How to Convert Queue Items to Case Records in D365 CE - DynamicsCon
DynamicsCon March 15 - 16, 2023

How to Convert Queue Items to Case Records in D365 CE

Speaker

Session Description

In this session l will demo how we can create a Case record from a shared mail box from the point of creating the mailbox to the point of having the record created

Session Track: Customer Engagement
Session Type: Technical
Content Level:
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