8:00 AM - 6:30 PM
Registration Open
Grand Ballroom Foyer
8:00 AM - 4:30 PM
Partner Marketing Event
Regency Ballroom C-West Tower
Join top experts from the Microsoft Business Applications ecosystem for an exclusive Partner Marketing Event at DynamicsCon. Gain valuable insights into marketing strategies driving success in the Dynamics and Power Platform channel, explore exclusive data on buyer behavior and effective sales tactics, and learn how VARs and ISVs can maximize their partnerships. Click the Partner Marketing Event tab on the menu to learn more! PLEASE NOTE: This event is ticketed separately from DynamicsCon!
4:30 PM - 6:30 PM
Exhibit Hall Open
Riverside Exhibit Hall
4:30 PM - 6:30 PM
Welcome Reception
Riverside Exhibit Hall
6:00 AM - 5:50 PM
Registration Open
Grand Ballroom Foyer
7:00 AM - 7:45 PM
Exhibit Hall Open
Riverside Exhibit Hall
7:05 AM - 8:35 AM
Breakfast
Riverside Exhibit Hall
8:30 AM - 9:30 AM
General Session
Grand Ballroom-East Tower
DUG Dynamics User Group

DUG Dynamics User Group
"Dynamics User Group (DUG) is a user and partner community, independent from Microsoft, focused on personal and professional growth for Microsoft Dynamics 365, Dynamics GP, and Power Platform professionals. Through our FREE membership, we empower everyday users, administrators, developers, and partners with the tools and information required to excel in their professions. Tools like online discussion forums, live and virtual events, educational videos on our YouTube Channel, and local Meetups to give our community the super-powered resources they need to succeed."
Connect
Badges
9:45 AM - 10:45 AM
Business Central Financial Reporting
Regency Ballroom A-West Tower

Tanya Henderson
This session will show you all the features of the financials in BC. We will walk through rows, columns, budgets, exporting and analysis views for those extra dimensions. Come learn all the tips for creating financials in BC.
Functional Topics: Finance

Tanya Henderson
Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.
Connect
Badges
9:45 AM - 10:45 AM
2025 Training for New Microsoft Dynamics 365 Business Central Users
Regency Ballroom B-West Tower

Holly Kutil and Claude Rustom
Training for New Microsoft Dynamics 365 Business Central Users Join us for an engaging 1-hour session designed specifically for new users of Microsoft Dynamics 365 Business Central. This presentation will give you the skills and insights needed to navigate and utilize Business Central effectively. Discover how to manage your daily processes seamlessly, while integrating with other powerful Microsoft tools like Outlook, Excel, Teams, and SharePoint. Learn best practices, tips, and tricks to streamline processes, make smarter decisions, and drive business growth. Don't miss this opportunity to empower yourself and your team with the knowledge to unlock the full potential of Business Central. See you at the Dynamics User Group Conference!
Functional Topics: Fundamentals

Holly Kutil
Greetings! I'm passionate about people and the connections that shape our lives. I believe each interaction is an opportunity for meaningful relationship-building. As a Virtual CIO, Functional Consultant, and Account Manager, I help companies elevate their operational, financial, and technological processes using Microsoft Dynamics NAV and Business Central ERPs. Let's connect, collaborate, and explore the endless possibilities of growth and success together. #CustomerSuccess #RelationshipsMatter #MicrosoftDynamics #ERPExpertise #Empowerment
Connect
Badges

Claude Rustom
Senior Application Consultant at Innovia Consulting Experienced Senior Consultant (17 years of Experience in Implementing ERPs) with a demonstrated history of working in the information technology and services industry. Skilled in Business Process, Requirements Analysis and Project Management.
Connect
Badges
9:45 AM - 10:45 AM
Copilot for Business Central—What You Need to Know and How to Use It!
Regency Ballroom C-West Tower

Shawn Dorward
Join me for this session where we are going to cover all the functionality of Copilot within Business Centra. how to use it and WHY you SHOULD be using it - in true fashion, we will also cover LifeHacks on how you can go beyond functionality and make the most out of this UI for AI!!
Functional Topics: Finance

Shawn Dorward
Shawn Dorward (Vice President at sa.global) is a business and technology professional focusing on efficiencies and maximizing the return on projects and technology investments. Shawn proudly serves the Dynamics Community and can often be found presenting at community events around the US and online. He regularly shares his tips and experiences via his personal blog site, LifeHacks365.com. LifeHacks365.com provides tips and tricks for Dynamics 365 products, such as Dynamics GP & Business Central (BC), as well as Office 365 products, such as Excel & Outlook.
Connect
Badges
9:45 AM - 10:45 AM
Breaking into the Benefits of Telemetry for BC
Regency Ballroom D-West Tower

David Laster
This introductory session will cover how and where to get started with BC Telemetry reporting with Power BI. We'll view reports and discuss key approaches to uncovering helpful information living inside BC that will help administrators, implementation specialists, and developers understand more of what is happening inside the system.
Technical Topics: Fundamentals, Optimization, User Adoption
9:45 AM - 10:45 AM
Making Sense of the Changes in BC Permissions—Are They Really Better?
Acapulco-West Tower

Cynthia Priebe
Learn how security groups and the new capabilities with composable permission sets impact what can be done with permission setup in BC. Is the permission recorder obsolete? Why would I want to make a flat copy of a permission set? How do I understand what the 2024 Wave 2 Update (BC 25) did automatically when it removed my User Groups? These questions and more will be answered during this session. And as a bonus, gain insight into how to work through a permission project and a tool that may just make the whole thing a lot easier.
Functional Topics: Fundamentals, Optimization

Cynthia Priebe
When it comes to solving tough problems, Cynthia Priebe is a go-to resource for accounting/finance, process automation, operations, inventory control, & more. With a deep knowledge of all things BC, Cynthia enjoys Sharing the Righter Way™, of frequently more than one, to work in BC! A frequent presenter, published author, Microsoft MVP, Certified Trainer & BC Functional Consultant. Cynthia shares her knowledge in ways that make the complicated understandable. Cynthia has helped 100's of companies to improve their processes and their system utilization using the standard functionality in BC.
Connect
Badges
9:45 AM - 10:45 AM
Optimizing Pro-Serve Organizations with D365BC: A Live Guide
Hong Kong-West Tower

Tasha Anspach
In this session, we will explore how D365 BC can transform the operations of professional services businesses. Whether you’re managing projects, tracking billable hours, or handling client invoicing, Business Central offers a comprehensive suite of tools to streamline your project processes and enhance productivity. This session will not only cover what you can do, but also the limitations. Join us for a practical demonstration that will equip you with the knowledge to leverage Business Central for your professional services business. Whether you’re new to Business Central or looking to deepen your understanding, this session will provide valuable insights and actionable strategies.
Functional Topics: Project Management

