Beyond the Shopping Cart: How Commerce Has Evolved - DynamicsCon
DynamicsCon November 2024

Beyond the Shopping Cart: How Commerce Has Evolved

Speakers

Kelly Mazur

Kelly Mazur

Premiering Content
She/her/hers
Stefanie Richter

Stefanie Richter

Premiering Content
She/her/hers

Session Description

In this session we’ll explore how Commerce has evolved beyond online shopping carts and into a central hub for customer experience. We’ll learn how Commerce exists where transaction meets interaction, and how brands can utilize Dynamics 365 Commerce as a hub for innovative digital experiences.

Commerce is more than just selling online – it’s about seamless user experiences, increasing customer loyalty and standing out as a market leader. With an understanding of Commerce trends and the available use cases for D365 Commerce, you too can evolve your e-commerce strategy beyond a shopping cart.

Session Track: Finance & Operations
Session Type: Functional
Session Category: Commerce
Content Level: Beginner
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