you!

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Malcolm McAuley

Malcolm believes technology has the power to transform the way we work, impacting not only our effectiveness, but also our efficiency.

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10:30 AM - 11:30 AM

Rock your world with Power Automate.

Primrose

Power Platform
Technical All Levels

Herb Johnson and Chad Althaus

See how Power Automate Cloud and Desktop can make your workday more efficient. From eliminating repetitive tasks to reducing errors, you'll find many ideas to bring you more joy in your workday! This session is intended for anyone who is a User of Dynamics 365

Technical Topics: Fundamentals

Herb Johnson

Herb Johnson is a Senior Consultant at Stoneridge Software. With 10 years of experience, Herb’s specialties include installs, upgrades, configurations, and customizations. Prior to joining Stoneridge Software, he was a consultant for Professional Advantage. Herb was also in the Marine Corps from 1983 to 1987, where he attended Computer Science School at the Marine Corps Base in Virginia.

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Chad Althaus

I love automation and low code technology. Putting it all together, sharing with the community, and learning from others is what it's all about. #LessCodeMorePower With a background in mechanical engineering and operations, I pivoted into IT and fell in love with Dynamics 365, managing an internal CRM at a large manufacturing company. I trained "citizen developers", empowering them to use the Power Platform independently. Through all this I have kindled a passion for the entire Power Platform, and now I get to help many companies transform their businesses working as a consultant.

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10:30 AM - 11:30 AM

How to leverage the Microsoft stack to enhance your Dynamics GP experience

Iris

Dynamics GP
Technical Intermediate

Paul Johnson

Do you want to take advantage of the latest Microsoft technologies to enhance your GP experience? Do you want to use Power BI, Power Apps, Power Automate and Azure to enhance your GP system? If so, this session is for you! In this session, you will learn how to: . Extended your on-premise system to the cloud using the data gateway. . Get started pulling data from GP databases to build out Power BI reports, Power Apps, and Power automate workflows. . Learn about modern authentication and emailing from GP. . Why you should be looking to move your GP system to be hosted on Azure and things to consider. . GP backups to Azure storage. . Tips and Tricks on how to setup your GP environment to be more secure and reduce costs associated with upgrades.

Technical Topics: Azure, Integration, Optimization, Other, Upgrades

Paul Johnson

I have been in the Microsoft ERP space for over 16 years. I have been working with Microsoft GP in functional and technical roles helping clients get the most out of there GP system. I am always looking to find creative ways to leverage the full Microsoft Stack for my clients win.

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10:30 AM - 11:30 AM

Dynamics 365 Finance and Supply Chain Management Data Archiving

Maroon Peak

Finance ∓ Supply Chain
Technical Intermediate

Ajay Kumar Singh and Purvesh Vaghasia

Archive - Move to History and DATAVERSE Long-term retention storage.This feature lets you archive data in Dynamics 365 Finance. Using existing automation available in Dynamics 365 Finance, the data will move consistently, safely, and securely to the data archive while you continue to report and analyze historical data using standard reporting.

Technical Topics: Dataverse, Optimization

Ajay Kumar Singh

Over 19 year of Dynamics 365 F&SCM implementation and support experiencing. Currently with Microsoft Dynamics 365 F&SCM CPS aks FastTrack helping customer in implementation.

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Purvesh Vaghasia

Senior Solution Architect at Microsoft with 18 years of IT experience in managing all facets of Microsoft Dynamics ERP implementation projects. 14 years in Microsoft Dynamics ERP experience with several end to end implementations using different versions of Microsoft Dynamics ERP (AX 2009, AX 2012, D365 for F&O).

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10:30 AM - 11:30 AM

Using the Business Central Admin API

Pikes Peak

Business Central
Technical Advanced

Ross Boe

We will discover what the Business Central Admin API is and how it will improve the management of your Business Central environments. We will cover topics such as authentication, environment management, capturing telemetry, and managing upgrades.

Technical Topics: Implementation, Integration, Upgrades

Ross Boe

I have worked in software development for 28 years. I was introduced to Dynamics CRM 2011 in 2011 and recognized quickly the power of the flexibility of the platform. Except for a couple of years to be the head architect at a large healthcare organization I have worked with Dynamics CRM and the Power Platform since then.

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11:30 AM - 12:30 PM

Lunch

Pavilion - Rocky Mtn Event Center

12:30 PM - 1:30 PM

Back to the Basics: 3 Supply Chain Capabilities to Address in 2024

Evergreen A

Cross Product
Functional All Levels

Jeffrey Porter and Jeff Woodmansee

While all businesses have different drivers and market dynamics, there are three (3) capabilities that everyone should implement. If you want to lower costs, be prepared to manage through pandemic situations, create supply chain resiliency, and improve overall performance, working to put these core capabilities in place should be at the top of your Operational Objectives. With the onset of the pandemic in 2020 and the subsequent havoc, it created for many companies and the lingering impacts, there continues to be a need to get back to the basics of supply chain management.

Functional Topics: AI + Automation, Diversity, Equity & Inclusion, Inventory Management, Manufacturing, Reporting, Supply Chain, Thought Leadership

Jeffrey Porter

Jeffrey is passionate about serving others and leverages his 30 years of hands-on experience developing solutions and processes for inventory planning and management within the distribution and manufacturing industries. Founding member of RockySoft and was instrumental in the company’s success from its inception. He served in multiple concurrent functions (Business Development, Service, Leadership) to develop world-class supply chain software and services and functioned as CEO for 18 months, becoming one of the most respected supply chain planning software brands in North America.

