Art of De-Mystifying Customer Requirements

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Session Description

Customer requirements and how they can be unveiled can tricky, right?! It is critical for a consultant (or any role in CRM implementation) to learn what is it that makes Requirement gathering a hit for D365 CE projects.

What tools and techniques can be make us a better Consultant to enable the most “important” phase of any D365 CE deployment!

Join a seasoned Architect sharing insights & tips from his experience on what differentiates a “Consultant” from a “Consulting Rock star” who gathers Requirements like an artist.

Session Track: Customer Engagement

Session Type: Functional

Content Level: