Self-Scheduling Functionality in Field Service - DynamicsCon
DynamicsCon November 2024

Self-Scheduling Functionality in Field Service


Mark Rosmus

Mark Rosmus

Rookie Speaker First Time DynamicsCon Presenter

Session Description

This session will focus on the functionality and configurability of Self-Scheduling in Field Services. We will go into detail regarding the scheduling and deployment options, as well as the mobile client and Track My Technician elements of Self-Service. We will look at the customer side and Dynamics back end of self-scheduling for a full picture of the complete business process.

Session Track: Customer Engagement
Session Type: Functional
Content Level: Intermediate
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