Learning Styles & How to Apply Them To CRM/CE Training - DynamicsCon

Learning Styles & How to Apply Them To CRM/CE Training

Speaker

Heidi Neuhauser

Heidi Neuhauser

Premiering Content Veteran DynamicsCon Presenter Microsoft MVP

Session Description

In this session, we'll talk about 4 adult learning styles and how to reach everyone in your CRM/CE training. Attending this session will help you understand how to optimize your Dynamics 365 end user training for each learning type: Visual, Auditory, Reading & Writing, Kinesthetic. We will talk about and show samples of different training materials. As an added bonus, we'll spend a few minutes talking about how you can adapt your system configuration to different learning styles. This session will be energetic, informative and overall be super awesome.

Session Track: Customer Engagement
Session Type: Functional
Content Level: Intermediate

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