An Introduction to Microsoft 1st Party Voice - DynamicsCon
DynamicsCon November 2024

An Introduction to Microsoft 1st Party Voice

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Speaker

Session Description

Traditionally CTI has connected Telephony with Dynamics 365 but with Azure Communication Services, Microsoft is revolutionizing call center and customer experience with 1st Party Voice.

Join this session to see live demos and learn more about what this new offering is, the capability and the value to organizations!

Session Track: Customer Engagement
Session Type: Functional
Content Level:
Finance Operations Customer Engagement Power Platform Dynamics GP Business Central
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