Tasha Anspach
Tasha Anspach is a distinguished consultant with a deep acumen in D365 Business Central & Power Platform. Drawing from her experience in Dynamics SL support, ISV assistance, and crafting solutions for multifaceted industry scenarios, Tasha guides businesses towards transformative success. She is not only a beacon of sales and technological expertise but also harbors a whimsical passion for unicorns, symbolizing her unique approach to business solutions. Tasha champions organizations to realize their fullest potential through technology.
Connect
Badges
9:45 AM - 10:45 AM
What's New in Dynamics 365 Finance
Grand Ballroom J-East Tower

Brian King (DYNAMICS) and Rachel Profitt

Brian King (DYNAMICS)
Brian is a Principal Product Manager on the Dynamics 365 Finance team at Microsoft. He has 24 years experience in Finance.
Badges

Rachel Profitt
The Dynamics 365 Lady. Autism is her superpower. A woman who loves technology and piecing things together. Rachel is a Principal Program Manager responsible for Business Process Excellence, former MVP, and community advocate at Microsoft. She maintains a blog at https://Dynmaics365Lady.com You can find her YouTube channel at https://www.youtube.com/c/Dynamics365Unboxed Tune into Top of Mind with Anne and Rachel every Wednesday on LinkedIn at 12:00 Pacific Time at https://www.linkedin.com/company/tom-with-anne-and-rachel/
Connect
Badges
9:45 AM - 10:45 AM
What's New in Supply Chain Management
Grand Ballroom I-East Tower

Nicole Joyce
This session will include an overview of the latest features released in Dynamics 365 Supply Chain Management, including the latest AI Copilot innovations.
Functional Topics: AI, Fundamentals, Inventory Management, Manufacturing, Sales & Marketing, Supply Chain
9:45 AM - 10:45 AM
Mastering Production Plans with Routes and Resources
Grand Ballroom GH-East Tower

Jonathan Anderson
This session will describe the utilization of routes and resources/resource groups within D365 including the use of time and capacity based resource setup. A review of the assignment of resources to routes will be review allowing users to optimize how resources are assigned with primary and secondary resources. The course will conclude with a review of MRP output from planning optimization for resource consumption.
Functional Topics: Manufacturing

Jonathan Anderson
Director of Solution Architect with over eleven years experience in Dynamics AX2009, AX2012 and D365FO. With more than 10 years of engineering experience, Jonathan’s architectural and consulting practices are influenced by his background in controlled environments, where compliance, process, and quality are core principles. Jonathan is a 3 time recipient of the Microsoft FTRSA award due to his streamlined solutions. Jonathan has designed solutions for a wide range of industries, with a focus on minimizing customizations to take advantage of core functionality.
Connect
Badges
9:45 AM - 10:45 AM
One Dynamics One Platform: Journey in Motion
Grand Ballroom MN-East Tower

Saurabh Kuchhal
In this session, we'll be presenting the One Dynamics One Platform vision and the latest updates on new features under the convergence that focuses One Admin, One Developer, One User and One Insights persona. One Dynamics One Platform focuses on the convergence of finance and operations apps with Microsoft Dataverse and enables customers to take full advantage of Power Platform with each finance and operations app environment. These features improve the development, administration, and user experiences by removing barriers, tightening integrations, and enhancing cross-platform capabilities.
Technical Topics: App Development, Dataverse, Implementation, Integration, Reporting

Saurabh Kuchhal
Experienced Microsoft Dynamics professional with 20+ years of experience (including Dynamics AX/F&O, CRM/CE, and Power Platform) in building/designing highly customer obsessed solutions. I believe in building credibility by hard work, authenticity, and trust.
Connect
Badges
9:45 AM - 10:45 AM
Getting Started with AI
Grand Ballroom L-East Tower

Michael Simms
Where do I start? That is a common question asked when it concerns AI. This session will help you to understand the many options available when it comes to Artificial Intelligence and how to harness them within your organization. We will discuss Large Language models as well as traditional Machine Learning models. During this session, you will learn: What AI is Why and how could you use it AI scenarios and use cases How to get started
Functional Topics: AI, AI + Automation, Azure, Fundamentals, Other, Thought Leadership

Michael Simms
A seasoned technical manager with significant experience in SQL Server, Azure Data Tools and AI, Power Platform, as well as Microsoft Dynamics AX & F&SC. I have been at the leading edge of these technologies for over three decades. I have had the opportunity to architect and implement several projects in the Dynamics AX/F&SC and data space and have assisted in or been the principal in the go-live to Microsoft AX for several clients.
Connect
Badges
9:45 AM - 10:45 AM
Turning Setbacks into Comebacks: Project Recovery 101
Grand Ballroom K-East Tower

Miroslav Panevski
Can there be a project success after failed implementations and bad divorce from the implementation partner ? Is this a myth or a possibility ? I would showcase real live examples and strategies to overcome failed ERP implementations. The session will be covering People and Change Management activities and strategies focused on how to build a strong and motivated Project team and gain the acceptance and trust from the End users. The audience will get a deeper insight in how to manage and overcome setbacks, road blocks, challenges, lack of motivation and client mistrusts to achieve a Project success. Proving that that even after a bad divorce you can create a Partner/Client Relationship based on quality, trust and mutual respect.
Functional Topics: Project Management

Miroslav Panevski
Miroslav Panevski is a seasoned project manager specializing in large-scale ERP projects and program implementations. Renowned for his adaptability, leadership, and problem-solving skills, Miroslav has successfully led ERP implementations, Agile transformations, managed large teams, and recovered complex projects across various industries for over 15 years. His expertise spans traditional project management, Agile methodologies, Dynamics 365, and more, making him a versatile and highly skilled professionaL.
Connect
Badges
9:45 AM - 10:45 AM
AppSource, Power Platform, Custom DEV in that Order?
Crystal Ballroom A-West Tower

Shannon Mullins and Brad Prendergast
When tailoring, extending or building applications the suggested approach from Microsoft for D365 BC is AppSource, Power Platform and then custom DEV. How typical is this? Is this working for common scenarios? Are you asking yourself the question on which should I choose? Why should you even consider multiple avenues for addressing business requirements? Join us to hear about numerous scenarios where a decision has been made one way or the other. Hear from others on what has been working for them and what they believe is common practice. And have your chance to express what has been working for you and your projects!
Functional Topics: AP/AR Automation, Finance, Fundamentals, Optimization, Other

