Multiple sessions at a time in Customer service Workspace - DynamicsCon

Multiple sessions at a time in Customer service Workspace

Speaker

Session Description

Join Ashish to learn on how to and capabilities of Customer Service Workspace in Dynamics 365.
This session will cover the below points:
– Base configurations needed for Workspace
– How to add Agent script and smart assist
– How to manage multiple session at a time

Session Track: Customer Engagement
Session Type: Functional
Content Level:

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