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Jeff Woodmansee

Experienced and independent software professional with a demonstrated history of working in the supply chain industry, specifically forecasting, supply planning, and inventory optimization. Served in various roles including management, operations, sales, and account management/customer success management with a record of improvement. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating personalized solutions. Offering deep product knowledge with strong communication skills to help meet customer needs.

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12:30 PM - 1:30 PM

Searching for answers? Ready-to-use tools for any and all users in Business Central

Evergreen B

Business Central
Functional Beginner

Cynthia Priebe and Cari Corozza

Become a pro at searching and finding the correct data in Business Central. After this session, you will have at least 9 tools and tips to use immediately for finding the data you and your team need to make better decisions - financial, transactional, operational, no limits!

Functional Topics: Finance, Fundamentals, Reporting

Cynthia Priebe

When it comes to solving tough problems with Business Central, Cynthia Priebe has built a reputation as a go-to resource. Accounting automation, finance functions, & a deep knowledge of all things BC, Cynthia helps clients find The Righter Way™, of frequently more than one, to work in BC! Selected to write exam items for the first MB-800 exam, she is also a frequent presenter, published author, a Microsoft Certified Trainer & Certified Business Central Functional Consultant. Cynthia loves sharing her knowledge in ways that make the complicated understandable.

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Cari Corozza

I’m Accounting Manager and a Certified Public Accountant with New View Strategies (NVS), a global consulting and training company that helps Microsoft Dynamics 365 Business Central (BC)/NAV user-clients optimize the business impact of their ERP platform.

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12:30 PM - 1:30 PM

Harnessing the Power of Business Central's Workflow Toolbox

Evergreen C

Business Central
Functional Intermediate

Kevin Brunton and Savannah Dill

Explore the diverse landscape of work flow, approvals, and task management options within Business Central. Delve into the native BC work flow designed for approvals, uncovering its inherent limitations. Unlock the full potential of Power Automate, capable of handling virtually any work flow and task management scenario, and discover the key strategies for maximizing its effectiveness. Join us in this session as we navigate through these options, providing insights into their functionalities and offering practical tips for optimal utilization.

Functional Topics: Fundamentals, Optimization

Kevin Brunton

Providing clients solutions across the Microsoft Dynamics 365 platform to meet the client's unique requirements.

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Savannah Dill

I like to see myself as a hybrid practitioner, both a thinker and a doer, and being able not only to identify real opportunities at the fuzzy front end of the innovation process but also, design, develop and connect with users. Strong and diverse academic background with a Bachelor's of General Studies degree focused on Science and Mathematics from Indiana University South Bend. Masters degree in Emerging Media Design and Development from Ball State University Always warm and human.

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12:30 PM - 1:30 PM

Inventory to GL Reconciliation-Causes, Solutions, Preventions

Evergreen D

Business Central
Functional All Levels

Kim Dallefeld, MVP, MCT

Problems reconciling inventory subledger to your general? Come see real world examples of that create out of balance conditions. Understand solutions for finding the problems and correcting the root causes. And most importantly, learn how to prevent out of balance situations before they happen.

Functional Topics: Finance

Kim Dallefeld, MVP, MCT

28-year BC/NAV Consultant, MVP, MCT, MCP. My goal is to empower companies to get the most out of BC/NAV. Identifying what users really need/want in BC is the blueprint. Preparing a comparison of user's needs versus BC 'out-of-the-box', lays the foundation. Configuring BC to meet the user's requirements equates to plumbing and electrical for the system. My developer skills help to make sure developers put a roof on correctly! Then I can manage the project and provide communication to keep work on track, on time and on budget.

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12:30 PM - 1:30 PM

Business Applications Infrastructure as Code

Evergreen EF

Finance ∓ Supply Chain
Technical Intermediate

Ian Jensen

Join Microsoft's Ian Jensen for a walkthrough of Industry Solutions Engineering's latest innovation: an Infrastructure as Code (IaC) toolset for managing your Microsoft business applications infrastructure. If your organization is looking for ways to automate the deployment and management of Power Platform or D365 resources, this session is for you!

Technical Topics: Fundamentals, Security & Compliance, Other

Ian Jensen

Ian Jensen is a developer and architect who has been working with X++ for the past decade, and .NET development for the past 15 years. He has also worked on problems in ALM, administration, and most recently (of course) AI.

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12:30 PM - 1:30 PM

The Powerful Multitool: Power Platform and Microsoft Graph

Conifer

Power Platform
Technical Intermediate

Christopher Gill

Looking for a powerful productivity multitool that fits in your back pocket? Join us as we demonstrate using Microsoft Graph API, connectors, and Data Connect to power and extend Microsoft 365 experiences while working together to build unique, intelligent applications within Power Platform.

Technical Topics: AI, Azure, Dataverse, Implementation, Integration, Security & Compliance

Christopher Gill

My name is Christopher Gill and I am a learn-it-all with a combined 20 years of experience in Cloud Design and Administration, Enterprise Architecture, DevOps, and App management. I currently hold a Bachelor of Science degree in Computer Science from St. Bonaventure University and maintain over 30 technology industry certifications. I am passionate about learning and growing a community of experts and am frequently found on social media sharing best practices and experiences helping others be successful in their Datacenter and Cloud management journeys.

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12:30 PM - 1:30 PM

Extending the Power Platform with Custom Connectors

Cottonwood

Power Platform
Technical All Levels

Fausto Capellan Jr

The Power Platform offers a large number of connectors that can be easily used in both Power Apps and Power Automate. This includes Microsoft connectors for products such as SharePoint, Dynamics 365, and Azure. In addition to the Microsoft connectors, there are many Third-Party connectors that are available, such as Salesforce, DocuSign, and SAP ERP. But what if we want to consume other products that have their own APIs, and even internal APIs owned by our clients or employers, but there are no connectors available for them? Well, this is where Custom Connectors come into place. Come join this session to learn about custom connectors: what they are, how to create them, tips and tricks, and pitfalls to avoid. Additionally, there will be some custom connector demos for cool products many people and companies alike love to use.

