Square peg with a round hole? No two businesses are the same, and you can’t expect your software to always be a great fit right out of the box. A business may appear to be a candidate for a first-party app such as Sales or Field Service at first glance, but as you dive in, you realize their business requires something much more unique to fit their needs. Here’s where the XRM concept comes into play. We are going to show you some examples of how we took core components from Dynamics CE and then used the Power Platform to build our own canvas and model-driven apps to help our clients win.