5 Steps for Driving Sustainable Dynamics 365 User Adoption

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Speaker

Asif Rehmani

First Time DynamicsCon Presenter Microsoft MVP Meetup Leader

He/him/his

Session Description

Is Dynamics working for you or are you working for Dynamics? Why do many end users cringe when they hear the acronym ‘CRM’? It’s not because Dynamics or any other CRM for that matter are bad platforms (quite the contrary actually), it’s because of their past experiences with CRMs.

In this session, we will talk about the 5 things You can do to make your users fall in Love with Dynamics and drive end user adoption of the platform!

Session Track: Customer Engagement

Session Type: Functional

Session Category: Sales and Marketing

Content Level: Beginner