Technical Topics: Fundamentals, Implementation, Integration, Other

Fausto Capellan Jr

Fausto Capellan, Jr is a Microsoft MVP in Business Applications, focused on the Power Platform: Microsoft Power Automate and Power Apps. He has worked with SharePoint both as an admin and as a developer for over 12 years. He is a frequent speaker at events such as Microsoft Ignite, Power Platform Summit, Microsoft Business Applications Summit, and SharePoint Saturdays. He is also a frequent collaborator at the Microsoft Power Automate Community forums assisting users with solutions.

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12:30 PM - 1:30 PM

Ask the Experts: Dynamics 365 Supply Chain Management

Aspen Amphitheater

Finance ∓ Supply Chain
Functional All Levels

Nicole Joyce and Anne Krupke

If you've got a burning question about Dynamics 365 Supply Chain Management, then this is the session for you. Bring your questions and our panel of experts will work to get them answered.

Functional Topics: Supply Chain

Nicole Joyce

Nicole is a Senior Solution Architect on the FastTrack team at Microsoft. She has 15 years of experience in Supply Chain Management and is especially passionate about all things related to Warehouse Management!

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Anne Krupke

Anne Krupke is a Senior Product Marketing Manager at Microsoft who specializes in Dynamics 365 Finance and Supply Chain management. She has been an avid community member throughout her Dynamics career and is a veteran presenter at DynamicsCon Live.

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12:30 PM - 1:30 PM

The XrmToolBox: What every CRM Admin should know

Larkspur

Customer Engagement
Technical Intermediate

Ashley Steiner and Erika Romero

Managing a CRM environment can be challenging, but with the right tools, it becomes a breeze. This session is dedicated to one such indispensable toolset - the XrmToolBox. Designed for CRM administrators, this session will guide you through the essentials of the XrmToolBox. You'll learn about the most useful tools and how to leverage them effectively to enhance your CRM administration skills. Our aim is not just to introduce these tools but to provide hands-on experience, ensuring you walk away with a comprehensive understanding of their functionality and application. By the end of this session, you'll be well-versed in the XrmToolBox, ready to implement and utilize these tools to optimize your Dynamics 365/CRM environment. Whether you're new to CRM administration or looking to refine your toolset, this session is a step towards mastering your CRM domain.

Technical Topics: Dataverse, Fundamentals

Ashley Steiner

Ashley started her career in Digital Marketing but found a love for connecting business processes with technology when she started using Dynamics as an end user. After learning how to customize version 2011 in a broom closet, Ashley decided to make Dynamics her full-time career and chase jobs, speaking opportunities, user groups, webinars, and networking opportunities. Ashley joins friends in hosting the Dynamics Hotdish podcast, sharing knowledge and expertise on Dynamics 365 and the Power Platform. Ashley earned the Microsoft Business Applications MVP award in early 2022.

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Erika Romero

Moving from a healthcare background to the technology sector, I presently hold the position of Customer Engagement Consultant at PS Hummingbird. Having completed the TechFluent program, I've benefited greatly from the guidance of mentors and collaboration with peers. Now, I'm honored to join their ranks as a speaker. Within my current role, I harness technology to optimize operations and boost productivity, employing a range of tools found within the XrmToolBox suite.

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12:30 PM - 1:30 PM

Dynamic Dashboards: Making the most out of Dashboards with XrmToolBox, and embedded PowerBI and SSRS

Primrose

Customer Engagement
Functional Intermediate

Dana Service

How to take your dashboards to the next level with embedded PowerBI and SSRS and eyepopping colors and graphs using XrmToolBox and when it is best to use different tools

Functional Topics: Customer Service, Optimization, Reporting, Sales & Marketing

Dana Service

Experienced Dynamics CE/CRM consultant with 14 years of experience with Dynamics 365 in the finance, retail, and construction landscapes

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12:30 PM - 1:30 PM

Wait what's that button do, Cool!

Iris

Finance ∓ Supply Chain
Functional Beginner

Mark Zerr

Let's play detective while we snoop around procurement and sourcing uncovering those buttons you never click. What do Clean Up task do, what is CXML Management, Who are Purchase Expenditure Reviews, What can Multisource Policies do for me and much more.

Functional Topics: Fundamentals

Mark Zerr

As a long time user in the Dynamics D365/AX world I have seen a lot over the years. I enjoy sharing what I have learned over the years with others. As a local D365 User Group Leader I had the opportunity to not only share what I know but learn from others. In today D365 world things are changing faster than ever. Sharing what we know is a way to give back and personally gratifying. A fun fact about me is when not living the D365 dream you can find me with my daughter attending Llama shows.

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12:30 PM - 1:30 PM

5 Points on why moving from GP to BC can be hard

Bluebell

Dynamics GP
Functional Intermediate

Scott Jorgens and Marvin Burnett

Learn FIVE valuable opinions and insights from a top Canadian partner for Dynamics GP support and GP to Business Central migrations. Migrations can be hard, there are some gotchas that may surprise you. When building your business case for change, for some, the level of effort to change ERP systems may actually point towards staying on Dynamics GP for as long as possible. Presented by Marvin Burnett, Director ERP Consulting at Endeavour Solutions / GP Support North. Marvin is a CPA and brings great real-world insights and 30+ years in Dynamics GP and more recently Business Central. Marvin will also be joined by Scott Jorgens, Director at Endeavour Solutions.