Shannon Mullins
Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. She currently resides in Nashville, TN and is an experienced international speaker and teacher.
Connect
Badges

Brad Prendergast
Brad Prendergast is a seasoned professional with over 20 years of experience in the Microsoft Dynamics ecosystem. He specializes in Microsoft Dynamics 365 Business Central and holds an Undergraduate and Master's degree in CIS. Brad is also an active member of the Business Central community and co-host of the popular Dynamics Corner Podcast, frequently sharing his insights and expertise online at industry events and conferences. His passion for the application and the community is evident in his dedication to helping businesses achieve their goals through innovative ERP solutions.
Connect
Badges
9:45 AM - 10:45 AM
60 Tips in 60 Minutes
Michigan 1ABC-East Tower

Heidi Neuhauser and Kylie Kiser
Your favorite fast-talking MVP duo will rattle off as many tips as we can fit in our time! We’re talking about tools, best practices, tips and tricks for Dynamics 365, Power Apps, and other Power Platform tools! We will also be using a Power App to randomly select our tips from a bank of over 150! This means you can only see these tips here! Let’s see if we can get through all 60 or maybe even more!
Functional Topics: Other

Heidi Neuhauser
Heidi Neuhauser is the Vice President at Reenhanced. She is a Microsoft MVP for Business Applications and is passionate about user adoption, out-of-the-box configuration tools, Dynamics 365 and the Power Platform.
Connect
Badges

Kylie Kiser
Kylie Kiser is a Power Platform enthusiast who has been working with Microsoft technologies for over 10 years. She is passionate about the community and shows this through blogging, presenting, and hosting events. She leads a thriving user group based in Washington, DC. Kylie is also a Microsoft Business Applications MVP!
Connect
Badges
9:45 AM - 10:45 AM
From Concept to Customer: Navigating the Challenges of Embedding AI and Copilots in D365
Plaza Ballroom-East Tower

Nancie Calder and Will Hawkins
As AI continues to revolutionize industries, Business Application (both Dynamics and Power Platform) Independent Software Vendors (ISVs) and System Integrators (SI) and IT Departments are increasingly tasked with integrating AI into their products and accelerators to meet customer demands. However, the journey from concept to a fully operational AI solution is fraught with challenges, from understanding the technical complexities to managing customer expectations. This session will demystify the process of building custom copilot offerings and AI-driven lines of business. Drawing on real-world experiences, we will explore the critical lessons learned in taking an AI idea from its inception to a production-ready solution that customers can rely on. Attendees will gain valuable insights into the development lifecycle, including the challenges of design, deployment, and scaling AI solutions, as well as the strategic decisions necessary to align these offerings with customer needs.
Functional Topics: AI, AI + Automation, Customer Service, Fundamentals, Sales & Marketing

Nancie Calder
Nancie Calder, an Executive at Avanade Inc., leads the global D365 Customer Engagement Practice (CRM), leveraging over three decades of experience. Previously a freelance IT consultant, she held diverse roles from outsourced CIO to Program Lead, showcasing her versatility and dedication to technology-driven business impact.
Connect
Badges

Will Hawkins
Will is an AI Engineer, Data Scientist and newly minted Author enabling AI and Copilot capabilities for ISVs, Partners and customers in the Microsoft community. He works across the Microsoft tech stack specializing in end-to-end analytics and AI systems that leverage Microsoft Fabric, Azure AI services, Copilot Studio, the Power Platform and D365 to enhance the value of business applications.
Connect
Badges
9:45 AM - 10:45 AM
Bridging Business Insights: Dynamics 365 Meets Microsoft Fabric for Next-Level Analytics
Michigan 2-East Tower

Alicia Tapia
Are you ready to transform your Dynamics 365 data into actionable insights? In this session, we will explore how to integrate Dynamics 365 with Microsoft Fabric to unlock the full potential of your business data. You’ll learn how to connect, analyze, and visualize data across your organization seamlessly, combining the power of Dynamics 365's operational capabilities with Fabric's advanced analytics. We will dive into practical use cases, including creating a unified data lake, enabling real-time analytics, and driving predictive insights—all using Fabric’s tools like Dataflows Gen2, Synapse Real-Time Analytics, and Power BI. This session will showcase step-by-step demonstrations, tips for optimizing performance, and best practices for building a robust analytics pipeline.
Technical Topics: AI, Azure, Implementation, Reporting

Alicia Tapia
I am a Dynamics 365 CRM Lead/Architect with a strong track record of successfully driven implementations. My experience spans multiple industries working with Microsoft CRM and financial services ERPs. I am recognized for a relentless focus on value creation by ensuring innovative solutions in a collaborative team environment. I bring a solution-oriented focus, a direct result of my ability to leverage strong analytical and conceptual skills honed across prior work experience in engineering, finance/strategy.
Connect
Badges
9:45 AM - 10:45 AM
Power Pages 101
Randolph 2-East Tower

Cory Christoffel
"I've heard of Power Pages, what is it good for?" If this question has crossed your mind since you began to explore Power Platform this session is for you! Learn the value of Power Pages within the context of Power Platform, and spend some time practically looking under the hood to build out a simple site that extends a business process to some external users.
Technical Topics: Fundamentals

Cory Christoffel
Cory is a seasoned Power Platform professional with 15 years of experience with Power Pages in all of its incarnations. Currently leading the Power Pages practice in the RSM PowerFactory.
Badges
9:45 AM - 10:45 AM
How to Build a Lasting In-house D365 Expertise in Your Organization
Columbian-West Tower

Beau Schwieso and Elif Item
Building and maintaining a robust in-house D365 expertise is key to leveraging the full potential of the platform while reducing long-term dependence on external consultants. In this session, we will explore actionable strategies for developing a sustainable D365 knowledge base within your organization. Attendees will learn how to build a culture of continuous learning, create a practical and scalable training program, and retain top talent to ensure their organization remains competitive and capable of navigating D365’s evolving capabilities. Real-world examples and best practices will be provided to equip organizations with the tools to foster in-house D365 excellence.
Functional Topics: Finance, Fundamentals, Supply Chain, Thought Leadership

Beau Schwieso
With 20 years of leadership experience in digital transformation across several manufacturing industries, I have consistently delivered strong results by removing barriers, setting clear goals, and holding myself and my team accountable for achieving them.
Connect
Badges

Elif Item
Elif Item is a passionate advocate for training, a product expert in D365 space, an accomplished instructor in the classroom and online. She is an MCT (Microsoft Certified Trainer) and MVP (Microsoft Most Valuable Professional) and the CEO and founder of Item by Item.
Connect
Badges
9:45 AM - 10:45 AM
From Concept to Creation: Building Better Power Apps
Crystal Ballroom B-West Tower

