Read Your Customers’ Minds Like a Superhero! - DynamicsCon
DynamicsCon November 2024

Read Your Customers’ Minds Like a Superhero!


Session Description

Enter their minds and impress them by presenting the right message at the right moment with the plethora of features offered by Dynamics 365 Sales Premium (Insights features), Customer Service & Insights, and Marketing products.

In this session, you’ll learn how these solutions interact with each other to deliver the ultimate customer experience. We’ll also go through a real-life use case, showcasing the high-level functionalities of this powerful application suite.

Session Track: Customer Engagement
Session Type: Functional
Content Level:
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