Designing Effective Organizational Learning Strategies

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Speaker

Asif Rehmani

Premiering Content First Time DynamicsCon Presenter Microsoft MVP

Session Description

Thoroughly training your Dynamics 365 CE end users is a waste of time. Understand the most common complaints from your CRM users and let’s focus on using best practices, tips and techniques to increase CRM user adoption.

In this session, we will look at the different learning styles and materials that work best for users to help them do their job at the moment of need and in their flow of work.

Session Track: Customer Engagement

Session Type: Functional

Content Level: Beginner