Taking Portal Comments to the Next Level - DynamicsCon
DynamicsCon November 2024

Taking Portal Comments to the Next Level

Speaker

Session Description

Portal Comments are a powerful feature for a busy Customer Service team, they are often under utilized though because of a poor user flow.

By using an embedded Canvas App, see how we can take the cumbersome Portal Comments and elevate it into a fully fledged Messaging App with a more intuitive user experience for your customer service reps.

Session Track: Customer Engagement
Session Type: Functional
Content Level:
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