Enable AI with Customer Voice and meet Enterprise CX goals - DynamicsCon

Enable AI with Customer Voice and meet Enterprise CX goals

Speaker

Session Description

Improve Customer Experience and innovation by enabling Enterprise wide Feedback Management using Dynamics 365 – Customer Voice. Know exactly what your customer thinks and feels about their experience, understand the trends and take action to make positive improvements in your customer journey and experience.

In this talk you will learn what you need to do to setup and deploy Customer Voice in your organization and how it can work with the Power Platform. Use AI to understand your customer sentiments and track your enterprise performance by setting Customer exp. goals.

Session Track: Customer Engagement
Session Type: Functional
Content Level:

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