Customer Insights and Marketing - Better Together! - DynamicsCon
DynamicsCon March 15, 2023

Customer Insights and Marketing – Better Together!

Speakers

Ashley Steiner

Ashley Steiner

Premiering Content Veteran DynamicsCon Presenter
Merlin Schwaiger

Merlin Schwaiger

Premiering Content Veteran DynamicsCon Presenter

Session Description

Microsoft has put so much investment over the last couple of years into Customer Insights and really figuring out who your customers are and how they interact with your organization. But what good is this data if you can't turn it into action, and specifically, to make your marketing smarter? Enter real-time marketing with Customer Insights and Dynamics 365 Marketing! In this session we will dig into the features of both of these platforms that are designed to work together and discuss real-world scenarios for how organizations can take advantage of these tools together.

Session Track: Customer Engagement
Session Type: Functional
Content Level: Intermediate
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