Functional Topics: Finance, Fundamentals, Migration, Thought Leadership

Scott Jorgens

Scott Jorgens and Marvin Burnett are members of the leadership team at Endeavour Solutions, the largest Dynamics GP and Business Central partner in Canada. GP Support North, is the dedicated GP consulting team within Endeavour, which is continuing to actively grow its Dynamics GP client base and consulting team organically and via acquisitions. Endeavour also has a strong Business Central practice and CRM consulting team. Marvin Burnett is the Director of ERP Consulting and brings a wealth of experience as a CPA and lead architect for GP, GP to BCl, and custom Business Central ERP installs.

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Marvin Burnett

Marvin has over 25 years of experience working with Microsoft Dynamics ERP systems. Marvin has a CPA/CMA Designation and is a graduate from the University of Manitoba. While implementing projects at various companies, Marvin has worked with a wide variety of ISV’s/Extensions, including Manufacturing, Multi-Entity, AP Automation, Document Management, Bank Reconciliation, and Warehouse Management. Marvin is Microsoft certified in MCNPS, MCTS, MBSS, MBSR, SA with cross-platform knowledge in Dynamics 365 Business Central and Dynamics GP ERP.

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1:30 PM - 1:45 PM

Welcome to the 2nd Annual Partner Marketing Event!

Pikes Peak

All Levels

DUG Dynamics User Group, Jason Gumpert, Rick McCutcheon, and Adam Berezin

Join the team behind MSDynamicsWorld (MSDW) and a lineup of top experts from around the Microsoft Business Applications ecosystem for an exclusive Partner Marketing Event at DynamicsCon LIVE to explore marketing strategies that are producing winning results in the Dynamics and Power Platform channel. This will be a place to network with peers and explore with Dynamics marketing experts new and exclusive data on the habits of Dynamics content consumption, solution research; buyer attitudes; and sales and marketing tactics that are yielding the best sales results. You’ll also hear from channel veterans on how VARs and ISVs can get the most out of their partnerships.

DUG Dynamics User Group

"Dynamics User Group (DUG) is a user and partner community, independent from Microsoft, focused on personal and professional growth for Microsoft Dynamics 365, Dynamics GP, and Power Platform professionals. Through our FREE membership, we empower everyday users, administrators, developers, and partners with the tools and information required to excel in their professions. Tools like online discussion forums, live and virtual events, educational videos on our YouTube Channel, and local Meetups to give our community the super-powered resources they need to succeed."

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Jason Gumpert

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Rick McCutcheon

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Adam Berezin

Adam Berezin is a co-founder of MSDynamicsWorld.com (MSDW) and has served as CEO since its inception in 2008. Adam is responsible for the strategic direction of the company, overseeing all business development efforts, and the creation of ISV and partner demand generation programs. In 2009, Adam created the first virtual trade show for the Microsoft Dynamics ERP and CRM community, Decisions, which ran for several years and grew to 55 sponsors and more than 3,000 attendees from 128 countries.

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1:45 PM - 2:45 PM

Getting Data from Dataverse inside of Teams

Evergreen A

Power Platform
Technical Intermediate

David Patrick

Microsoft Dataverse for Teams delivers a no code / low code out of the box data platform for Microsoft Teams. You get relational data storage, rich data types, enterprise-grade governance, and one-click solution deployment. Dataverse for Teams enables everyone to easily build and deploy apps. Come see what Dataverse for Teams is all about and how to get started building databased apps within Teams.

Technical Topics: App Development, Dataverse, Implementation, Microsoft Teams

David Patrick

Dave has been developing database applications for over 30 years. A Microsoft Certified Trainer (MCT) since 2001, he has taught many classes from Intro to Programming to Advanced SharePoint Development. Dave is a seven time Microsoft MVP and runs three user groups, MAD SharePoint, madsharepoint.com, the Mid Atlantic Cybersecurity Experts MeetUp, meetup.com/MACEME, and the Baltimore Cloud Meetup, meetup.com/Baltimore-Cloud. Dave does SharePoint training and application development for DSA, Inc. and has these certs: MCSD App Builder, MSCE for SharePoint, and MCSA SQL Server certification.

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1:45 PM - 2:45 PM

10 Myths about test automation on customer projects

Evergreen B

Business Central
Functional All Levels

Henrik Helgesen and Brad Prendergast

As customers adopt the Cloud-first approach and implement Business Central SaaS, the subject of Test Automation (TA) is often left behind when PTE development is needed. TA tends to be surrounded with a lot of myths and hear-say. The biggest of them: "You just can't sell that." Seemingly valid arguments, will have you believe that the workload and technical know-how required in order to provide your customers with TA is just "too much" and "not worth it" prevents you from even bringing it up. In this session Henrik Helgesen and Brad Prendergast will unravel 10 myths about Test Automation on customer projects.

Functional Topics: Other, Thought Leadership

Henrik Helgesen

Henrik is a Veteran in the NAV and Business Central world. Henrik has worked with clients in a plethora of industries and geographic locations and sizes. Henrik is proud to be known as a dinosaur ...

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Brad Prendergast

Hi! I am Brad, a Microsoft Dynamics 365 Business Central Enthusiast from the United States! I have a strong, deep-rooted passion for the Microsoft Dynamics 365 Business Central application and the tight-knit community. I started working with Microsoft Dynamics 365 Business Central (“Navision”) in ancient times, the late 90’s, when it first appeared in the United States market. In my time with Microsoft Dynamics 365 Business Central, I have worked for both “Partners” and “End Users” in almost every role.