April Dunnam
Take your Power Apps from concept to creation faster than before with this tip-filled session. You'll learn how to prompt your way to powerful apps, explore how to create streamlined user experiences with modern controls, how to share and reuse your code with YAML and much more! Learn how to turn your ideas into reality with practical tips and real-world examples.
Technical Topics: App Development

April Dunnam
April Dunnam is a low-code luminary, leveraging her background in .NET and SharePoint development to illuminate the low-code landscape. With a knack for simplifying intricate concepts, her mission is to empower others to create low code solutions without barriers. As a Principal Power Platform Advocate at Microsoft, she crafts user-friendly Power Apps, pioneers prompt libraries, builds AI powered experiences in Copilot Studio, and orchestrates seamless workflows with Power Automate.
Connect
Badges
9:45 AM - 10:45 AM
5 Ways to Leverage Power Pages VS Code Copilot to Increase Productivity
Crystal Ballroom C-West Tower

Victor Dantas
This session highlights five key ways to boost productivity with Power Pages and VS Code Copilot: Streamline Liquid templating using AI-driven suggestions. Speed up JavaScript development, including form validation. Get deeper insights into JavaScript for troubleshooting and customization. Seamlessly integrate HTML with Bootstrap for responsive designs. Simplify Power Pages web API calls for better external integrations. Mastering these techniques will help attendees maximize the potential of Power Pages with Copilot.
Technical Topics: AI + Automation, App Development

Victor Dantas
Victor Dantas, a Microsoft MVP with over 25 years of experience in digital transformation, is the founder of Eyedeas Inc. He helps businesses boost productivity with Power Platform services and shares his expertise as an international speaker, inspiring the tech community.
Connect
Badges
9:45 AM - 10:45 AM
Fabric Fast Track End-to-End Implementation in 60 Minutes
Toronto-West Tower

Belinda Allen
Join me for an exhilarating live session where I will implement a complete Fabric solution from start to finish in just 60 minutes! Watch as I navigate through the entire process, from setting up the Workspace to creating a comprehensive Power BI Report. Highlights of the session include: • Live Implementation: Witness the step-by-step creation of a Fabric solution in real-time. • Experienced Insights: I will provide detailed explanations and invaluable tips throughout the session. • Interactive Learning: Gain practical knowledge and see best practices in action. This session is packed with information and insights that will leave you amazed. Don’t miss out on this opportunity to enhance your skills and knowledge in Fabric implementation. Get ready to be astounded!
Functional Topics: Azure, Reporting

Belinda Allen
Belinda Allen is a Microsoft Most Valuable Professional (MVP) for Power BI. Belinda is also a Microsoft Certified Trainer (MCT), Speaker, and the Co-Author of 2 books on Business Intelligence and Microsoft Dynamics GP. Belinda focuses on Microsoft Fabric, but is still working with the Microsoft Power Platform, happily wearing the title #CitizenDeveloper. Being the Director of Enablement for iLink Digital, Belinda daily focuses on her personal mission statement, “To Improve the Lives and Success of my customers and partners.” https://www.MsBelindaAllen.com https://www.ilink-digital.com
Connect
Badges
9:45 AM - 10:45 AM
Minimizing Customizations in Dynamics Finance & Supply Chain
Gold Coast-West Tower

Jason Greene
With Dynamics 365 Finance and Supply Chain, Microsoft has enabled a very robust platform and development suite to achieve any business scenario. Microsoft has now also built an all-encompassing Power Platform stack to allow even more robust and scalable solutions. This session will dive into the experiences we have done and how to "Decide On" if the customization should be done in D365 Finance and Supply Chain or with the Power Platform suite. There are key indicators and business scenarios that we will discuss from experience that will make it very clear how this can be done successful
Technical Topics: App Development, Optimization
9:45 AM - 10:45 AM
D365 Data 101
Water Tower-West Tower

Lenore Flower
Working with data in D365 applications gets a lot easier once you know what’s going on under the hood. While most users don’t need a developer-level knowledge of D365’s data infrastructure, everyone benefits from understanding how the data infrastructure that supports each D365 application works together. This low-jargon tour of how D365 data flows from your fingertips to underlying data models (and back!) will help you better understand both how and why D365 systems work the way they do. Learn the underlying data anatomy of each “family” of D365 applications, including how that logic defines your options for integration with other tools, such as Fabric and the Power Platform. Leave this session ready to work with your D365 app of choice with less frustration, greater understanding, and more success!
Functional Topics: Fundamentals

Lenore Flower
Lenore Flower is an enthusiastic “data plumber”, trainer and co-organizer of the Power BI Washington, D.C. user group. Her technical experience includes Power BI, SQL, Azure Analysis Services, and a range of other tools to help D365 users meet their reporting and analytics ambitions. A passionate advocate for the "boring but essential" stuff, Lenore loves helping colleagues, customers and students learn how to build and optimize their own reports and data plumbing in addition to implementing each herself.
Connect
Badges
9:45 AM - 10:45 AM
Become the Ultimate Seller with Dynamics 365 Sales
Roosevelt 3AB-East Tower

Dian Taylor
Get ready to upgrade your sales game and discover your inner superhero with Dynamics 365 Sales! In this session, I'll discuss the most important features of Dynamics 365 Sales, I might even introduce you to my friend Copilot for Sales! Think of this session as 'Avengers Assemble' but for sales teams! Whether you're a sales newbie or a seasoned pro, I guarantee that you'll leave this session feeling like you can conquer any sales quota with your new superpowers. So put on your cape and join us for an hour of fun and practical tips to help you become the superhero of your sales team!
Functional Topics: Sales & Marketing

Dian Taylor
Dian Taylor is a 5x Microsoft MVP and Dynamics 365 (CRM) Presales Director at RSM. She is a seasoned Consultant specializing in D365 (CRM) since 2011. Dian has been involved in solution designing, implementing, configuring and customizing several complex scenarios in various industry sectors. D365-CE modules: Sales, Custer Service, Field Service, Project Service Automation & Omnichannel for Customer Service. Besides Dynamics 365, Dian works with Power Platform components like Power Automate, Copilot Studio, etc. She has also created several courses on LinkedIn Learning.
Connect
Badges
9:45 AM - 10:45 AM
Improving Customer Service with Copilot Agents and D365 Contact Center
Randolph 1AB-East Tower

