PVA + D365 Marketing = Personalised Event Experience - DynamicsCon
DynamicsCon November 2024

PVA + D365 Marketing = Personalised Event Experience


Rachel Pang

Rachel Pang

Premiering Content First Time DynamicsCon Presenter DUG Forum Superhero Meetup Leader

Session Description

Dynamics 365 Marketing provides not only core marketing solutions, but also event management; Power Virtual Agents provide not only real-time Q&A, but also real-time process automation behind the scenes.

Have you thought about how these two technologies could work together? How can we use Power Virtual Agents to improve your customer’s event experience?

In this session, I will take you through why and how-to with a live demo, based my industry experience. How about building a bot for the sports industry to manage ticketing? It is gonna be fun.

Session Track: Power Platform
Session Type: Functional
Content Level: Intermediate
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