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1:45 PM - 2:45 PM

The Ultimate Guide to Credit Card Payments in Dynamics 365 F&O

Evergreen C

Finance ∓ Supply Chain
Functional All Levels

Peter Ramer

Do you want to learn how to use credit cards effectively and securely in Dynamics 365 F&O? Do you want to master the process of authorization, capture, settlement, and funding? Do you want to know how to handle ecommerce transactions, stale authorizations, payment connectors, token migration, and more? If yes, then this is the course for you! In this course, you will learn everything you need to know about credit cards in Dynamics 365 F&O. You will explore the architecture, the security, the features, and the best practices of credit card payments in Dynamics 365 F&O. By the end of this course, you will be able to use credit cards confidently and efficiently in Dynamics 365 F&O.

Functional Topics: Commerce, Customer Service, Finance, Fundamentals, Sales & Marketing

Peter Ramer

I am a Microsoft MVP and a Director on the Managed Application Services team at RSM working on Dynamics 365 for Finance and Operations. I focus on Retail, Commerce and Point of Sale support and customizations, including payment integrations. I lead and manage a team that helps clients streamline their business processes and achieve greater growth in the retail market. I provide technical and functional support to help diagnose and solve customer problems, while also providing ways to improve the client’s business further. I am a Colorado native, where I live with my wife and 3 kids.

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1:45 PM - 2:45 PM

The Easy Way for Call Takers to Enter Service Orders for Requesters Not Yet in Business Central

Evergreen D

Business Central
Functional Intermediate

Robb Delprado MVP, MCT

Do you ever have a company you've never done business with, walk in or call into your Service Department? This session will demonstrate functionality only available in service for the instant creation of a Customer and their Service Item. In addition, we will demonstrate how to utilize the Relationship Management Profile to quickly capture key information for subsequent follow-up.

Functional Topics: Customer Service, Marketing, Optimization

Robb Delprado MVP, MCT

Robb is a 24-year veteran of the Navision, NAV, and BC world. He has spoken at Convergence, Directions and multiple User Group Conferences. He is an MCT, MCP, and a nonpracticing CPA.

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1:45 PM - 2:45 PM

Real-Life use cases of Analysis Mode in Business Central

Evergreen EF

Business Central
Functional Intermediate

Silviu Virlan

In this sessions will learn how to analyze data from list pages and queries using the data analysis mode. The data analysis mode enables you to analyze data directly from the page, without having to run a report or switch another application like Excel. It provides an interactive and versatile way to calculate, summarize, and examine data. Will examine a few use cases and what is involved with resolving them from a functional and technical perspective.

Functional Topics: Fundamentals, Inventory Management, Reporting

Silviu Virlan

I worked in the last 20 years with Microsoft technologies, contributing to solid .NET applications in the financial industry and ERP. Last 9 years I worked with Microsoft’s version of ERP for small businesses, also known as Business Central and its precursor Dynamics NAV. My community contributions are an attempt to help those that, just like me, searched and found solutions online or at conferences.

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1:45 PM - 2:45 PM

Transformative reporting power of Business Performance Analytics

Conifer

Finance ∓ Supply Chain
Functional All Levels

Mads P Bender and Vladimir Danoski

Uncover the transformative power of Business Performance Analytics (BPA) in D365FO! Microsoft's innovative feature is set to redefine business reporting, offering profound insights into various processes. With capabilities like Power BI report creation and a daily data refresh cycle, BPA stands as a strategic tool for in-depth business analysis. Dive in to harness the full potential of BPA and stay ahead in the world of analytics. Join the session to learn more and elevate your business insights!

Functional Topics: Reporting

Mads P Bender

With an M.Sc. in Organization Innovation and Entrepreneurship, I've leveraged my expertise to work as a Function Consultant for 2 years. With more than 5 years of experience in ERP systems, my focus has been on optimizing supply chain management and finance operations.

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Vladimir Danoski

My name is Vladimir Danoski. I am currently working as senior X++ developer at Cittros. With more than 4,5 years of experience with AX, I have worked on various clients and with different kind of tasks, varying from data correction jobs to complete integration of D365 F&O with some legacy/third party systems.

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1:45 PM - 2:45 PM

Customers, Marketing Co-Pilots, and the Future of Engagement

Cottonwood

Customer Engagement
Functional All Levels

Craig Harris

Join me for an insightful session delving into the cutting-edge realm of Microsoft Dynamics 365 Customer Insights Data & Journeys. In this presentation, we'll explore how organizations can unlock the full potential of their marketing strategies by leveraging these powerful tools. We’ll look at a demonstration that shows how the AI data workflow can start from a natural language query, avoiding the need for trial-and-error SQL strings, and get right to targeting a specific customer base using their interests. Consolidate your data into a single pane of glass and generate meaningful marketing segments. Then, using Customer Insights Journeys, you can engage directly with your customers in a way that’s not only helpful to them, but helps drive follow-on engagements. Along the way, why not use AI again to help you generate marketing emails to keep driving velocity in your overall workflow. Move faster, with more meaningful data, and have fun with it while you’re at it!

Functional Topics: AI, Marketing, Sales & Marketing

Craig Harris

I am almost awkwardly passionate about empowering business users to join their professional developer colleagues in designing software that's meaningful for their organizations through Microsoft's Power Platform and Dynamics 365 solution stack. Today I'm a Power Platform solution architect and technical specialist within Microsoft that specializes in helping the U.S. government unlock the potential of every member of their organizations to do more.