Pat Petersen
Dynamics 365 Contact Center and Copilot Agents represent the future of customer service, offering a transformative approach that blends human intelligence with AI. By leveraging these technologies, businesses can enhance their customer interactions, streamline operations, and achieve sustainable growth. This session will provide a comprehensive understanding of how to create an Agent within the Dynamics 365 Contact Center. Join me to explore the innovative features, real-world applications, and best practices for implementing and maximizing the benefits of this powerful combination.
Technical Topics: Implementation, Integration, Microsoft Teams, Other

Pat Petersen
Pat Petersen is a Director at RSM US LLP, a leading provider of audit, tax and consulting services. He has more than 20 years of experience in Information Technology and leads the Collaboration and Voice consulting practice at RSM. Pat specializes in Microsoft 365 platforms, such as Microsoft Teams, SharePoint, PowerApps, Power Automate, and Copilot. In addition, he has extensive knowledge and experience in administration and training on these platforms and has conducted various customer immersion experiences and training sessions for RSM clients.
Connect
Badges
9:45 AM - 10:45 AM
Permission Impossible? Demystifying Security for Dynamics 365 Customer Insights
Michigan 3-East Tower

Tyler McClain and Karoline Faradie
Unlock the secrets to managing security like 007 with Dynamics 365 Customer Insights. In this session, we’ll demystify security roles, permissions, and access controls to help you safeguard your data while empowering your team. Learn how to strike the perfect balance between protection and productivity for marketing customer engagement success.
Technical Topics: Dataverse, Implementation, Security & Compliance, Optimization

Tyler McClain
Tyler McClain serves as Senior Solution Consultant at Coffee + Dunn, where he leverages his 10+ years of experience in technology to lead Dynamics 365 customer engagement implementations for clients in the manufacturing, higher education, and business services spaces. Triple-certified in Dynamics 365 + Power Platform, Tyler combines his natural curiosity with a deep commitment to solving customer pain points to design + execute technological roadmaps that set his clients up to effectively drive growth for their organization.
Badges

Karoline Faradie
Karoline is a triple-certified Dynamics 365 expert with a passion for driving transformation and delivering results. With a proven history of leading successful technology implementations across several industries, she excels at turning complex client challenges into smart, actionable solutions that fuel growth and maximize value. Her commitment to client success extends far beyond project delivery, fostering lasting partnerships and driving measurable results that help businesses achieve their marketing and operational goals.
Connect
Badges
9:45 AM - 10:45 AM
Project Ops Showdown: Real-World Challenges and Quick Solutions
Randolph 3-East Tower

Ashley Steiner and Sebastian Sieber
Dive into the dynamic world of project management with our lively session, "Project Ops Showdown," where two Project Operations experts face off to tackle common challenges in Dynamics 365 Project Operations. Each presenter, backed by their own “team,” will respond to typical project management obstacles, like resource allocation, timeline adjustments, budget monitoring, and unexpected risks. In this engaging showdown, presenters have just five minutes to showcase their best, most creative solutions. But the real judges? You, the audience! Vote live on which solution you find most effective or innovative, and get in on the fun with opportunities to suggest “curveballs,” like sudden budget cuts or scope changes. Expect friendly banter and a spirited competition as our presenters race to impress with their expertise.
Functional Topics: Project Management, Optimization, Thought Leadership

Ashley Steiner
Ashley, a Microsoft MVP, began her career in Digital Marketing before transitioning to Dynamics CRM 4.0. Now Director of Business Applications at Elevate Digital, she has over a decade of experience across Sales, Customer Service, Marketing, and Project Operations first party apps. She also volunteers with TechFluent and co-leads the DFW Dynamics 365 User Group. Outside work, she enjoys spending time with family, country music concerts, sports, reading, and Netflix documentaries with her cat, Panther.
Connect
Badges

Sebastian Sieber
For the past ten years, Sebastian has been a member of the ISV Solutions team at proMX AG. During this time, proMX’s project and resource management tool, proRM Fast Start, has won numerous awards. Sebastian was one of proMX’s liaisons to Microsoft’s Dynamics 365 for Project Service Automation (now: Project Operations) development team, thus gaining exceptionally thorough knowledge of the product almost since its inception first launch/release. He has proven his PSA expertise in several successful implementation projects for proMX's international customers.
Connect
Badges
9:45 AM - 10:45 AM
Using GP Without Opening the Program
New Orleans-West Tower

John Kirsch
There are so many great options available to integrate data into GP or extract information from GP. This session will cover numerous options to get the most out of your GP environment from tools and platforms outside of the core GP application. Come see these options in action and how you could enhance your GP experience.
Functional Topics: Microsoft Teams, Optimization, Reporting, Thought Leadership

John Kirsch
John is known for his leadership, which facilitates strong teamwork and positive working relationships. John has more than 20 years of experience with Microsoft Dynamics GP as a consultant, user, IT support, and controller. His breadth of experience includes working with hundreds of ERP implementations. He has extensive experience with SQL and performance tuning, report writing using Excel, SSRS, and other tools. On the functional side, John has expertise in the distribution modules, including inventory, sales order processing, and purchase order processing.
Connect
Badges
9:45 AM - 10:45 AM
GP Security Simplified
Atlanta-West Tower

Mark Polino
In a world of increased external threats, internal threats still pose the highest risk. Keeping GP long-term means keeping GP safe. In this session, we'll look at how to improve GP security with a focus on quick wins. Security incidents are one thing that can force a change in systems. Join us in learning how to keep GP secure.
Functional Topics: Optimization

Mark Polino
Mark Polino is a Certified Public Accountant with related certifications in financial forensics and information technology. He has worked with ERP systems for more than 20 years with last 6 years focused exclusively on system security. Mark is the author or co-author of multiple books related to ERP systems and ERP security. He speaks regularly on security-related issues.
Connect
Badges
9:45 AM - 10:45 AM
For the Worker: Getting Workflows Right
San Francisco-West Tower

Kitty Geiger
For the worker is working when the fat cat's about • The tough conversations: what are they and how to have them • Defining the purpose of your workflow • How business process and workflows are related. • Effectively implement workflow both manageable and efficient. • Understand risks and pitfalls before implementation. • Getting started in GP with workflows Objectives Know the types of Workflow’s offered in Dynamics GP Setup Workflow in Dynamics GP Configure a simple Workflow in Dynamics GP Options for workflow Reporting Learn Best practices in designing workflows and approval policies
Functional Topics: AP/AR Automation, Optimization

