Self-Scheduling Functionality in Field Service

Speaker

Mark Rosmus

Rookie Speaker First Time DynamicsCon Presenter

Session Description

This session will focus on the functionality and configurability of Self-Scheduling in Field Services. We will go into detail regarding the scheduling and deployment options, as well as the mobile client and Track My Technician elements of Self-Service. We will look at the customer side and Dynamics back end of self-scheduling for a full picture of the complete business process.

Session Track: Customer Engagement

Session Type: Functional

Content Level: Intermediate