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1:45 PM - 2:45 PM

Microsoft Dynamics NAV: A Recipe for Success

Aspen Amphitheater

Business Central
Functional All Levels

William Wilson

At Park 100 Foods, it takes more than good recipes and production to create a successful product. We use item cards, Production BOMs and Microsoft Dynamics NAV reporting to ensure our products are as consistent today as they were 5, 10 years ago. In this session I will show you how we have customized NAV to allow us to sell, manufacture and procure the proper items and directions for success in producing fantastic soups and side dishes. We use NAV's many out of the box objects along with nutritional software, sorted EDI tools, Jet Reporting, Power BI and lots of customizations in our manufacturing process. Join me for an in depth look at how vital details are recorded on item cards and Production bills-of-material and distributed throughout the company from concept to sales and beyond.

Functional Topics: Commerce, Finance, Inventory Management, Manufacturing, Project Management, Reporting, Supply Chain, Thought Leadership

William Wilson

I have been with Park 100 Foods for 27 years and have been working Microsoft Dynamics NAV for over 20 years. I manage the system, design and develop many reports, pages and tables. I am married to my beautiful wife, Anita and we have 4 children and 3 grandchildren. I am an avid sports fan. I enjoy baseball, basketball and football. And after my family and my God, my true passion is music. I play guitar and bass guitar, sing and write music. We also love to travel.

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1:45 PM - 2:45 PM

Managing security with Teams in Dataverse and Dynamics 365

Larkspur

Customer Engagement
Technical Intermediate

Sarah Jelinek

When teamwork makes the dream work in an organization, it is critical that team members are able to do their work securely. In this session, Sarah will discuss and demonstrate how the different team types work when configuring team security. She will also demonstrate the options available for managing team membership within Dataverse and Dynamics 365.

Technical Topics: Dataverse, Fundamentals, Implementation, Security & Compliance

Sarah Jelinek

Sarah is a proud geek who loves technology and to help solve problems. She has been working with the Power Platform and Dynamics 365 since version 3.0 and loves every time there is a new release with new functionality. She has been a Microsoft Certified Trainer starting with Dynamics CRM since 2007 and enjoys showing people how Power Platform and Dynamics 365 can help them work smarter, not harder. Sarah currently works as a Director of Power Platform Solutions specializing in both the Power Platform and Dynamics 365.

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1:45 PM - 2:45 PM

#DynamicsCON24: Unleash the power of Microsoft copilot studio

Primrose

Power Platform
Technical All Levels

Ambesh Singh

Microsoft Copilot Studio lets you create powerful AI-powered copilots for a range of requests—from providing simple answers to common questions to resolving issues requiring complex conversations. Engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Framework. I will be covering the following topics in my 60 minutes session along with Q&A: -What is Microsoft Copilot Studio? -How does Copilot Studio work with Copilot for Microsoft 365? -Is Power Virtual Agents part of Copilot Studio? -How does Copilot Studio approach responsible AI? -Demo and business cases from past 3 implementation for large enterprise customers

Technical Topics: AI, AI + Automation, Dataverse, Fundamentals, Security & Compliance

Ambesh Singh

I am a father, software engineer, and architect at Avanade Deutschland GmbH, currently living in Germany. My interests range from technology to travel. I am also interested in entrepreneurship, reading, vlogging and programming.

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1:45 PM - 2:45 PM

Solve Your Reporting Needs with SQL Reporting Services

Iris

Dynamics GP
Technical Intermediate

David Feenstra

SQL Server Reporting Services (SSRS) is a powerful reporting tool that every GP user already owns. See how to leverage SSRS to provide dynamic, real time reporting across your entire organization.

Technical Topics: Other

David Feenstra

Dave has over 20 years of implementation experience with Dynamics GP and more recently with Business Central. Dave specializes in working through complex scenarios and streamlining difficult processes. Dave has been a presenter at numerous conferences for many years.

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1:45 PM - 2:45 PM

Dynamics 365 Licensing

Bluebell

Finance ∓ Supply Chain
Technical Advanced

Denis Guryev and Rick Wood

Navigating Microsoft’s licensing model and policies for Dynamics 365 seems daunting! However, when planned and addressed carefully in conjunction with your organization’s security needs, it becomes clearer. We will examine the latest user guides and Microsoft directions.

Technical Topics: Migration

Denis Guryev

Started working with Microsoft business products with AX 3.0 in 2006. Worked with Axapta 3.0, AX 4.0, AX 2009, AX 2012, Dynamics 365. Passionate about a range of technology - Machine Learning and AI, Big Data, Reporting, Distributed and Cloud processing, Test automation.

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Rick Wood

Rick Wood is Regional Director of Business Development at Ellipse Solutions where he has worked for 4+ years. He has held multiple roles in Business Development and Channel Management as a Dynamics User, VAR, and ISV, and has spent most of his 17+ years in the software industry focused on the Microsoft Dynamics Channel.

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1:45 PM - 2:45 PM

Partner Marketing Event Keynote

Pikes Peak

All Levels

DUG Dynamics User Group

DUG Dynamics User Group

"Dynamics User Group (DUG) is a user and partner community, independent from Microsoft, focused on personal and professional growth for Microsoft Dynamics 365, Dynamics GP, and Power Platform professionals. Through our FREE membership, we empower everyday users, administrators, developers, and partners with the tools and information required to excel in their professions. Tools like online discussion forums, live and virtual events, educational videos on our YouTube Channel, and local Meetups to give our community the super-powered resources they need to succeed."

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2:45 PM - 4:00 PM

MSDW Research Study Results: Are Dynamics Marketers & Users in Sync with Digital Marketing

Pikes Peak

Functional All Levels

Jason Gumpert, Kelly Mazur, Mary Miller, Monica Hoyer, and Cecile Dinh

This session will reveal the latest trends in MSDW’s ongoing research and benchmarking of which digital content and sources are most important to the Dynamics user community. It will explain how user preferences have changed over time so marketers can make best use of marketing tactics that work, and dispense with those that waste resources. An expert user and marketer panel will comment on these trends and provide us with even more insights from their own perspectives.