Kitty Geiger
Director Billing and Revenue Applications: Kitty.Geiger@rsmus.com Kitty Geiger has over 23 years of experience working in the technology field, implementing ERP solutions on multiple platforms. Specializing in Multi-Entity Management, Revenue Recognition, Subscription Billing, and Workflow solutions. RSM is the leading U.S. provider of audit, tax and consulting services focused on the middle market. RSM supports all Dynamics ERP platforms plus Intacct and NetSuite. RSM has a top rated Dynamics GP Support Helpdesk.
Connect
Badges
11:00 AM - 12:00 PM
Sponsor Sessions—Coming Soon!
Grand Ballroom J-East Tower
11:30 AM - 1:00 PM
Lunch in Exhibit Hall
Riverside Exhibit Hall
1:00 PM - 2:00 PM
Business Central Customizations—A Survival Guide for Users
Regency Ballroom A-West Tower

Brad Prendergast
Have you customized Business Central to accommodate your processes? Are you aware of the potential risks to your business if customized source code is improperly managed? In the absence of extension source code management, you risk business disruption when monthly Business Central updates are released or when changes to customizations are needed. Ideal for end users and partners alike, this session will present a thought-provoking discussion to help you properly manage customizations and mitigate operational risks.
Technical Topics: App Development

Brad Prendergast
Brad Prendergast is a seasoned professional with over 20 years of experience in the Microsoft Dynamics ecosystem. He specializes in Microsoft Dynamics 365 Business Central and holds an Undergraduate and Master's degree in CIS. Brad is also an active member of the Business Central community and co-host of the popular Dynamics Corner Podcast, frequently sharing his insights and expertise online at industry events and conferences. His passion for the application and the community is evident in his dedication to helping businesses achieve their goals through innovative ERP solutions.
Connect
Badges
1:00 PM - 2:00 PM
Sales Tax in Business Central
Regency Ballroom B-West Tower

Andrea Riviezzo and David Wiser
What is sales tax, why is it so complicated and can it be setup in Business Central? Dave and Andrea will walk you through some information on sales tax and how to configure sales tax within your BC environment.
Functional Topics: Finance

Andrea Riviezzo
Andrea has a background in accounting/finance and holds an active CPA. She is a Business Central consultant who loves sales tax. As well, Andrea is a champion powerlifter with
Connect
Badges

David Wiser
With over 25 years as a Controller and Consultant, Dave is a proven Dynamics BC|NAV and business professional with broad experience in the planning, architecture, management, and implementation of Microsoft Dynamics Business Central/NAV. Dave is also proficient in the management of operations and finance functions, and the design, development and implementation of accounting and operating business processes and policies. Dave is a frequent trainer and presenter at various conferences with high approval ratings.
Connect
Badges
1:00 PM - 2:00 PM
Make My Audit a Breeze, Please!
Regency Ballroom C-West Tower

Ken Sebahar
Nothing makes Controllers and Accounting Managers more uncomfortable than hearing the words: "The auditors will be here tomorrow". In this session, we will cover everything needed to minimize the stress of an audit of your BC environment. Topics will include best practices for managing users and security, to proper setup of financial controls and settings in Business Central, and which reports and data sets are the best for fulfilling all of the auditor's requests as quickly and painlessly as possible.
Functional Topics: Finance

Ken Sebahar
Ken Sebahar is the President of Solution Systems, Inc., a Microsoft Partner focused on Microsoft Dynamics 365 Business Central. In 2023, Ken published The Business Central Terminology Guide which is available for free at Speaking Business Central. Since 2019, Ken has been the co-host of A Shot of Business Central and a Beer. In 2007, Ken published “The Executive Guide to Implementing Accounting Software”, a reference style guide book for those involved with ERP implementation projects.
Connect
Badges
1:00 PM - 2:00 PM
Third Annual Holy Enhancements
Regency Ballroom D-West Tower

Amanda Mayer
In this session, we'll cover the newest accounting functionality in Business Central and discuss why you should (or shouldn't) utilize it. New features that will be discussed include the new standard PowerBI reports, document defaults and posting restrictions, subscription billing, and more.
Functional Topics: Finance

Amanda Mayer
As an trainer and consultant and an experienced Corporate Controller with a specialty in Microsoft Dynamics NAV and Business Central, my passion is to help companies get more out of the ERP software they already own. As a seasoned accounting professional, I have experience in finance, global accounting, international business practices, business management, ERP implementations, internal audit, tax and mergers and acquisitions. Microsoft MVP Microsoft Certified Trainer Microsoft Credentialed Professional
Connect
Badges
1:00 PM - 2:00 PM
Avoiding Data Chaos in Business Central: How to Keep Your Production on Track
Acapulco-West Tower

Paulina Soto and Jamie Wells
In manufacturing, it’s often the small data mistakes that create the biggest scheduling problems. This session will highlight how common issues like inaccurate routing, misaligned calendars, and BOM errors in Business Central can derail production schedules. You’ll walk away with practical insights and actionable tips to clean up your data and avoid these common pitfalls, helping your production stay on track and your business run smoothly. This session is best for new users of the Business Central Manufacturing module and experienced users migrating data from other ERPs or older BC/NAV versions.
Functional Topics: Fundamentals, Optimization

Paulina Soto
Paulina, is a Channel Manager with 6+ years of expertise. She began her Business Central journey at Netronic, advocating for visual scheduling. Now as Boyum IT, she helps partners and end-users optimize operations across the Product Value Chain—from innovation to production, quality, logistics, and launch. Before the tech world, she was a Project Manager, and sold Build-to-Suit projects. As a remote worker, she enjoys immersing into other cultures and learning from new environments. Her commitment to growth and collaboration drives her work with partners, clients, and community.
Connect
Badges

Jamie Wells
I have worked with Tri Star Metals for 15 years. I have been scheduling production with and Access database.
Badges
1:00 PM - 2:00 PM
Don’t Fear—The New Sales Price Experience is Here!
Hong Kong-West Tower

Sneha Singh
It’s 4:58pm on a Friday. You’re just about ready to finish up for the day when you hear the unmistakeable sound of a new email hitting your inbox. One of your vendors just sent you a new price list, and now you must update the prices of 1000 items. Good thing the Price Worksheet exists! In this session we’ll check out some of the nifty new features of the new sales price experience, including the new price worksheet, price and discount combinations, and item discounts across ALL items.
Functional Topics: Sales & Marketing

Sneha Singh
As a Senior Solutions Consultant at LIDD, Sneha evaluates business requirements and configures the software accordingly to meet clients' needs. Her work involves defining requirements, documentation, testing, training, and configuration to streamline business processes leveraging business technology.
Connect
Badges
1:00 PM - 2:00 PM
Navigating Netting
Grand Ballroom J-East Tower

