Using CRM, but struggling to develop (or get adoption) on a sales process? In this session, Tricia Desso-Cox will walk you through the insights delivered in her recent best-selling book, “Revenue Engineering.” You’ll learn how people-first processes are different from legacy processes, how to give your sales process RIMS (repeatability, improvability, measurability, scalability), and an easy-to-follow 5-step process for engaging your team in developing a sales process that you can implement within Dynamics 365 for Sales. Attendees will receive a free copy of the Amazon Best Selling book.