Dynamics 365 Customer Insights - Let's explore integration with customer engagement apps - DynamicsCon
DynamicsCon November 2024

Dynamics 365 Customer Insights – Let’s explore integration with customer engagement apps


Session Description

Customer data is everywhere. With Dynamics 365 Customer Insights (AI-driven) we can bring these data silos together and get a holistic 360 degree view of our customer data and create rich segments. What next??? Let’s explore integration options to consume the unified customer profile data, measures, segments and intelligent predictions right from your Dynamics 365 Customer Engagement Apps(Sales, Marketing, etc). Know your customer before you engage, deliver a personalized customer experience.

Session Track: Customer Engagement
Session Type: Technical
Content Level:
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