Mark Zerr
Do you have AP and AR invoices that you need to settle against each other. Did you know D365 F&O offers a netting process since Build 39. Will review how this makes your things for your finance department easier. Will cover the basics and show how it's set up, how to process a netting, and And how you can correct a netting.
Functional Topics: Finance, Fundamentals
1:00 PM - 2:00 PM
Mastering Engineering Change Management in Dynamics 365
Grand Ballroom I-East Tower

Eric van Hofwegen and Jon Phipps
Engineering Change Management (ECM) has been available for free in D365 F&SCM since August 2020, offering manufacturers streamlined product versioning and change control to shorten time to market. While activating ECM is straightforward, understanding its full potential—and limitations—is key to maximizing its value for your business. What You’ll Learn: - Discover the benefits of version control and change tracking. - Explore ECM configurations and their impact on your operations. - Identify potential pitfalls and what may not work well for your business. - Gain insights into how to effectively implement ECM to support your processes. By the end of this session, you'll have a clear understanding of this powerful functionality and how to leverage it effectively in D365 F&SCM.
Functional Topics: Inventory Management, Manufacturing, Supply Chain

Eric van Hofwegen
Eric van Hofwegen brings over 20 years of expertise in Microsoft Dynamics, specializing in analyzing complex business requirements, leading impactful workshops, delivering tailored product specifications, and modeling business processes. He is passionate about helping businesses and partners through strategic insights and practical solutions, ensuring they maximize the value of their Dynamics investments.
Connect
Badges

Jon Phipps
Jon has spent nearly a decade supporting Microsoft Dynamics 365 users, specializing in data management and manufacturing solutions. He works closely with businesses to address their unique challenges and align technology with their goals, helping them optimize processes and achieve measurable results.
Connect
Badges
1:00 PM - 2:00 PM
How Workers Use the Production Floor Execution Interface in Dynamics 365 F&SCM
Grand Ballroom GH-East Tower

Oleksiy Khoroshylov
Learn how to use production floor UI to complete critical production-related activities such as start/complete jobs, register raw materials consumption, request machine maintenance and log time for indirect activities. Explain how easy it is to configure and get started with production floor UI for simple and more advanced production scenarios. Allow attendees to get familiar with a full breadth of production floor UI functions and transfer that knowledge to their organizations.
Functional Topics: Manufacturing

Oleksiy Khoroshylov
Microsoft Most Valuable Professional (MVP) in Business Applications - AI ERP (Dynamics 365) and Certified Technology Specialist with 15 years of experience in design, development and implementation of mission-critical systems in distribution, retail and manufacturing environments. Extensive experience with Dynamics 365 Finance and SCM and Power Platform. Specialties: • ERP System Design and Implementation • IT Infrastructure • Systematic Process Configuration • Solution Support and Upgrade Planning • Professional Services at nextoneconsulting.com
Connect
Badges
1:00 PM - 2:00 PM
From Mystery to Mastery: Unlocking Advanced Filtering and Inquiry in D365
Grand Ballroom MN-East Tower

Justin Carter and Beau Schwieso
Join us for a transformative master class where we demystify the querying of data by end users within the Dynamics 365 F&O application. They can seem daunting and complex to end users, but that is just because the practice and understanding of the concepts are not there. And most documentation makes a number of assumptions. In this engaging session, we’ll dive deep into advanced filtering techniques that transcend basic queries, unveiling methods to slice and dice your data in F&O for unparalleled insights. We’ll explore inquiry options that empower you to navigate with precision and confidence. Through practical demonstrations and real-world examples, you’ll gain hands-on knowledge to apply immediately in your organization. Whether you’re a D365 veteran aiming to elevate your expertise or a newcomer eager to explore advanced capabilities, this presentation will equip you with the skills to transform complexity into clarity.
Functional Topics: Commerce, Finance, Reporting, Supply Chain

Justin Carter
Justin Carter has been in the Dynamics space since 2007 and a BizApps MVP since 2014. He has been involved with the Microsoft certification exam development and MCT training materials since 2013. He has a passion for delivering quality implementations, but more importantly, enabling customers to take things to the next level and grow their business by innovating with the newest technologies, not just using them. This requires customers to be an expert in how to find educational content (learn to fish), not just being training by someone else who already did that (buying a fish at a store).
Connect
Badges

Beau Schwieso
With 20 years of leadership experience in digital transformation across several manufacturing industries, I have consistently delivered strong results by removing barriers, setting clear goals, and holding myself and my team accountable for achieving them.
Connect
Badges
1:00 PM - 2:00 PM
The Evolution of Copilots in Dynamics 365 ERP: Unleashing the Power of Agents and Team-Based AI
Grand Ballroom L-East Tower

Anupam Sharma
Join us for an exciting session at DynamicsCon 2025 as we explore the cutting-edge evolution of Copilots in Dynamics 365 ERP. Learn how Copilot is advancing with new generative AI capabilities, including the concept of Agents and Team-based Copilot. We’ll showcase real-world cross-product implementations of these groundbreaking technologies across the Dynamics 365 ERP suite, highlighting the rise of agentic behavior and innovative design patterns. Whether you're interested in AI, ERP innovation, or the future of intelligent automation, this session is packed with insights that will inspire your next steps in AI-driven solutions. This session is a must-attend for those eager to understand the future of AI in ERP and its transformational impact across multiple products in the Dynamics ecosystem!
Technical Topics: AI, AI + Automation

Anupam Sharma
As a seasoned Product Leader in AI with over 25 years of experience, I specialize in delivering enterprise-scale Artificial Intelligence and Data Science solutions. My expertise includes Natural Language Processing, Vision, Machine Learning, and Deep Learning, consistently driving innovation to meet customer and stakeholder needs. With a master’s in data science from UCLA, I am passionate about leveraging advanced technologies to solve complex business challenges and leading high-impact, AI-driven projects that foster growth and innovation.
Badges
1:00 PM - 2:00 PM
Managing Resistance on a Project or Change Initiative
Grand Ballroom K-East Tower

Robin Finnell
Managing resistance effectively is critical to success with organizational change. Applying tactics for managing resistance can help you identify and focus on the right issues - so you can help your teams through their change journeys and engage with and adopt critical changes in your organization.
Functional Topics: Customer Service, Fundamentals, Migration, Project Management, Thought Leadership

Robin Finnell
Robin Finnell is a Functional Consultant who's passionate about the power of change management. She has over 16 years of experience in the Microsoft space, in both D365BC and D365FO and is a Prosci certified Advanced Change Practitioner/Trainer.
Connect
Badges
1:00 PM - 2:00 PM
10 New Features in Power Apps Everyone Should Know
Crystal Ballroom A-West Tower