Functional Topics: Marketing

Jason Gumpert

As the editorial director of MSDynamicsWorld.com (MSDW), Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com. Prior to co-founding MSDW, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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Kelly Mazur

At Evenica, Kelly leads the marketing strategy, Microsoft partnership, and brand alignment. Through strategic marketing planning she is articulating Evenica’s value of offerings, managing alliances and driving channel partnerships. Kelly oversees Evenica’s Microsoft partner strategy which includes understanding Microsoft programs and go-to-market approach, and how Evenica aligns itself to that momentum. Kelly's current focus is creating industry-specific sales plays and related content, to drive Dynamics 365 and Power Platform engagement for her sales team.

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Mary Miller

Having been in B2B technology for 25+ years, Mary truly enjoys helping customers, partners, and team members overcome challenges and achieve their growth goals. My passion for B2B tech marketing in the financial sectors began when I experienced first-hand the challenges related to manual, inefficient processes faced by many back-office teams at small and mid-sized companies. Having started in the Dynamics community as a GP user, I love seeing the relationships and partnerships continue to grow!

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Monica Hoyer

I am a marketing executive and coach specializing in growing B2B SaaS companies. I thrive on leading experienced marketers to drive the business forward and execute strategy. Expertise in messaging, lead generation, product marketing, email, and sales enablement. I make strategic decisions based on data and testing. At my core, I am a collaborative and decisive leader who excels in a fast-paced environment.

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Cecile Dinh

Cecile Dinh is a Microsoft Certified Professional, trustworthy, collaborative, dedicated, adaptive professional passionate in helping individuals integrate technology to meet evolving business needs. SPECIALTIES: 25+ years in Microsoft Dynamics GP. Involved in implementation, data requirement analysis, train users, provide technical support, installation and upgrade. Certified in D365 Business Central online and learning Microsoft Power Platform.

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2:45 PM - 3:15 PM

#DUGHUGS & Goodbyes

Atrium, Evergreen Foyer, & Peak Foyer

4:00 PM - 4:15 PM

Networking Break

Pikes Peak

All Levels

Partner Marketing Event

Partner Marketing Event

4:15 PM - 5:15 PM

What Dynamics 365 Systems Integrators Want from Their ISV Relationships

Pikes Peak

Functional All Levels

Rick McCutcheon, David Gersten, Brion Reusche, Richard Dennis, and Stefanie Richter

Business Applications is one of the fastest-growing sectors of Microsoft’s commercial business. We are seeing both SMB customers and global enterprises actively moving their business applications to the Microsoft Cloud. One of the results of this wave of digital transformation is the growth of the number of ISV partners and add-on applications. The panel will provide guidance on taking advantage of the lucrative but complex relationships ISVs are forming with systems integrator (SI) partners in the Dynamics 365 and Power Platform space. Topics will include: • Initial contact – building the initial relationship • Getting to know each other – understanding the SI’s business and ISV’s offering • Getting serious – the partner agreement • Working your first deal • Building a long-term, high-touch, high-value relationship

Functional Topics: Marketing

Rick McCutcheon

As a 10-time Microsoft Dynamics MVP (CRM) and a Certified Sales Professional, I enjoy sharing my knowledge and expertise with others and contributing to the growth and success of the Dynamics 365 community. As the host of PartnerTalks.com, a weekly LinkedIn interview sho.

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David Gersten

David Gersten has 25+ years of experience in Business Process Solutions including Enterprise Resource Planning and Customer Relationship Management solutions. As a Senior Manager, Emerging Ecosystems, David is responsible for building and managing relationships with Microsoft, Acumatica and Sage Intacct, both direct and through our VAR channels, while identifying and strategizing on future markets for Paystand to consider expanding into. David brings to Paystand 14+ years of expertise managing sales, marketing, ISV and strategic relationships in the ERP VAR channel.    He is currently a Past-President of the Southern California (SoCal) chapter and a Past-Vice President of the Americas of the International Association of Microsoft Channel Partners (IAMCP). David also participated on the Partner Engagement Board for Microsoft’s Worldwide Partner Conference and is highly active in Dynamics User Group communities. He is an Alumni on the Advisory Task Force of Voices for Innovation, focusing on data privacy, payments, fraud, and PCI Compliance.  David has presented at many community events, including DirectionsNA, DynamicsCon, Community Summit, Microsoft Inspire, and other conferences. 

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Brion Reusche

I'm a proven, and passionate, solution sales professional focused on business applications. I have spent the past 17 years doing everything from support and implementation through global sales strategy and leading teams within the Microsoft Dynamics ecosystem. With a primary goal of continuous self-improvement, I enjoy absorbing business processes, immersing myself in industries, diving deep on cognitive buying behavior, and learning how to better lead teams.

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Richard Dennis

My passion is to help companies transform, improve and grow their businesses by implementing best in class technologies. As an acknowledged and proven Microsoft Dynamics 365 & business application authority, I have the unique ability to identify and solve business issues with innovative CRM solutions and industry best practices. I have an extensive track-record within the CRM & ERP consulting business. From pre sales, business development to technical and business solution delivery. This experience has put me in a perfect position to become a seasoned consultant.

