How to Convert Queue Items to Case Records in D365 CE

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Speaker

Session Description

In this session l will demo how we can create a Case record from a shared mail box from the point of creating the mailbox to the point of having the record created

Session Track: Customer Engagement

Session Type: Technical

Content Level:

2024 Product Tracks

Business Central

Customer Engagement

Dynamics GP

Finance & Supply Chain

Power Platform

Cross Product

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