Luc Labelle
This 60-minute session, delve into the dynamic world of Power Apps as we unveil the top 10 new features transforming the landscape of app development. With the ever-evolving demands of modern businesses, Microsoft's Power Apps continues to evolve, empowering users to create custom applications with unprecedented ease and efficiency. From enhanced data integration capabilities to advanced automation features, this session will provide a comprehensive overview of the latest innovations in Power Apps. Through live demonstrations, practical examples, and expert insights, attendees will gain valuable insights into harnessing the full potential of Power Apps to streamline processes, boost productivity, and drive digital transformation within their organizations. Whether you're a seasoned Power Apps user or just beginning your journey, join us to discover the game-changing features shaping the future of app development.
Technical Topics: Fundamentals

Luc Labelle
Luc boasts over 25 years of IT expertise, including 15 as a consultant specializing in Office 365, SharePoint, Power BI, and Power Platform. His extensive project experience across varied business environments has honed his deep understanding of diverse business models. In 2014, Luc founded Kabesa, his consulting firm, driven by a passion for technology. A prominent figure in the Montreal tech community, he actively organizes and speaks at events. As a Business Applications MVP, he shares his expertise globally, showcasing Microsoft’s latest innovations.
Connect
Badges
1:00 PM - 2:00 PM
Prompt Your Way to Productivity
Michigan 1ABC-East Tower

April Dunnam
Take your Power Platform skills to the next level by learning how to craft brilliant prompts. This session will guide you through the basics of prompt creation and demonstrate how to harness the power of the GPT model in AI Builder. Learn how to implement these prompts in Power Automate, Power Apps, and Copilot Studio to drive productivity and AI innovation.
Technical Topics: AI, AI + Automation

April Dunnam
April Dunnam is a low-code luminary, leveraging her background in .NET and SharePoint development to illuminate the low-code landscape. With a knack for simplifying intricate concepts, her mission is to empower others to create low code solutions without barriers. As a Principal Power Platform Advocate at Microsoft, she crafts user-friendly Power Apps, pioneers prompt libraries, builds AI powered experiences in Copilot Studio, and orchestrates seamless workflows with Power Automate.
Connect
Badges
1:00 PM - 2:00 PM
Coming Soon!
Plaza Ballroom-East Tower
1:00 PM - 2:00 PM
Build a Custom Team Using Power Automate
Michigan 2-East Tower

Catt Henson
Use a JSON script with Power Automate to create a team in Teams with custom Channels including a Private Channel. Automate creation of Teams using a JSON based template to create Teams with specific Channels and settings.
Technical Topics: Microsoft Teams

Catt Henson
Catt has 24 + years of experience in the technology industry. Covering a variety of products and services, starting with PC and Mac upgrade and repair in the 90's to Lotus Notes/Domino, Problem Solving, Troubleshooting, Documentation, User training, O365 Administration, MS Office, MS SharePoint 2007 to O365, MS Flow-Power Automate, MS PowerApps, InfoPath, MS Windows Servers, Azure Administration. When not working Catt can be found baking/decorating cakes, playing with grandkids, riding motorcycles or spending time with family.
Connect
Badges
1:00 PM - 2:00 PM
Supercharge Your Power Apps with Azure Logic Apps
Randolph 2-East Tower

Berel Lax
This session aims to introduce low-code developers to the "big brother" of Power Automate and a key enabler for supercharging Power Apps solutions: Azure Logic Apps. Attendees will gain practical knowledge to implement highly scalable, secure, and performant integrations—such as custom APIs, ETL, and Workflow - without needing extensive coding (or just a little when necessary). They'll also learn how to decide between Power Automate, Azure Logic Apps, or fully coded solutions like Azure Functions for complex integrations and orchestration in their Power Apps projects. This session offers a platform for knowledge sharing and collaboration, allowing me to connect with fellow professionals and explore their unique use cases, challenges, and insights regarding Logic Apps. By fostering a deeper understanding of the synergies between Power Platform and Azure, this session aims to strengthen the ecosystem, driving more robust, efficient, and scalable solutions for everyone.
Technical Topics: Azure, Integration

Berel Lax
Berel is a distinguished enterprise architect and technology leader with over 15 years of experience in architecting and implementing enterprise solutions on Microsoft Cloud technologies. He has deep expertise in Microsoft Power Platform, Dynamics 365, and Azure, with a strong background in IT process re-engineering and system integration, and is known for delivering high-quality business and technical leadership across mid-to-large scale organizations.
Connect
Badges
1:00 PM - 2:00 PM
How to Recruit and Keep Entry-Level Talent in the Dynamics Channel
Columbian-West Tower

Jacob Pepper and Mason Whitaker
By 2025, Generation Z (born 1996-2012) are expected to outnumber baby boomers in the workforce for the first time. Unlike previous generations, the median tenure for workers aged 25-34 with their current employer is around 2.7 years, which is significantly shorter than generations past. Additionally, 55.3% of recent grads leave their first positions within the first year. Recruiting and maintaining top Gen Z talent in the Dynamics channel requires a different approach. Like generations before them, Gen Z brings with them different expectations around work-life integration, professional development, digital-first workplaces, and personalized experiences such as flexible hours and remote work options. This session will dive into practical strategies for hiring, supporting, and empowering Gen Z talent in your organization. Mason and Jacob will share real success stories, followed by a Q&A to address your specific challenges and questions.
Functional Topics: Diversity, Equity & Inclusion, Thought Leadership

Jacob Pepper
Jacob Pepper is a Business Development Specialist at Fidesic, passionate about bridging generational gaps in B2B sales and marketing. As a member of Generation Z with two years of experience in the Microsoft Dynamics channel, Jacob offers a fresh perspective on how younger generations consume content, adopt technology, and make purchasing decisions. In his current role, Jacob builds relationships with clients and partners to drive the adoption of Fidesic’s AP automation solutions. Jacob is dedicated to helping leaders adapt to the evolving work styles and expectations of Gen Z employees.
Connect
Badges

Mason Whitaker
As the President of Volt, a leading Microsoft Dynamics 365 Business Central consulting agency, I am passionate about driving business success through innovative solutions within the Microsoft ecosystem. With a deep understanding of Dynamics 365, Power Platform, and Azure, I lead my team in delivering high-touch, integrated services to small and mid-sized organizations across the U.S. Throughout my career, I have been dedicated to empowering businesses with tailored strategies that simplify complex business processes and enhance productivity.
Connect
Badges
1:00 PM - 2:00 PM
From Farm to Fork: D365's Ultimate Traceability Game
Crystal Ballroom B-West Tower

Christian Segurado
Dive into the future of supply chain management with Dynamics 365's Traceability Add-in. This session will showcase how advanced traceability technology enables seamless tracking of