Enable Context Sensitive Support and Training in Dynamics CE - DynamicsCon

Enable Context Sensitive Support and Training in Dynamics CE

Speaker

Asif Rehmani

Asif Rehmani

First Time DynamicsCon Presenter Microsoft MVP Meetup Leader
He/him/his

Session Description

The built in Microsoft Dynamics 365 training and support is not targeted for Dynamics 365 users but instead only helps the admins. This in turn hurts user adoption unfortunately because users cannot find what they need at their moment of need.

In this session, I’ll show you how to un-frustrate your Dynamics users by implementing context sensitive support and training within Dynamics 365 to lower your support burden.

Session Track: Customer Engagement
Session Type: Technical
Session Category: User Adoption
Content Level: Beginner

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