Deliver personalized and meaningful customer experiences across physical and digital channels, uniquely connecting the end-to-end customer journey with Dynamics 365 Finance and Operations Commerce. During this session we'll show how to engage customers across traditional and emerging channels by unifying back-office operations to deliver personalized and relevant customer experiences both in-store and online. Personalize engagement, build loyalty, and exceed customer expectations, all on the Dynamics 365 Platform including Dynamics 365 F&O Commerce, Marketing and Customer Insights.