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Stefanie Richter

Technology | Business Development | Microsoft | Dynamics365

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5:15 PM - 6:30 PM

Networking Social hosted by DUG

Pikes Peak

All Levels

Partner Marketing Event

Partner Marketing Event

7:30 AM - 8:00 AM

Continental Breakfast

Pikes Peak

All Levels

Partner Marketing Event

Partner Marketing Event

8:00 AM - 9:00 AM

Beyond the Drips: How to Build a Blueprint for a Watertight Funnel

Pikes Peak

Functional All Levels

Monica Hoyer, Candyce Edelen, and Sam Bush

Imagine a world where leads don't vanish into the void, but instead smoothly progress from curious strangers to loyal brand advocates. Say goodbye to software silos and discover the magic of integration. Learn how to harmoniously blend your CRM, marketing automation, and inbound marketing tools, ensuring consistent data flow and personalized communication across every touchpoint. Break down the barriers between your sales and marketing teams. We'll show you how to align them through shared data and insights, creating smoother handoffs and faster conversions. Ditch the guesswork and embrace data-driven decisions. Learn essential metrics and reporting techniques to track your progress, identify bottlenecks, and continuously improve your funnel performance. Join us for an engaging experience that will elevate your marketing game!

Functional Topics: Marketing

Monica Hoyer

With 20+ years of experience in Email Marketing, Monica has worked at various email service providers and on the brand side. From paid advertising to retention and everything in between, she is well versed in all areas of digital marketing. In her free time, Monica enjoys spending time with her elementary school son and her dog, a beagle rescue.

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Candyce Edelen

Candyce Edelen is a seasoned entrepreneur with plenty of road rash earned by co-founding two fin-tech companies, one of which made the Deloitte Fast 50 list in 2004. She launched PropelGrowth in 2007 and enjoyed 10 years of growth from inbound leads and referrals. In 2018, she pivoted to a new target market. Needing a way to find sales leads quickly, she experimented with LinkedIn and landed on a strategy that allowed her to book 125 sales calls and make $438K in sales within 6 months. 100s of sellers are now using her strategy to consistently and predictably build sales pipelines.

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Sam Bush

Senior B2B Marketer with a deep understanding of holistic marketing strategies and tactics. With a focus on sales enablement, content strategy, partner marketing, and demand generation, I pride myself on telling stories and creating experiences for every step in the buyer's journey. I a firm believer in out-of-the-box thinking when it comes to amping up your marketing game and I love to bounce ideas around with marketing peers. I've had the privilege of being in the channel for over seven years!

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9:00 AM - 10:00 AM

Supercharge Your Microsoft Partner Marketing with AI (AI generated)

Pikes Peak

Technical All Levels

Erica Hakonson

Almost a third of small businesses have already embraced AI, and an impressive 41% are in the process of developing an AI strategy for the future. Join us for an electrifying session showcasing AI's potential in Microsoft Partner marketing. Discover how to: - Elevate Content Quality with AI: Save time and resources while improving engagement. - Craft AI-Driven Content: Create resonant content aligned with your brand's message. - Master AI Content Prompts: Customize content for your marketing objectives. - Maximize AI Content Versatility: Repurpose content across platforms while maintaining brand voice. - Verify AI-Driven Content: Ensure authenticity and accuracy for trust and credibility. Live AI demonstration by award-winning B2B digital marketer, Erica Hakonson, a global expert who has worked with hundreds of Microsoft Partners. Don't miss this transformative session! Equip yourself with AI to elevate your Microsoft Partner marketing strategy and content to new heights.

Technical Topics: AI

Erica Hakonson

Erica Hakonson is the CEO and Founder of Maven Collective Marketing, the leading Marketing Partner for Microsoft Partners. Recognized as the Female Entrepreneur of the Year, Silver Award by the international Stevie Women in Business Awards, Editor's Choice by the CanadianSME National Business Awards and Top Small Business Female Executive Bronze Award by DataBird Business Journal, Hakonson is a MarTech expert who has provided insights and strategies for Microsoft Partners to navigate the vast MarTech landscape and effectively optimize digital presence.

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10:00 AM - 10:30 AM

Networking Break

Pikes Peak

All Levels

Partner Marketing Event

Partner Marketing Event

10:30 AM - 11:30 AM

Dynamics Marketers Share Their Secret Sauce When it Comes to Successful Marketing Campaigns

Pikes Peak

Functional All Levels

Jason Gumpert, Megan McDonagh, Rick McCutcheon, and Jessica Person

In this session we will hear from several seasoned Dynamics marketers who have figured out successful strategies to brand their companies or produce sales leads for their organizations. Whether it be with a strong thought leadership campaign, a holistic content strategy, establishing industry expertise, leveraging social media, or a 360 lead generation campaign, they will let you in on their Best Practices.

Functional Topics: Marketing

Jason Gumpert

As the editorial director of MSDynamicsWorld.com (MSDW), Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com. Prior to co-founding MSDW, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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Megan McDonagh

Megan has been a partner marketer for the last 6 years. She works with Microsoft VARs, ISVs, and other technology partners to create shared vision and unique, impactful marketing campaigns with partners to drive a positive impact on the bottom line.

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Rick McCutcheon

As a 10-time Microsoft Dynamics MVP (CRM) and a Certified Sales Professional, I enjoy sharing my knowledge and expertise with others and contributing to the growth and success of the Dynamics 365 community. As the host of PartnerTalks.com, a weekly LinkedIn interview sho.

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Jessica Person

Jessica is a Senior Partner Marketing Manager focused on the Microsoft channel marketing strategy at Avalara. She has worked in the Microsoft channel since 2014, helping a variety of VARs and ISVs in developing channel marketing strategies including integrated marketing campaigns, webinars, content, and nurture programs for SMB and Enterprise clients in industries such as manufacturing, distribution, and retail. Residing in the suburbs of Detroit, MI, when not at work, you can catch Jessica in her garden or tirelessly trying to keep up with her two busy teenagers, a four-pound papillon chihuahua mix pup, and two cats.

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